1. Hondku Kitchen & Bath Showroom

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Ocala, FL

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Hondku Kitchen & Bath Showroom

1.0 (1 review)
Open • 10:00 am - 5:00 pm

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11 years ago

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Cabinet Factory Outlet - Door does not close

Cabinet Factory Outlet

2.2(13 reviews)
2.6 mi
•$$$

We recently had our master bathroom updated with new, beautiful flooring from Floor Factory and…read moreawesome granite counter-tops from Cabinet Factory Outlet...Ocala, FL. These two businesses are in the same building...how convenient. Our bathroom has been transformed to a room that we are proud of. We can't say enough positives for the staff at Cabinet Factory Outlet and Earthrock Granite. Everything was done correctly and in a timely manner. Extra kudos to Julie at Cabinet Factory, Jane at Earthrock Granite and the two awesome guys who installed the counter-tops...Carlos and Fabio

SERIOUSLY... RECONSIDER USING THIS COMPANY!!!! BUYERS…read moreBEWARE!!!!!! I had a very bad experience with this company. From the first day right on through the present, 2 years later. I am still fighting to get my cabinets done properly. I have a cabinet that was broken from day one. The installer promised to fix it and never did. The doors are warped and don't close properly. The light rail is also warped. I contacted the store only to get a run around for months and from one manager to another to another in the Port Orange, FL store. They can't seem to keep managers long enough to see a project through to the end. I tried contacting the owner, to no avail. The company sent out someone to inspect the warped doors and light rails a year plus later. He took pictures and sent them back to one of the managers showing the defects. Finally, after 2 years, the store ordered new doors and light rail but wanted me to pay the new installers to install the product. I should not have to pay for a defective product. The company is blaming the original installers for the warped product. They told me I needed to contact the original installers to install the replacement parts. The company is not standing behind the workers they hired. The company is doing everything in their power to not correct my issues unless I pay additional money. They also ordered the wrong granite countertop. I complained immediately but got nowhere. In addition, they bullnosed the granite countertop in my house without putting up protection for my house. It took me months to clean up all the granite dust. I went to the store countless times, called countless times, only to be brushed off each and every time. This list of issues just goes on and on and on. Now, we are in small claims over the issues. I had to give a least a 1 star, however, I would not give any.

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Cabinet Factory Outlet - Light shines through the light rail

Light shines through the light rail

Cabinet Factory Outlet
Cabinet Factory Outlet - Doors don't close properly

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Doors don't close properly

Florida Home Improvement Pro's - Foyer with crown molding

Florida Home Improvement Pro's

4.4(13 reviews)
15.0 mi

This was the worst experience I have ever had. I managed huge apartment communities for 30 years…read moreand been the project manager on millions of dollars in renovation and maintenance projects. Eddie is a great talker and tells you he can do everything and really lets you believe he can be trusted. I had a full rehab for my house including painting, new flooring, new vanities, all new light fixtures, basically total overhaul. The original bid was $23,900. I have pets so I specifically told Eddie I would be moving into an Airbnb so he could get the house done without having to work around me and I did not want my pets stressed by all the noise and activity. He agreed that the job would be done in 4 weeks. During this time, he decided to accept a bathroom remodel in my neighbors house at the same time. He only works from about 9am to 4pm with a lunch break. He was 2 weeks past the deadline and still was not finished!! He submitted receipts from the hardware store for me to pay that were parts he bought for my neighbors job! He has now charged me over $34,000 for my job that was supposed to cost $24,944. That is a 30% mark up!! The work site was an absolute disaster, they left my house in terrible shape. They sprayed my floors with glue remover and did not protect my furniture (he promised all furniture would be protected and covered) which has now eaten the stain off several pieces of my antique furniture. He took all my books and piled them on my mattress and did not cover my mattress so not only was it exposed to toxic chemicals from the glue remover he used, the mattress was filthy because he never covered it even though he promised he would. He did not wire my ceiling fans correctly so I had to pay an electrician to come and re-wire them. Ge burnt out 1 ceiling fan with his bad wiring and the electrician said it needs to be replaced. He also left screws loose on the bedroom fans so they would eventually fall from the ceiling. He stored all his tools in my garage and left such a mess, I tripped over his cords and hurt myself pretty badly. Even once I moved back in, everyday they would throw trash on the floors inside the house and then leave. Every night I would have to go around cleaning up all their trash. He bills you for items that are not complete and then expects payment even though items are not completed. I bought all the materials and because he was so disorganized, he lost several parts that I had to re- purchase. I have never seen such a messy, disorganized job site in my 30 years of property management where I worked with hundreds of contractors over the years. I could keep going, but I am sure you get the point t. DO NOT HIRE THIS COMPANY, WORST DECISION EVER! Total incompetent and can't complete job on time because they only work about 5 to 6 hours a day.

HIGHLY RECOMMEND!!! So happy! Eddie and his crew were fantastic. We can't say enough good things…read moreabout these guys, but we'll try. They are professional, courteous, THOROUGH, prompt, knowledgeable, reasonably priced, and so much more! They did everything we wanted and the outcomes were better than we were hoping for! POV: projects were interior painting and crown molding in foyer and living room, with tray ceiling included, and kitchen.

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Florida Home Improvement Pro's - Custom wall unit

Custom wall unit

Florida Home Improvement Pro's - Custom wall unit

Custom wall unit

Florida Home Improvement Pro's - Custom wine rack being built

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Custom wine rack being built

Hondku Kitchen & Bath Showroom - kitchenandbath - Updated October 2026

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