Mike was very detail oriented and helped us make good quality decisions. The new roof over our deck…read morelooks amazing and looks like it was built with the house. It adds great entertaining space. All his contractors are quality driven and take time to discuss the plans so everyone is on the same page but also very flexible with our last minute ideas. Just a great, personable experience! We will be calling Upstate Home Pros for any future renovations!

My neighbor had a sunroom installed by Upstate Home Pros. I observed inconsiderate contractors…read morecutting thru my yard with wheelbarrows with cement (leaving ruts), tools, supplies, ladders, etc.. They also were using my yard as a doormat to wipe mud off of their shoes/boots. Granted we were having 3 inch rain events so it was very muddy. I asked them nicely to not use my front yard as a cut thru. The next day they continued to cut thru my front yard which prompted me to deter them. I put up survey tape tied to stakes to create a 3 foot barrier. They finally got the hint and walked around my front yard. We were also considering adding on to our house but would never use Upstate Home Pros due to their lack of consideration for other folks property. We also don't appreciate the heavy set man with the gray beard who drives the silver truck that said "we must be A******S and that he would hate to live next to us". I would like to thank Ring Doorbell for recording all motion and sound, priceless.

When the owner of the company comes to your house, provides the bid, explains the details, shakes…read moreyour hand, and says he personally stands by his work, that is a great start. There was no BS, high-pressure, slickly-produced quote, but Tyler gave us a straight-forward and honest conversation about what we wanted and what he could do. He and his crew started and finished on time, communication was great, and he took into account unique aspects of my property to protect my home and its surrounds. On price and quality, the national name-brand products Stilwell represents and installed were equivalent to other national manufacturer's top-tier roofing systems, but Tyler gave us a quote that beat the competition by 15% - 30%. Tyler and Stilwell Roofing were fantastic. Highly recommend.

Stillwell Roofing did a great job for us. Tyler gave us a…read moregood bid and explained in detail everything they would do for us. It sounded good. I was a bit skeptical. He gave us a start date, and amazingly, showed up on time! They did every single thing he said they would and a little more. It took almost exactly the amount of time he said it would. The yard was totally cleaned before they left. The roof looks incredible! And for years. Tyler is refreshingly, a man of his word. Highly recommend!

Do not hire this company. They are the most unprofessional bunch I have ever encountered. I called…read morethem out to fix a roof soffit that had been damaged by high winds. They sent some guy out for 5 minutes to look at the work I needed done, then they didn't contact me for 6 days. When they finally called, he tells me immediately "my system is down but it will cost you $1,200 to fix" I ask if he will replace it and he says no, we'll "pull it back into place" I told him I wanted a list of the work they were going to do before I pay. and he says that's all they're gonna do. My advice: Find a roofing company that knows what they're doing!

The job went well from the start to the finish. Jeff James came to my house in North Carolina…read moreseveral times to answer questions and to show me samples of the shingles I could get. On the day of the job everyone showed up on time and stayed until 8:30pm using flashlight as they cleaned all the way around the house to ensure all was clean and probably left it in better shape than when they arrived. As a household of only women I felt very comfortable working with Grier and Jeff as well as the rest of the guys. I highly recommend Grier.

Creative Cedar Homes built our house in 2008-2009. We lived in Florida at the time and could not be…read morehere in NC during the construction. Our house is a modular home from Amerilog which used to be just down the highway. Bill and Todd Ledford followed the home from conception to final CO. Todd made sure we had pictures during the whole build and we came up in October 2008 for the actual setting of the house. Once the house was set, Todd kept us appraised of all the little details involved in the finishing. When the house was turned over everything was as designed and within the original budget. During construction we spoke multiple times to Bill and Todd about items they wanted to make sure we were satisfied with. Even though we have lived in the house since 2009 we still count the Ledfords as our friends and can rely on them for good advice. They are very honest people and are able to get the job done with minimal fuss. Even after we lived in the house for a few years, Creative Cedar Homes fixed a few minor warranty issues we had with the house at no charge.

We had a leak in our roof and these guys came out for an estimate. Out of the three roofers who…read morecame, they were the only ones to recommend also checking in with a plumber about the pipe coming out of the roof. We followed their recommendation, worked with a plumber, and then had DLV make some other small fixes they'd recommended. When they came out for the repairs, they went above and beyond by painting the white pipe the plumber put in to make it blend with the roof more. They didn't charge extra for that, they just took the initiative. Also had a great experience with the scheduling staff. Katherine was even able to coordinate with us to have the team come sooner when there was a cancellation.

Terrible stay away from DLV, I can't imagine a worse experience, initial quote which I agreed upon…read moreturned out to be non-color matched hip and roof shingle, then they charge me to get the correct stuff, all along the correct hip shingles are well documented on the Presidential TL bundle wrapper. The first crew turns out to be subcontracted (even though DLV's salesman emphatically stated they don't subcontract), it was this crew who refused to install the hip shingles because the color clashed so badly. After waiting six weeks for the correct hip shingles to arrive through the hail and storms of April they then send a second subcontracted crew. Of course the second crew neglects to trim back the material at the ridge vents creating complete blockage, I bring this to DLV's attention and they argue with me, I say I'm bringing in an engineer, and they say let's have a certainteed inspector look at it for my 5-star warranty, of course the inspector sides with me. Stay away, far, far, away. This Asheville, NC DLV organization, sucks, plain and simple. I would have been better off with a storm chaser, stay far, far away. James, are you listening?

Alex and Igor were very professional. They did a fantastic job and were extremely easy to work…read morewith. They removed our old cabinets, put in new cabinets, built in some cabinets beside our window, installed a window seat, and did the backsplash. The kitchen looks amazing now.

We are so happy we found Alex for our bathroom remodel (and more). We recently bought a home and…read morerealized after moving in that the bathroom really needed to be re-done due to poor work by a previous "remodel". We asked Alex to replace the tub, remove the shower surround and tile it, tile the floor, paint the walls and ceiling, install new light over the vanity, new vanity, new exhaust fan, and new toilet along with built in shelves in the bathroom walls. Also, we asked him to repaint all the ceilings in the home, install a new ceiling fan and light fixtures, new kitchen sink, and some other small tasks. He even put together a new metal shed that had approximately 1,000,000 parts for us, a task I know was difficult! If that doesn't sound like enough, Alex encountered some very bad plumbing along the way, and had to redo some floor joists and support structure, and some wall stuff to get it right for the new work. He did an awesome job problem solving, and making it all correct underneath, not just the surface level. He always asked for input when needed on decisions, but also provided his opinion to help us make the right decision. He also solved problems without stressing us out about them unnecessarily. Our small home feels like a new home thanks to his work with his teammate. The bathroom looks amazing and feels spa like, which is a far cry from how it was before Alex. We were very stressed and worried about getting this job done right, and Alex was such a pleasure to have do it for us. He got it done right, it looks great, he communicated well, rolled with changes or additions to the work we requested as we went along, and was done right when he projected. We are so happy with him that we've scheduled him to come back in 2 weeks to do our kitchen backsplash. You won't go wrong trusting Alex with your work, we certainly think of him as our go-to guy now!

I had a great experience with Doug Cook at Hayes Roofing. Very professional, kept me in the loop…read moreand explained the process to me. He was here when the adjuster came from the insurance company and when the workers came to replace my roof he showed up to make sure everything was ok. I have his cell number and the office number if I have any questions or concerns. Would highly recommend them if your roof is leaking or needs to be replaced.

Would not recommend for gutters. Communication was poor and the angry reaction to complaints was…read morevery concerning. Needed work done fairly quickly as some of my old gutter was removed as part of the overall project. I was told it could be done "within two weeks". After a week went by, I hadn't been contacted about scheduling so I called. I was told on a Friday they would be coming Monday. Great. A crew arrived Monday morning just before 9:00 am. We discussed the fascia that would need to be replaced at an extra charge after I questioned the footage, and settled on the amount. The crew tore down the old gutters, causing some but minimal damage to my landscaping. It was a hot day, so I offered them cold water and soft drinks throughout the day. At around 2:00 pm, I offered to go get them food, but the lead guy said they were leaving soon, so instead I opted to make a quick trip to get them cash as a tip so that they could get food. When I got back, I found they weren't packing up to leave as I'd been told, and had kept on working. It was during this time that I discovered them using metal scissors to cut up the gutter guards. The lead guy said this had to be done for all of the gutters. I questioned this because I didn't understand why the guards didn't fit the gutters. I worried about people in the future removing these guards to clean the gutters dealing with jagged edges. There was no resolution. After showing me the last downspout they were about to install, I questioned why one of the pieces had been smashed in. I asked that it be bumped out and the lead guy agreed. It was not fixed, as I discovered later. It seemed to be their practice to smash each piece in order to make the process of attaching the connections easier for them. In doing so, the gap they created in each connection point allowed debris to enter the gutter. As a homeowner for 40 years across 3 homes, I've never observed downspouts with damage to this extent. The crew left around 4:30 and said they'd be back the next morning as they'd run out of the gutter guards. I inspected the work after they left and found a small section of gutter where the gutter guard had 4 pieces mashed together with pieces sticking up, gaps between the pieces and a significant gap at the end where the piece wasn't long enough. This should have been one long piece. I also checked each downspout and discovered more instances of smashed in gutter pieces. I was upset that the crew did not fix the downspout that had been smashed in. I emailed Jare with my concerns, asking him to inspect the work before they did anything else. I was concerned that they had cut corners on the rest of my house similar to what they had done to the small section I looked at. He refused and said he would inspect it when they were done. I told him I would have my son look at it so that I could get comfortable with it. He sent someone else in sort of a good cop bad cop situation to try to smooth things over. It was clear that Jare was very angry and didn't want to deal with me. The crew fixed or so I thought the smashed sections of downspout and replaced the poorly installed section of gutter guard with two pieces instead of the multiple pieces that had been there. I later realized that I needed a downspout off of my front porch as one had been removed as part of a project to remove an overhang. Jare agreed that one was needed. As I needed to paint a porch railing first, I contacted Jare when that was done. Instead of doing the work themselves, they contacted a third party to install the downspout and fix a sealant issue that cropped up during a heavy rain. The cost to me was $500 for the downspout, far above the average for a single downspout. I declined, as I'd already paid them $6,700 for gutters and gutter guards for a 1,300 sq ft house.

Did a good job with our patio- stamped concrete. Professional and courteous in dealing with them.read more

I called for a quote. The owner never showed up. The job was not big enough for himread more