We had been putting off replacing our windows because we were not sure of how to decide which…read morecompany to use. We had seen ads for Renewal by Andersen and decided to schedule an appointment. So glad we did! We were able to schedule on a Sunday to accommodate our work life and to have both of us available. Brian came and took all the time we needed to explain everything about the window replacement process. Went through all of our options and gave us as many quotes that we asked for as to be completely transparent about what we were going to get and spend. He was very helpful, friendly and honest. Everything that he explained to us was exactly how the process went. There was never any doubt about what was happening. When our order was complete and the installation process started we were greeted by 3 of the best workers/installers/people you could ask for to come to your home and do the job. We weren't sure what to expect from 3 guys replacing all of our windows in just a couple days but we were blown away! Jont, Manny and Christian were awesome! They worked together as a team and the process went so smoothly. We were amazed by how quickly they got to work and how fast the install was. They were efficient and were very accommodating to any request. We would highly recommend using Renewal by Andersen for windows and doors. It definitely did not disappoint and we love how all of our new windows look and work!! Should have done it sooner!!

We love our new windows by Renewal by Anderson of Des Moines! You can tell the quality of the…read morewindows and materials used are extremely high. Our experience from the sale to the install was great, zero complaints! Javier, Javier Sr and Rigo installed all of our windows over a week's time and we told them we would miss them next week! They did impeccable work while also being so sweet with my toddler that kept trying to "help" them! Overall I highly recommend the entire Renewal by Anderson Des Moines team!

We had a great experience with zen windows. The virtual estimate process was really easy! The…read morelead time to get the windows was long and beyond anyone's control, but it was kept informed the whole time. There were some scheduling hiccups when it came to installation, most of which were my fault, but everything was well handled.

I discovered Zen Windows in the exhibit hall at the 2017 Iowa State Fair. We were interested in…read moreexploring replacement windows. I was immediately attracted by the signage stating that there would be no in-house sales pitch. I spoke with Matt and learned that all that was needed in order to receive a bid was to send my rough measurements and photos of the current windows. That sounded easy enough! A tape measure and a cell phone were all I needed. Soon my information was off in an email. I also contacted other installers for bids and began researching the various window manufacturers to compare the window quality. Zen installs the 3 cost levels of Soft Lite windows, and the online reviews of the materials were positive. We decided to use Zen. Soon Dan came out to make accurate measurements. I spoke with Matt and decided to go with the middle level window and placed the order. We are extremely pleased with our choice. The window quality is excellent. The double-hung windows open and close smoothly and fold in for easy cleaning. We also selected a bay window with casement windows on each side to replace a picture window. Operation of the side windows is smooth. Further we are really happy that we went with the added expense of the bay window--we love it. Installation was fine, and there was a clear commitment to ensuring we were completely satisfied with the installation and finish work. So, all that is expected of any company. With Zen I received exactly what I was expecting! However, one element far exceeded my expectations: customer communication and service. This places Alix and Matt, owners of Zen, at the top with the very best. No question was a burden. Contacting with "Oh, I have another question..." always got a quick response. And no matter when I sent a message or question, be it Monday morning, Friday evening or even on a Sunday, I got a response usually within 15-30 minutes. If customer service and communication are important in a purchase decision, Zen Windows should absolutely be considered. Add in the other factors and Alix and Matt at Zen Windows get my highest recommendation. Look to Zen for quality materials, fine installation, amazing customer service and an outstanding warrantee for materials AND labor. (Matt can give you all the details.)

I couldn't recommend these windows more. The Pinnacle Series is incredibly well built, and the…read morewood-aluminum design looks stunning both inside and out. The energy ratings are excellent (as low as 0.28 for picture windows), and every opening operates beautifully. With so many options for style, size, color, and hardware, the level of customization is impressive. Well done Windsor. We went with black interior/black casement and a white exterior frame, and it has completely transformed the look of our 130 years old house. The larger openings, new picture window, and outswing French glass doors have made such a difference - the whole home feels brighter and more open. Large mahogany trims, copper flashing. PS: I honestly don't get the one-star reviews that only complain about delivery delays (especially in the post-COVID period). Once installed, the product itself speaks for its quality. We're wishing well to this brand.

This an update to prior post…read more... 4 of 7 Revive doublehung windows are riddled with staple holes that were just painted over. Also have another with sash damage that was also just painted over. All 7 show daylight where sill seal meets verticle seal. Not the quality that we paid for but feeling generous so 2 stars. I'll add a few of the many pics. Dropping my generous review down to 1 star and I have reason for it. On all 7 of the Revive windows the aluminum exterior cladding is brad nailed onto windows from the exterior side. This creates 2 issues. 1st..these brads not only can but WILL rust as they are exposed to the elements. 2nd..you CANNOT use steel nail on aluminum trim. Galvanic corrosion will occur (When dissimilar metals like steel and aluminum are in contact, especially when moisture is present, a corrosive reaction (galvanic corrosion) occurs). This is very common industry wide knowledge. I.E. Windsors Windows knows you cannot use steel nails on aluminum but they do it anyways as I'm sure its cheap and fast. These windows are designed and built to fail. Monday I plan to reach out once again to Windsor but I'm sure after seeing how their products are built they will not stand behind their product. I should also added something regarding my issue with my new windows having leaky corners. It appears the leaks are cause by improper fitting side seals. A few locations do not leak and the mention side seal ends at the sill. The leaky areas the side seal appears too long and is folded down onto the sill. This fold in the round seal causes a crease which leaves a gap in the seal. These very poorly built windows are coming out of my house and if we have to fight over the 12k I have into them than so be it.

This place has the best customer service I have ever had. Glad to help the guy who needs parts or…read moreknowledge on how to fix guttering and flashing. Always pleasant and extremely helpful. Give them a chance next time when your gutters need repair.

Allstate performed minor gutter repairs. Showed up on day scheduled. Courtesy service. Identified…read moreand fixed problems. Bill was per estimate so no surprises. Work guaranteed.

Our home was built in 1936 and our siding was literally falling off of the house. Our windows are…read moreoriginal to the home. We were in desperate need of updates. Our neighbors (we live in the country, so its relative) had major home renovations and we watched the progress of their home every time we drove by. When we decided the time was right for our renovations, we talked to our neighbors. They were so very excited to share and recommend the Haggerty Team. They gushed about how the guys working on their home, had become part of the family. They gave us a Haggerty magnet and told us we would not be disappointed. Wow, were they right. We are over the moon about our "new" home. New siding and windows have made us proud of our home once again. The installers were so professional and personable. It was snowing many days during the install, yet they were still there working away in their Carharts. They always made a point to watch out for my old dog and see that she was taken care of. Our house has totally transformed and Haggerty did it. The guys went above and beyond and made sure to repair any damage to the house before siding over it. Clean-up happened daily, and I never had to ask them organize their things or address any issues. There were no issues. I just can't tell you how happy we were with the results and with the Haggerty Team. They literally helped with everything from picking out design and colors. Thanks you Haggerty for a great experience and a beautiful home. Deb & Brian Christian

On balance, not a good experience with Haggerty. Will try and be factual and objective, but realize…read morethe later may be hard to do. I was referred to them by a trusted co-worker after hail damage to my roof. The company quickly sent out an inspector, they proved a quote and the work was approved by our insurance company. We selected the materials and colors and delivery of the materials was timely. The work was started in November of 2019 - note I said started but not finished. The roof went on quickly and though there were a few corrections needed, it went as well as could be expected. Four downspouts that were to be replaced weren't, and remain that way to this day - over 9 months later. Additionally, they didn't replace the leaf guards in all areas of the gutters and several gutters were clogged with roofing debris, which continues to cause overflow issues and is damaging the landscape below. Finally, they left the yard in a troubling state of cleanliness due to the amount of debris, tacks and roofing nails left behind. To this day, I continue to pick nails out of the yard and only hope my dog doesn't get one. This spring, we contacted them about finishing and they were most apologetic. Yet, nothing happened despite multiple exchanges of emails. We had been holding back $5,000 until the work was completed but in a gesture of good faith, I paid them $4,000 (wish I hadn't now). They finally sent a guy out to measure the downspouts and look at the missing gutter guards. And despite his good attitude and promises, we still don't have the work completed. We were told that since ours was such a small job, it was hard to get attention to it (of course, when the project was initiated it wasn't a small job). I've informed Haggerty management that regardless of whether they finalize the work or not, I would not be releasing the final $1,000 due to the extreme delay, though I hoped as a Des Moines based company that emphasized "do it right" and Iowa values, they would act responsibly and complete the work. That has not happened and I will now need to hire another company to complete the work (and then it's likely a small claims suit to recover the difference in costs). In good conscience I can't recommend this company, and that is unfortunate as they nearly got it right. But they really got it wrong in the end.

Our crummy sliding door finally bit the dust, and we began shopping around for French doors to…read morereplace it. We checked out a smaller local company, as well as Pella. Pella, by far, was the best choice of the two. Our sales rep was extremely knowledgeable and patient, and explained all of our options and the ins and outs of installation. He was easy to get in contact with throughout the whole experience. Pella had way more options for French doors than the other company we talked to, and we were able to order exactly what we wanted. I also loved that their installers are actually employees with salaries and benefits, instead of being outside contractors like other companies. It made me feel more comfortable with the installation process, in the off chance that something would go wrong. Our doors are gorgeous and installation went fine. We will be using Pella for all of our future window and door installations.

I have never been treated this horribly before by customer service. I worked with Caillum (or…read moreKaylum) to order new parts for my old Pella windows. When the technician came out on 6/20, he said they ordered the wrong parts, and said someone from Pella would reach out to me. On 6/26, I hadn't heard anything from Pella so I called. I was told that I would be refunded the cost of the parts soon. I was also told that I would not be refunded the $250 labor fee because they were ordering new parts and the technician would need to come back out to install them. I received a notice of refund via email on 7/9. I have sent Pella several emails requesting an update but did not receive a reply to any of them. Today, 7/14, I called to request an update on my new parts and a refund on the labor fee. Caillum was so rude to me and acted like he was angry that I even called. He told me my case was closed, which was news to me. He didn't offer me any solutions or next steps to fix my broken windows. When I asked about refunding the parts labor fee, he got frustrated with me and said that the $250 was the cost to have the technician come to my home to tell me the parts were incorrect. I tried to tell him that my invoice designated the $250 for labor to install parts not to diagnose a problem. He kept repeating himself and taking over me. I asked to speak with his manager. He still kept repeating himself about why I was "wrong." When I asked him to please stop, he hung up on me. I then called the general number and spoke with Kylie. She apologized and said she would contact Caillum's manager Adam, and he should get back to me In 1-2 business days. I'm just so disappointed in how I've been treated by an Iowa based company. My neighbor is telling me to go to Window World and get all new windows because she has never had a bad experience with them.