We contracted with Hansons to install gutter guards on our home. We ran into several snags and…read moresnafus. First, a color change in the gutter guards was made within one hour of signing the contract. A change in contract was made with the salesperson. A day or so before the installation, we wanted to confirm the color change was active. It was not. I provided documentation that the change in contract was made. I informed the salesperson about the mistake. His response, "Wow my bad - I was driving when we did the CIC. Sorry about that - she has it now!". Wow my bad?!?! The change occurred because I inquired, not because of the salesperson's doing. Secondly, the job was done by a third party. We were not informed of this prior to signing the contract. In fact, we have learned that Hansons does not do any work but subcontracts all jobs. This misrepresents facts in both advertising and sales. To add on to this, if Gish's Gutters were subcontracted by Hansons, we probably could have hired Gish's Gutters to do the job for a lessor amount. Third, we did not receive a call prior to the installation crew arriving. When I spoke to a Hansons' representative on the phone regarding this, I was told an email/text was sent giving a window of time, 8am - 12pm. However, an email from Hansons reads: "Your Project Coordinator will contact you the morning of your appointment to explain what to expect to take place that day and answer any questions you may have about the installation." This call never occurred. In all honesty, I cannot provide a review on Hansons' work because Hansons did not pick up a tool to do the installation. I can, however, provide an evaluation for Gish's Gutters. They were extremely professional and installed a product that was to our satisfaction. I would recommend Gish's Gutters to other people.

We contracted with Hanson to install new windows in our entire home. We signed the contract in…read moreJanuary of 2024. In April of 2024, they installed the wrong sized windows. It left gaps that allowed snow and rain to enter our home. We had an active breeze in our home. It took almost a year, over 12 "no show" appointments for them to finally replace the windows with the correct size. I was in contact with them, but now they refuse to call me back. It has been a nightmare. Do not use this company. They will not keep appointments and they will show up unexpectedly to finally do work that can't be completed. We also had all of our outside wrap ripped off and left that way for several months. It truly made the house look awful.