Brad and the team did an excellent job of replacing my roof dryer vent. They were on time and also…read moredid a complementary inspection of the roof to note any other things that needed attention on my roof. I would definitely recommend them to anyone looking to get any roofing work done. I appreciated their willingness to work around my schedule and sent out an experienced roofer to get the job done.

Thank you to Rick and the team for their help. Had an attic flood that needed to be remediated ASAP…read moreand thankful for their help. Rick was punctual, did a great job communicating with us throughout on where things stood, helped us communicate with insurance, the whole nine yards. Couldn't recommend more.

All highest marks. Always on time. Great communicators. I would like to give a particular shout…read moreout to Tyree. Y'all should give him a big raise. We (my bad!) miscommunicated and I was late getting home -- and he turned around, came back, and did a great job. Explaining the whole process along the way. Did much to reduce our stress in a stressful situation. Thanks, all.

Zero communication, suspicion of asbestos but still ran industrial fans overnight stirring up who…read moreknows what, crew not adequately clothed for a potential asbestos environment. My wife and 2 dogs put at a health risk. I do not recommend this company.

I'm never going to stop singing praises of Texas Dry Out & Restoration! I'm still amazed at Diego's…read morecompassionate, patient professionalism. Just outstanding work! This July, right before our move-in day, our 12-yr old HVAC had a line back up that caused a lot of water damage. When comparing companies to ask for help, I took special notice of the many reviews talking about TX Dry Out going above and beyond to help stressed-out people navigate insurance claims. As a disabled woman I know just how agonizing it can be to work with health insurance companies, so TX Dry Out was my first pick. I was impressed by Diego's inspection process, the equipment he used and how thorough he was, and also how patiently he explained the terminology and our different options. His expertise became even more obvious when I got a second quote from another popular company---the other tech was friendly, but had cheaper equipment, did not explain much, and gave disappointing answers to questions I only knew to ask because Diego had already explained things to me. The difference was night and day, and not just because the other company only does mitigation work, leaving the customer to figure out the build-back process. TX Dry Out was miles ahead of the game by comparison in every respect. During the mitigation and build-back processes, Diego and his crew were just amazing. They took good care of our property (I was amazed how thorough their plastic containment system was) and were excellent at coordinating with other contractors doing repairs at the same time. They were also happy to work with us on the specific HVAC company we wanted to use, which was a relief. Diego sent us multiple progress videos and never batted an eye when we dropped by to take a look at things in person. The build-back went much faster than expected, which was a relief given our stressful moving timelines. Diego was TRULY AMAZING in helping us navigate the insurance claim process. In all our conversations about the mitigation, the build-back, and insurance, he never rushed me, never got impatient with all my questions by calls and texts, and never judged me when I got confused or overwhelmed. He even reached out to a colleague for advice on something specific to our situation, which he didn't have to do. And a whole week after the entire process was complete, he helped us troubleshoot questions about the water heater that had been removed and reinstalled. Diego proved himself to be a real professional who genuinely cares. Obviously I hope we never go through this ever again, but if water damage does happen to me or anyone I care about, I cannot imagine going through it without the expertise of Diego and Texas Dry Out & Restoration! THANK YOU!

I sent a message on Yelp to a business, and it went to a few providers, Diego from Texas Dry Out &…read moreRestoration was the first to reply, he asked for a photo and shortly after we had agreed on a time for them to come see my home the next day (I got lucky with their availability). Diego and Francois did a thorough inspection at my home. They walked me through the whole thing and explained what they saw and addressed all my concerns and gave me a lot of advice and suggestions on next steps, from the exterior to the attic. They made sure I had all my questions answered and assessed the entire situation. I'm thankful for their service and will call them again if I have another water leak situation. Diego even followed up a few days later!

Absolutely the most difficult company to work with in a situation that requires compassion and…read moreunderstanding. They refuse to finish the fine details and have told us 3 different things while passing the buck. Absolutely do not suggest hiring them for any sort of fire remediation. Their supposed fogging created more of a mess and more cleaning from an outside company we had to hire. Their crews stepped all over our countertops which we have to have inspected for damage. Go to ServPro instead, they actually care. It's not always about the money and how much you can collect from insurance. It should be about doing things the right way. Not to mention they took our electricians ladder and we had to chase it down but blamed us because they had to get out fast. Blah blah. Just remember security cameras are always watching.

Sergio and his team were absolutely amazing!! My apartment building was not being truthful and he…read morecame out and gave me amazing service! He was super kind and his prices are fair for the value of the service!!! I would highly recommend for any water damage/ mold related incidents!

Highly recommend! Great communication, timely service, extremely knowledgeable, compassionate,…read morefriendly.

Westley and his team at Beaver Dam performed an excellent remediation job at our retail space. He…read morewas extremely knowledgeable, prompt and responsive. He communicated well throughout the process when change orders needed to take place. I highly recommend him for any of your construction needs. Thank you for making a difficult situation much easier with your commitment and communication.

The response was incredibly fast! I needed a quick look to check for any water issues as soon as…read morepossible. They scheduled an opening the next day early in the morning, and the inspector arrived right on time. He was very knowledgeable and put my mind at ease. Thankfully, he didn't find any signs of water intrusion.

I hired All Nation Restoration for remediation work in my home. During the project, one of their…read moretechnicians used bleach in a carpeted area without putting down plastic, tarps, or other protective floor covering. This resulted in permanent bleach damage in multiple areas of my high-quality, continuously installed Berber carpet, including highly visible areas in the middle of the room. What disappointed me most was not simply that damage occurred, but how All Nation handled it afterward. The company initially characterized the damage as something that can occur during remediation work despite taking precautions. In my case, there was no floor protection in the affected area. Their project manager came to my home shortly after I discovered the damage and saw the area firsthand. All Nation's own carpet professional subsequently advised in writing that repairs could look good but "possibly not perfect" and that replacement would be the alternative because a matching carpet was unlikely to be available. My independent carpet professional reached the same conclusion and recommended replacement. In an effort to compromise, I obtained a $2,400 estimate to replace only the affected common areas rather than the continuous carpet installation throughout my entire second floor. All Nation had offered a $1,000 credit, so I asked them to contribute an additional $1,400 toward this solution. They declined, characterizing replacement as my "preference." Yes, I do prefer my home to be returned to me in the condition in which they found it. I ultimately attempted the less expensive repair option using my own carpet professional. Unfortunately, the result confirmed what both carpet professionals had predicted: the repaired area remains visibly distinguishable from the surrounding Berber carpet. I am now left with a permanent, noticeable flaw in a high-traffic area of what had previously been a uniform, continuous carpet installation. My concern was never that I wanted a discount or that I was trying not to pay them (I have since made final payment). My concern was that the damage occurred during work performed without floor protection and that All Nation treated offering a credit and the ability to patch the carpet as sufficient, regardless of whether the repair actually restored it to its prior condition. I believe a restoration company should take reasonable precautions to protect a customer's property and, when preventable damage occurs, work toward a solution that reasonably restores the property to its prior condition. Unfortunately, that was not my experience, and it is the reason for my rating.

I can't say enough good things about Colby. We were going through an incredibly difficult time…read moredealing with a Category 3 sewage flood, and throughout the mitigation process, Colby was extremely sympathetic, compassionate, and understanding. He always made us feel comfortable, was available whenever I needed to call, and genuinely cared about what our family was going through. Out of all the contractors we dealt with, Colby was by far the most personal and caring.

The crew worked with my schedule and got everything done quickly. They made sure everything was…read moredone correctly and quickly.

Had a very pleasant experience with these guys during a tough time. Had a condensate line clog and…read moreit flooded all under our furnace. We managed to clean up the water and fix the clog, but we didn't know what to do next. Ryan and Chris came out quickly the next morning. Went over everything, explained some options and Chris promptly got started on clearing everything out. Chris had a great attitude the entire time and was willing to go above and beyond to get this taken care of for us - would choose them again

Had a water mitigation need. Jarrod Woeller was a great technician. Communication was quality, told…read moreus what to expect, and pricing was transparent.

Frankie and Chris are top notch. Outstanding service, great work to perfection! Highly recommend!​read more

Warning about this company's unethical field practices. A sales representative from Summit Roofing…read moreapproached my home in Converse, TX, looked directly at my 'No Soliciting' sign, verbally acknowledged it out loud to my camera, and still proceeded to ignore it, record a pitch, and leave a card. Converse City Code (Ordinance 1949) explicitly bans solicitors from approaching homes with posted signs. If a roofing company's field reps knowingly look at property boundaries, state out loud that they see them, and choose to trespass anyway, they lack the basic professional integrity and attention to detail required to work on someone's home. The doorbell footage has been saved, logged, and sent to local Converse authorities and code compliance.

Well here we are 3 yrs later and we had to use certified restoration again. Ugh fans and equipment…read moreAgain! I was really surprised how John (the owner) recommended ways to prevent leaks in the future even though he would benefit from it if we did. These guys always make me feel comfortable and not like I am in front of a time share sales person. John just tells it like it is and it makes sense. Thanks you guys for making an unenjoyable situation a little better.

Can't express how pleased I am with the work that Certified Restoration has done in my house! I had…read morea water supply leak that left my brand new laminate floor ruined. I was crushed. John came in and cleaned up the mess and dried my house out. He was diligent to make sure that the moisture levels were right and could not have been an easier guy to deal with! I would HIGHLY recommend this company! Oh and like the review before mine, I felt completely comfortable having John in my house. He was a professional in every way!