Not impressed with their lack of customer service. They demanded that I confirm an appointment for…read morea rental showing 24 hours prior, but then they cancelled on me 3 hours before it was supposed to take place. Calling the office just put me on an endless phone tree loop, with no option to speak to anybody. The next available appointment was on the day I was headed back out of town, so I found a different property. If this is how they treat prospective tenants, I can only imagine how little they'd care once I'd signed a lease...

Very disappointing experience. Before visiting the property,…read moreI clearly informed the client that I charge a $100 travel fee, as the location is 30 minutes away. The client agreed to this in advance. The person who referred me was also familiar with my terms and had previously paid the same travel fee without any issues. I took the time to travel to the site, review the project, and follow up professionally by sending my contract, insurance documents, and revised paperwork as requested. After all of this, the client refused to pay the agreed travel fee, claiming confusion about the scope of work. However, everything had been discussed and acknowledged beforehand. This situation resulted in a complete waste of my time. I conduct my work professionally and communicate clearly, but unfortunately, this client did not honor their agreement. I would not recommend working with this client. -- Jason George Real Property Management Capital Region

Maddalone and Assoc. took over my building after the former management was fired. At the time the…read morebuilding had leaks that became horribly unmanageable and made life a living hell. Maddalone swore they were going to fix them, but never officially did, the ceiling continued to leak in my bedroom and the kitchen up until we moved out. In the backyard, the fence was rotting on the posts and kids were tearing it apart. Management did nothing. We were also told we would receive our deposit at the end of the month (30 days). We left the apartment in good condition and as clean as possible. 30 days later, no deposit. I was then told "end of the week" then "two days" and finally I threatened to take them to court in order to get our deposit. It was $30 short from when we paid an increase in the deposit to match the rent increase.

Maddalone is a slumlord they do not fix anything until they have too their buildings are filthy and…read morein disrepair, my heat was out for 3 months in November December January , they still demanded rent and no return of the outrageous money we spent on electricity for electric heaters, they took 2700 from us to move in and refuse to acknowledge it, the building is filthy, emergency lighting doesn't work and fire extinguishers are missing, garbage in the hallways and filthy hall carpets

When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

I highly recommend red door realty. I have worked in financial services for several years with…read moremany realtors. The agents at red door take a proactive approach to helping customers buy and sell homes and go above and beyond what I see from other real estate agents. They are also equipped to support commercial and property management needs. Excellent company overall

We worked with Red Door to find a place to re-locate to near Saratoga Springs. As you do, we…read morelooked at quite a few places, (we are renting, for now) and worked with many agents and brokers, some of whom were good, some pretty great. Taylor, at Red Door, was exceptional. He gave us an exhaustive tour of the property in question, was exceptionally generous with his time, and if we had a question he did not know the answer to, (rare) he got the answer right away. He also put in a lot of time on our application, and made the process smooth, and painless. Our impression of him is that he is patient, kind, and very professional. If our re-location becomes permanent, he is definitely our first call when it is time to buy a house.

Never use this company. They are unreliable, rude and untrustworthy. They will not take care of the…read moreproperty and try to swindle tenants out of money.

Awful experience working with this Company. If zero stars were an option I would use it. John was…read moreextremely responsive and helpful at first, but when it came to doing any actual work he was a gross disappointment. It took him over a month to suggest a rental price for me. When I was ready to list he took a week to post the listing when he said it would be a day. Then he showed the house one time and I never heard from him again despite multiple messages by phone, email and text over a period of approximately 3 weeks. Then I discover he had removed the listing a week ago and never told me. Also, evidently the heat was left on in the house after he showed it because the next time I went there it was over 90 degrees in the house and the thermostat had been turned to "on" rather than it's normal "auto". Do yourself a favor and stay far away from this company.

I met Jim from 518 Realty a year prior to needing his services. I told him I was not ready to…read morepurchase a home just yet, but we would keep him in mind when the time came. Well, finally, we were ready. I called Jim up and he enthusiastically was ready to help us find our first home! He listened to our wants and needs and started making appointments to show us the houses available. Once we found our dream home, fairly quickly I might add, he walked us through the entire process. We ended up in a bidding war, but he was able to get our offer approved by using a strategy of offering $1000 over the highest bid up to a specified amount. IT WORKED. He was there for the inspections and was always just a text away. He even stopped by recently to see how things were going. At closing, he gave us a nice bottle of champagne to celebrate! If it wasn't for him, we would not be enjoying this beautiful place we now call home! Thanks JIM!

Jessica Bedard was an amazing realtor. She was always in touch with us, never left any questions…read moreunanswered, easily reachable, understanding of our geographical and financial needs, patient and always friendly. I would recommend her to everyone and anyone.

I recently sold one of my investment properies which I was able to get above the Market value with…read moreRealtor Jason Young, who did just a fantastic job. Jason was helpful, insightful, and patient with me as I asked many questions and learned about the process of actually selling a home. Jason kept me informed of the process every step of the way. I would highly recomment anyone working with Jason if they want a clean process and good communication through the process. Thank you Jason!

From the owner: I'm committed to providing exceptional service and educating others in the process of buying a…read morehome, selling a house or investing in Real Estate so that others can achieve financial freedom. My goal is to help you get what you want. I find the most satisfaction in my life and in my work when I am helping others achieve their goals, dreams and aspirations. If I have the privilege of working with you, I promise that I will do everything I can to serve you in fulfilling your goals related to buying, selling or investing in real estate!

A close friend of mine lived in a building that was bought by Veno properties, and upon buying the…read morebuilding, decided to raise rents by ~30% -- without addressing any of the structural issues of the building, nor doing any renovations. The windows were rotted, and the building was cited as potentially having lead service lines. Communicating with the company is nearly impossible, with automated email messages and general phone lines to call that don't lead to another human on the other end. They're a faceless organization, and do not care for the buildings they own -- mainly focus on real estate holdings.

83 Middle Street, Ballston Spa...Yes Ryan, Let's BE CLEAR. My lease wasn't terminated, but you did…read moreprovide me with a "Demand to Vacate" after I wouldn't sign your ridiculous "month to Month" exhausting lease, after I already lived in the apartment for 5 years. Sending me a daily "sign the lease" into my email without providing the lease for me to read. The repeated harassment was from your company, including hanging this "Demand to Vacate on my front door" after serving me no less then 4 times. I was a model tenant, quiet, took care of property, and never late on my rent in 5 years. I put money into the property. Yet I had to live with first, a Hoarding Family that snuck in their registered Sex offender relative. Then Veno Properties let a woman move in with a dog she couldn't handle, so she confined it and abused it. While I had rights to a quiet tenancy, I had to endure her poor animals incessant barking, for hours. When she locked the dog in the bathroom, the dog would scratch in panic for hours. I didn't have to spy on anyone, it was blatantly screaming in my apartment. Veno did nothing despite, their own 3-page animal addendum. They didn't give a shit about the dog. Guilda told me to call the Dog Officer. The tenant had to put the dog down, for Renal Failure. She then, set up a camera with a blue light to spy on me. When I went outside for anything, the camera was pointed at me. She kept telling me I killed her dog. Obviously suffering some kind of Dementia. She harassed me with her car, parked me in. See picture. Veno did nothing despite even having photographs. In fact, Veno's inspector, verbally told me I had 2 strikes against me (didn't care about my drywall tape hanging). I asked her to repeat the 2 strikes comment, but she refused, because she knew she was being Bias. You removed very much alive, Big old Arborvitae's trees, at 8am under my bedroom window, with no notice. They weren't dead and there was a reason they were planted, but you're the expert. You could have trimmed them. But your maintenance guy told me, you just didn't like them. Stop lying. Through 2 inspections of my apartment, by your experts, with all my drywall tape hanging off the ceiling, and me bringing it up directly...any professional would know there is a roof leak. It took you two years to fix it, after a steady stream of water was coming in the living room. Not to mention all the mold that exists in the rafters of that home, because the roof leaked for years. The bathroom ceiling has rot over the tub. The brick chimney is falling in; bricks lay on the ground. The Foundation is crumbling. The windows are broken. Yet you advertise this home as well maintained. It's clear the current tenant left after one year. It was important that you got your client" to chainsaw those trees. Like you built new steps to a door that didn't work. When you renovated the downstairs apartment, you had your maintenance guy use Gymnasium Lacquer, without a respirator and without opening the windows (they were all broken) and fumed out my apartment with my pets. That stuff can kill you, but you scoffed at my call to come open windows. You don't care about Tenants or your maintenance guys. Which is probably why both quit at the same time. Basically, your arrogant and are representing Slum Lords, which makes you a Slum Lord. Maybe you should pay attention, get your facts straight.