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    Homes by Harline

    1.0 (1 review)
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    Services - Homes by Harline

    Home staging

    Property management

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    7 months ago

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    Real Capital Group

    Real Capital Group

    (27 reviews)

    Not impressed with their lack of customer service. They demanded that I confirm an appointment for…read morea rental showing 24 hours prior, but then they cancelled on me 3 hours before it was supposed to take place. Calling the office just put me on an endless phone tree loop, with no option to speak to anybody. The next available appointment was on the day I was headed back out of town, so I found a different property. If this is how they treat prospective tenants, I can only imagine how little they'd care once I'd signed a lease...

    Very disappointing experience. Before visiting the property,…read moreI clearly informed the client that I charge a $100 travel fee, as the location is 30 minutes away. The client agreed to this in advance. The person who referred me was also familiar with my terms and had previously paid the same travel fee without any issues. I took the time to travel to the site, review the project, and follow up professionally by sending my contract, insurance documents, and revised paperwork as requested. After all of this, the client refused to pay the agreed travel fee, claiming confusion about the scope of work. However, everything had been discussed and acknowledged beforehand. This situation resulted in a complete waste of my time. I conduct my work professionally and communicate clearly, but unfortunately, this client did not honor their agreement. I would not recommend working with this client. -- Jason George Real Property Management Capital Region

    Holmes HVAC Solutions - Sink and faucet repair

    Holmes HVAC Solutions

    (17 reviews)

    When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

    I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

    Veno Properties - Tenant harassing me with car.

    Veno Properties

    (13 reviews)

    A close friend of mine lived in a building that was bought by Veno properties, and upon buying the…read morebuilding, decided to raise rents by ~30% -- without addressing any of the structural issues of the building, nor doing any renovations. The windows were rotted, and the building was cited as potentially having lead service lines. Communicating with the company is nearly impossible, with automated email messages and general phone lines to call that don't lead to another human on the other end. They're a faceless organization, and do not care for the buildings they own -- mainly focus on real estate holdings.

    83 Middle Street, Ballston Spa...Yes Ryan, Let's BE CLEAR. My lease wasn't terminated, but you did…read moreprovide me with a "Demand to Vacate" after I wouldn't sign your ridiculous "month to Month" exhausting lease, after I already lived in the apartment for 5 years. Sending me a daily "sign the lease" into my email without providing the lease for me to read. The repeated harassment was from your company, including hanging this "Demand to Vacate on my front door" after serving me no less then 4 times. I was a model tenant, quiet, took care of property, and never late on my rent in 5 years. I put money into the property. Yet I had to live with first, a Hoarding Family that snuck in their registered Sex offender relative. Then Veno Properties let a woman move in with a dog she couldn't handle, so she confined it and abused it. While I had rights to a quiet tenancy, I had to endure her poor animals incessant barking, for hours. When she locked the dog in the bathroom, the dog would scratch in panic for hours. I didn't have to spy on anyone, it was blatantly screaming in my apartment. Veno did nothing despite, their own 3-page animal addendum. They didn't give a shit about the dog. Guilda told me to call the Dog Officer. The tenant had to put the dog down, for Renal Failure. She then, set up a camera with a blue light to spy on me. When I went outside for anything, the camera was pointed at me. She kept telling me I killed her dog. Obviously suffering some kind of Dementia. She harassed me with her car, parked me in. See picture. Veno did nothing despite even having photographs. In fact, Veno's inspector, verbally told me I had 2 strikes against me (didn't care about my drywall tape hanging). I asked her to repeat the 2 strikes comment, but she refused, because she knew she was being Bias. You removed very much alive, Big old Arborvitae's trees, at 8am under my bedroom window, with no notice. They weren't dead and there was a reason they were planted, but you're the expert. You could have trimmed them. But your maintenance guy told me, you just didn't like them. Stop lying. Through 2 inspections of my apartment, by your experts, with all my drywall tape hanging off the ceiling, and me bringing it up directly...any professional would know there is a roof leak. It took you two years to fix it, after a steady stream of water was coming in the living room. Not to mention all the mold that exists in the rafters of that home, because the roof leaked for years. The bathroom ceiling has rot over the tub. The brick chimney is falling in; bricks lay on the ground. The Foundation is crumbling. The windows are broken. Yet you advertise this home as well maintained. It's clear the current tenant left after one year. It was important that you got your client" to chainsaw those trees. Like you built new steps to a door that didn't work. When you renovated the downstairs apartment, you had your maintenance guy use Gymnasium Lacquer, without a respirator and without opening the windows (they were all broken) and fumed out my apartment with my pets. That stuff can kill you, but you scoffed at my call to come open windows. You don't care about Tenants or your maintenance guys. Which is probably why both quit at the same time. Basically, your arrogant and are representing Slum Lords, which makes you a Slum Lord. Maybe you should pay attention, get your facts straight.

    Homes by Harline - propertymgmt - Updated May 2026

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