Hired them to re-affix stone to our front steps. Had to call them to come back when the work was…read moredone because of things they missed, and because they left a mess. The work they did started to fall apart about a year after it was done. They made excuses, had no interest in standing by the work, and have completely stopped responding to us. They were the most affordable option - you get what you pay for.

They arrive on time. They know what they are doing. Always a pleasure to deal with. I recommend…read morethem.

PIONEER VALLEY HANDYMAN AND FENCE : one of the best. Called…read morea few places for chain link fence issues, No one but PIONEER responded, and they came out right away and i had a fantastic fix. Will keep this number for all issues , If you have a home you should also take this number down! Thanx for the quick work! D.Murray

Our experience with Eugene at Pioneer Valley Handyman was disappointing. We are stationed overseas…read moreand needed some work done for our tenant in our rental. After we agreed on a price, things changed once he arrived. He added work without gaining approval first. In fact, we had told him in writing that the tenant might ask for more work to be done, but we were not authorizing it. He did it anyway and charged us. He was also not transparent about disposal fees until he was already on site and there wasn't much we could do about it. Not only did he lack transparency, but his overall professionalism was lacking. We had to ask, multiple times for an invoice for our records. The invoice terms stated Net 30 but he began harassing us to pay the invoice via text and email within hours of sending the invoice.

Well, we met with Rich for an estimate to finish 700 sq. ft. in a basement inside only!! The egress…read moreand outside not included. The basement has French drains, top of the line sump pump, brand new top of the line oil tank with a 3rd zone (not being used), brand new hot water heater, and new electrical panel with extra circuits. Wanted an open kitchen, living, bath added, and possible office or bedroom. We were quoted 118,000.00 dollars!!! 50,000.00 higher than our first quote from another A+ BBB rated contractor. OMG are you kidding me

Proulx Building did a renovation for our local church that included new sky lights and picture…read morewindows. We had to have Proulx return for a small leak with the sky light and a cracked window (most likely brought on with the extreme cold). In both cases, Proulx Building was great to work with. They honored their installation warranty without question and quickly resolved the issues. Proulx Building was extremely professional and I am glad we chose them for our renovations/upgrades.

I contacted this company for a hot water heater and to have another minor issue addressed, the…read moretechnician who came out was professional and knowledgeable; he said they would have an estimate for me next week. A month later and 3 broken promises later I requested my initial payment to be refunded as I needed to contact another company who could do the job. The same say I had requested the refunded they sent me an outrageous quote for the work. If you were unable or didn't want to do the work you should have let me know upfront.

I hired WB Dickenson to swap out a 15 year old water heater. The tank was located in the corner of…read morethe kitchen surrounded by cabinets. The plumbers took one look and thought how we gonna get this thing out of here. They called the owner of the company "DJ" who came to my home and removed cabinets, flooring and the fridge to allow the guys room to swap it out. When the new tank was installed another guy "G" was called who is a carpenter re installed the cabinets, flooring, trim and fridge. My kitchen looks as if it was never touched. Thank you very much WD Dickenson for going above and beyond to get the job done, you guys are amazing. Top notch company if anyone is in need of a plumber.

Truly amazing to work with. Always bring a smile to the job. Extremely knowledgeable and happy to…read morework with his subcontractors. We have work together or years . Great projects that are enjoyable and an adventure in a good way. Gary and crew pay attention to details and bring a first class project for both the customers and his subcontractors that have the same values and expertise for the customer. Looking forward to working with you again soon.

A lot of money was paid to Vivid Home Experts of Belchertown and the work they did was honestly…read moreunacceptable. When concerns were brought up, Gary, the owner, completely ignored them. We had other contractors, one a trusted family friend, look at the job, and they all agreed it was poorly done. Now stuck spending even more money to have it redone the right way. It's incredibly frustrating, and based on this experience, there's no way we can recommend this company. Just want to warn others so they don't end up in the same situation.

They did an amazing job removing my old, dilapidated decks and gave the space a much-needed…read morefacelift. Thanks to their hard work, it's now ready for summer enjoyment! Al was incredibly communicative and accommodating throughout the entire process. They tackled two decks (20x14 and 8x14) and had everything knocked out in just two days! Super professional, friendly, and efficient -- I highly recommend them!

This company is GREAT. He is a small locally owned business…read more They replaced my roof and updated my kitchen. A wonderful job on both. For my kitchen they went above and beyond just the basics that I asked for. THEN - one of my water pipes under the sink cracked open. They came over that same day!!! No JOB is too big or small for them!! I would definitely recommend them, and I know I will be using them in the future.

Posted on 8/22 regarding the great work that Kitchen Counsel did on our kitchen and I'm still…read moreloving it. The quality of their work is top notch and I would hire them again in an instant. Just wanted to post a few pictures including my stained glass panel made to fit.

Fantastic job with our home renovations. Did a lot of work, pleased with everything so far. Will…read morehire again