power washing was a complete ripoff. The man (trying to not use names at the moment while the issue…read moreis ongoing) came to our house to give us an estimate and said he did power washing too. We said great, our fence is old and needs a good washing. He said that it would look nearly brand new when he was done with it. He did NOT mention anything about "levels of service" or additional additional fees for prep work or anything like that. One cost, one time service, at an hourly rate. Short to say, they did a horrible job. I asked him to come back out and see if he stood by the result. He told my husband that we "didn't pay additional for any prep work" and that's just what we get. He said he could do the job right if we paid more money. He said he was willing to work on the price.....as if that was supposed to make up for having to pay two times for one service.. We actually ended up doing it ourselves...took us a few hours to do what we had already paid them for. I have pictures comparing our work to theirs...it's a night and day difference. I have literally no idea what service they think they provided, but it sure wasn't cleaning my fence. They'll respond to this and say "We told them that they could pay more for a better product." Well, that's simply not true. They never said that we were going to get a crummy job done, and that we'd need to pay more for it to be right. And I'm sorry, but power washing is not a highly skilled service. Why not just do it right the first time? Why try to charge me twice for one service? The funny thing is that I have a broken arm right now, and I managed to do a better job myself one-handed than this crew did. I did contact ABW directly prior to this review and gave them an opportunity to make it right. They did not, and they tried to charge me more money again. Unfortunately, I will be calling the BBB in an effort to get my refund. Once the BBB sees the pictures, I have zero doubt of this getting resolved quickly. The windows were fine, so that's how they managed the 2 stars.

We have used ABW Window Washing Service several times and we are always very pleased with their…read morework. They are on time and professional. We are enrolled in their membership program. A monthly payment is made and you receive a substantial discount on 2 window washing a year. This is our second year in the program and it works out great. The windows are cleaned inside and out, as well as the screens. We highly recommend this company.

Bins are cleaned very well, great service, and a good price. Very well appreciated and done on time…read more.

We are very happy with Black Velvet Chimney they have gone above and beyond to make everything…read morebetter.

You would think businesses would jump when a customer contacts them to purchase a fireplace door…read more You can't reach them by phone, they say you have to fill out their contact page and they will contact you. After 4 weeks, no contact, I filled it out again, no contact. Thankfully I searched again and found Garcia Fireplace Doors. Responded same day even though after business hours and I had a quote next day and gave him my business. Custom fireplace doors are not cheap, BV lost a sale and I gained a better looking door.

I cannot comment in regard to their products or installation. I am posting this review just to give…read moremy experience regarding getting an estimate and scheduling service. I received an estimate from Metroplex Gutters for 6'' gutters installed on my house which was very competitive. The associate was very quick to schedule the estimate and was very thorough in answering my questions and concerns. This part of the service was great. I informed Metroplex that I would be getting estimates from other companies and that I would contact them in about a week if I decided to go with them. A week later after reviewing all the estimates, I chose Metroplex and called them to have a few changes made to the downspout locations. I discussed the changes and also emailed them what I wanted, and was told I would get a call back the next day with the updated price and scheduling. The next day, no call. The second day after, I decided to call them. Again I discussed the changes, was given a new price estimate, and was told that they were unsure of scheduling due the owner being out of town in the next few weeks, but they would call me in the morning to schedule and work out payment. The next morning, no call. The 2nd day after, again no call. It's now 4 days since being told they would call me and I have not received any call. At this point, I think it's a little ridiculous I've had to continually reach out to Metroplex to schedule installation, even after being told they would reach out to me multiple times. I guess my business/money isn't worth it to them. If this is indicative of their customer service when I'm trying to give them my money/business, then I question if their 7 year labor warranty means anything if I were to ever need repairs done.

We just had our gutters installed by Metroplex Gutters. I had a wonderful experience from first…read morecontact through completion of the job. Someone even came to my house late one night to confirm color choice to ease our minds. The install is very clean and professional looking.

On-time, respectful, detail-oriented, great communication. They LOVE to wash windows and it shows…read morewith shiny and clear windows. They really knew how to do a good job.

This company was professional and straight forward! The work speaks for itself ! The guys were…read morerespectful and professional! Loved it ! Will be a life long user of this company from here on out !!

Did a great job had 3 windows replaced excellent work. Was able to work with me on my schedule…read more Love the work I am very happy Thank you.

Expert service and extremely knowledgeable! Cares about the customer and goes above and beyond. If…read moreyou need windows repaired or installed this is the place to call.

I've used about five different carpet cleaners in DFW- this is the best I've ever used. It's just…read moreone guy (I think) and he will drive anywhere, has a flexible schedule and does an incredible job. I've got a messy German Shepherd and a muddy back yard and the carpets always come out looking great. I'm definitely a repeat customer and I've recommended him to my friends. Plus, he's really the most affordable carpet cleaner I've ever used. $20 per room flat rate makes it easy to figure out how much he will charge. No surprises.

Amazing! My husband and I just purchased a home and wanted it deep cleaned prior to moving anything…read morein. Shelly (hello, name twin!) was extremely prompt in getting back to us with a quote and even after me not responding for almost a week, she was able to schedule me next day at the time I asked! She also made sure to check in with me during and after the cleaning. Tammy is who did our cleaning, and she went above and beyond my expectations! She was extremely hard working and also very fun and pleasant to have. We were changing our door locks while she was cleaning, and even though she had already completely cleaned the floors in the room we were drilling and making a new mess (boo us), she came back and cleaned up after us! The previous owners left behind a distinct pet smell, and that is well gone. They also left behind a lot of junk items in the closets and cabinets. She made sure to ask in each room what was ours or if there was anything we wanted to keep and actually cleared out everything for us! I definitely recommend and will be using them again!