Management is terrible. 12/30/21 around 7/7:30 pm, I went in looking for a few things. I had noticed a patio set I liked out front, but didn't want to lift it and carry it around the store while I continued to look for what I needed. It's a good thing I didn't bring it in either, because the store was very cultured, and hard to walk and/or push a cart around. When I got to check out, I placed the other items I had on the counter and let the check out girl know I wanted one of the patio set out front. She did not seem certain as to what to do (I blame poor training from management on this), so she asked the girl next to her what to do, and that girl said just go outside and get it. Once outside she still was not certain as to do, so she asked another coworker what to do, and they told her just to take the set price tag. She took the tag and we went in to check out. She was very nice, asked if I needed help putting it in my car, but I said I was fine, so she stapled the tag to the receipt and told us just to grab the items (which she left outside) and we were good to go. We did exactly that, and we proceeded to try to fit them in the car. About 15 mins later (yes, we took this long) a man approached us without any kind of name tag or store representation asking to see our receipt. I gave it to the man, who claimed to be the store manager. They guy then proceeded lecture us saying we needed to take it inside, next time this, and next time that, while looking at our receipt for a good 5-10mins, which of course showed we purchased it. Even after calmly telling him we just did as we were told by his employees. He did not seem to like us telling him his employees were wrong and started getting rude. As a reminder, we had been at the car for about 15 mins trying to get the set in. If we really wanted to steal it, we would have been gone long before that. I truly do not know what this manger was trying to accomplish. I don't know if it is because me and my fiancé look young or what, but as someone who works in retail, this was the completely wrong way to handle the situation. read more