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HomeGoods

4.3 (3 reviews)
Open • 9:30 am - 9:30 pm

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2 years ago

Helpful 3
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2 years ago

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2 years ago

Regina b was an excellent worker! She helped us so well with our couch for our home, she was the sweetest person and great service to us!!

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Belk

Belk

(16 reviews)

$$

I am very disappointed with Belk. I have been a loyal Belk shopper for years, spending over…read more$1,200.00 with them last year. Unfortunately I didn't get the managers name at the Alabaster store. However, he refused to return 2 pairs a sandals that are within Belk's standard return policy window. I attempted to return the sandals and was told that the return window is 30 days. After researching on the Belk website the stated return policy is 90 days. I reached out to Belk via email to ensure I could return the sandals that did not fit me. They said the sandals could be returned in store or shipped back. Shipping is difficult for me so I went back to the store and attempted to return them again. He was quite rude and stated that even though I had it in writing that I could return the sandals he could not do anything for me because store policy is 30 days even though the website says 90 days. He stood and at the register and argued with me without being able to explain why he couldn't return them when I was told I could by Belk's customer service team. I am attaching screenshots of Belk's return policy. His actions have cost Belk a loyal customer because I will not continue to support a business that treats customers in this manner. Belk needs to decide on a clear return policy because this is not fair to their customers.

This is a smaller Belk, so it never had the broad selection available at other locations in the…read morearea. Think of it like a regular *al*art versus a Super *al*art. One thing I have never liked about this store is the amount of miscellaneous merchandise hanging on racks throughout the store. They seem to be located in the most obvious places like around the wrap stands, or outside the dressing rooms. But it's like it NEVER gets put back out on the floor. One rack becomes two, three, or more. The wrap stand, particularly in the ladies department, ends up with a wall around it comprised of stuff customers have returned or not put in the right place, or has been gathered up from dressing rooms. It just never seems to actually get put away and the racks moved. Every time I'm in there it's super cluttered and even when item locator says they have it, you'll probably have to sift through the jumbled racks to find it. Or you could look through the piled high-and-deep counters behind the registers at the wrap stands. I recently asked an associate if they ever have to stay late for "recovery," but she said just kind of around the holidays. Would explain how I've been in the store within an hour before closing and then returned the next day just before lunch only to see the same junk all over. So I've allowed for sales and time of day, but this has been the way this store has looked for years.

Walmart Supercenter

Walmart Supercenter

(26 reviews)

$

I'm not a Walmart fan at all.... Just to be clear. I've been to this location before but have…read morenever done a review. This location is well organized. Clean. Long lines in self checkout. My recent visit was to browse their sale wine inventory. Unfortunately, the sale wasn't really the sale I was expecting. I did pick up a few things just to make my trip worthwhile.

In these new times, Walmart is one of the few grocery stores that do online ordering and curbside…read morepickup, and it is much appreciated. It's not always easy to get a good pick-up time, but when I've been to do a pick up, there are never more than three cars (including mine) even though there are 10+ spaces available. If you can't get a pick up time BEFORE NOON, best to wait until another day unless there are things you cannot do without. Even with allowing substitutions, items that were in stock that morning have an ever increasing chance of being out of stock by the time they pull your order. Also know that there are items that are definitely in stock in the store that they will not offer/allow for pick up at all, which kind of defeats the purpose of wanting pick up. (Like standard grocery items that don't even show as out of stock, they've just apparently pulled them from the option pool for pick up at all.) The four-stars are solely for the staff who work the grocery pick up. They're usually very young, and always friendly and helpful. I'm impressed with how they've adapted. Otherwise, Walmart in general is a solid three-star. **Even in better times** they seem to be out of random things, and it can be frustrating. You can go in for the most off-the-wall thing, and they are somehow always out of the primary reason for your shopping trip that day.

HomeGoods - deptstores - Updated May 2026

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