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    Homebody

    5.0 (1 review)
    Open 10:00 am - 5:00 pm

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    4 months ago

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    3.0(2 reviews)
    0.3 mi

    Ted was extremely busy as the store was understaffed. He still took the time too replace my brake…read morelights. He was literally running around, helping me out. Very courteous as well. Great service.

    My friend came into town so we decided to do lunch near Oconomowoc…read more He had an appointment at 2:30P and it was 1:30p when I noticed his headlight was out on his 2013 ATS. I stopped into O'Reillys and told ROB what part , year , make ,model etc. and he starts rolling out his upsale spiel . I told him the stock bulbs would be fine (9012s) but he kept going with how the other bulbs have that cool blue color for only a few more dollars. At which time I told him I am in a hurry so just want to get the stock replacements if he has those in stock, which he did. I then notified him that I have a commercial account with his store and he failed to find it after typing for what seemed too long a time and started asking more questions. I told him simply to run it thru as a retail sale so I could get back to my friends car and install them before he went to his appointment. Rob then stopped, looked me in the eye, and said Thats not MY problem. He then completed the sale handed me the receipt and said there you go , and stood there like all I was there for was to give him my money. I said , what about the bulbs... and he snapped out of a daze and walked over to grab the bulbs while telling me that he was distracted by how rude I was. I took the bulbs and while walking out asked his name , which he replied I'm the manager and my name is ROB.

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    Homebody - accessories - Updated May 2026

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