Just appalling. The cleaner arrived an hour too late after I had cancelled. I was told my £10…read moredeposit was non refundable. I then discovered a further £45 had been taken from my account. All comms have ceased as I've tried to get my money back and he has conveniently disappeared. Further action is being taken people but beware. + ADD A COMMENT

Put 1 star only because i can't be 0 Work carried out wasn't…read morewhat was agreed - they quoted for a full clean but didn't do everything in the time they'd allocated and would only do more if I paid an extortionate hourly rate on top. they then overcharged me for that work, and have taken another £45 for the regular clean I'd originally agreed two weeks before it was planned. they agreed to refund the overcharge - £75 in total but still haven't seen that & can't get in touch with them

While initially friendly the cleaners arrived at the wrong time (hours earlier than scheduled) then…read moredidn't stay long enough to finish the job. They forgot cleaning products (asked me to go buy some) and forgot the vacuum. When the first invoice went to spam mail they became immediately aggressive with multiple texts.