If you need to get somewhere start walking because they wont show up, they just lie about it.We…read morewill be there in half an hour they always promise and never show up.I dont know how they stay in business.Unreliable,unprofessional! and if you ever call them back its just the blame game between the staff if you can get them to answer the phone.Dont waste your time or money.I have been thru this a couple of times with them.But rest assured it will never happen again!You have better chance of winning the lottery then getting to where you need to go.

I will never use this cab service again,, dispatch doesn't know how to do their job,,they don't…read moreshow up,,and very rude, they should shut down,,or learn to do what they should,, I made a time call,, half an hour early. Never showed up, had to have a friend pick me up,,,called for a pick up after my doc appointment,,they never showed up, they blocked me after that. UNPROFESSIONAL!!! I DONT RECOMEND BULLET TAXI CALL UBER. Zero stars

There when you need them. They have never failed me in Dubuque, Iowa. Give them a try when you can…read morenot find your Lyft.

A1 was great. I felt stranded at the airport until I spoke with their dispatcher. She kept in touch…read morewith me throughout my wait for the driver making sure I knew I wasn't forgotten. The driver was pleasant and helpful and I was dropped off safely at my hotel! Part 2: called and left a message to order a return ride. 24 hours later - no return call and no ride.

I called night before surgery to get a cab for 5:30am was told by dispatch we cannot take you as…read morethere are many people with medical appointments. Yeah duh thats why I called for a ride to a medical appointment.

would give no stars if I could. 2nd time using them that were set up by other people. They don't…read moreshow up when it says they will. Last time waited almost an hour to get ride to go home. Today they were 20 minutes late to take me appointment. Had to cancel that last minute. Doctors office wanted to reschedule both appointment, one has to be seen prior to next one. I said I didn't want to do that, as already now partway there. Ride is very bumpy and made me nauseous. Then it felt like he was speeding trying to make up time. Car was too hot as well. But driver made sure he got form signed before even left departure city.

I do not recommend this business for patients with needing rides with wheelchairs. They are never…read moreon time for pick up. We are currently waiting out of state at Gundersen for a pick up to get back to La Crosse for well over 2 hours. They told us it will be another half hour at least. My client has now missed his appointment back in La Crosse because of. This is unacceptable!!! We should not have to keep calling your company to redirect rides to Winona when you said the driver would be waiting. We will be contacting Inclusa and any state certifying agencies regarding this. We better not be charged for this. Edit to add. When they were still late...We waited well over 3 hours. We called again, got hung up on. Called back again and got told "they were done with our shit and to call and attorney". Had we not called we would still be sitting there. On the way home my client was talked about over the radio with he was in the van. And I just found the inbox on Facebox to me from an employee. Maybe they did give us a good suggestion.

My Uber cancelled at 5 am. Sean hustled over to our hotel and got us here 15 min to board. Thanks…read moreSean

Very rude I called to ask if they has a taxi available and the person said I don't know and hung up…read moreon me!!??? If I could leave 0 stars I would

OUTSTANDING SERVICE!!! I can't say enough good things about City Cab taxi service. Prompt and…read morecourteous service. Thank you so much!!