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    3.0 (2 reviews)
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    1 year ago

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    5 years ago

    Agreed to accept and wait for LTC insurance to pay then turned around and sued us.

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    Senior Helpers - Dementia Care

    Senior Helpers

    5.0(1 review)
    2.2 miWestside

    Senior Helpers is very reliable and dependable. They take very good care of my dad. They treat him…read morewith love and respect. The caregivers are friendly, attentive, kind, caring, knowledgeable, and professional. The office staff is friendly and helpful. The owner is very nice, accessible, extremely helpful, and a joy to speak and work with. I have been using Senior Helpers since 2012, 5 years now. My dad loves being able to live at home and he receives wonderful care from his caregivers . We are so blessed to have Senior Helpers. I have and will continue to recommend Senior Helpers, Orange Park, Florida to my friends. They are simply the BEST!!

    From the owner: At Senior Helpers West Jacksonville, we go beyond traditional home care to provide personalized,…read morecompassionate, and specialized services for seniors in our community. We understand that every individual has unique needs, which is why we offer tailored programs like Alzheimer’s & Dementia Care, Parkinson’s Care, Chronic Disease Management, End-of-Life Support, and Transitional Care. What truly sets us apart is our commitment to veterans. We are passionate about serving those who served us, and our Veterans Care Services program helps former service members navigate VA benefits and receive the in-home care they deserve. We’re not just another home care agency—we’re part of the Jacksonville community. From partnering with senior living facilities to engaging with local groups like the Westside Jacksonville Parkinson’s Support Group, we ensure that seniors and their families always have access to reliable resources and support. Plus, with 24/7 availability, families have peace of mind knowing that help is always just a phone call away. At Senior Helpers West Jacksonville, we don’t just provide care—we build relationships, enhance independence, and improve quality of life. Because to us, caring is more than a job—it’s a calling.

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    Senior Helpers - Eldercare

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    Home Health Care

    CenterWell Home Health

    CenterWell Home Health

    1.0(3 reviews)
    1.7 miWestside

    I had at home physical therapy and occupational therapy also skilled nursing…read more It started off really good with promises of working with my limitations. It was all a smoke screen . To start with the said they can work with the times I asked for. Then they started to dictate what hours they wanted. This started to go against my medicine schedule and harming me physically. It caused me to get physically sick and stressed out. Next were the nurses that came out , one had the crappiest bedside manner I wouldn't let her take care of my family member. She needs more schooling. Then they didn't live up to their word when I said no men they kept trying to send me. There not trustworthy and there two-faced. It's no wonder they went through name changes. I could go but there not worth it. And I doubt anyone will call to ask me about this

    Quick to get their foot in the door on 3/17/23 just 1 day after getting my brother out of ICU for 9…read moredays. 2 of the 5 people that showed up over 4 days did not even schedule with me!! Phone calls were not returned, the promise on Day 1 of the Primary Care physician coming for a home visit to get oxygen and pain meds ordered and many other things were not ever done. All talk and no action! My critically ill brother did not get the care he desperately needed so I had to start over by scheduling him with private specialists outside my home. So much time and energy wasted! He is now receiving "end of life palliative care" from Hospice as of 5/16/23. Stay far away from this so called health agency!!

    Granny Nannies - Jacksonville - photo

    Granny Nannies - Jacksonville

    5.0(2 reviews)
    10.4 miSouthside

    I must say, when I first called and spoke with Shari at Granny Nannies I had no idea what I was…read moredoing or what I needed. After answering all of my questions and concerns I went in to visit their office. Shari and Sandy both are super nice ladies! My stepfather has been in and out of the hospital and rehab facilities since last April 2015, he was being discharged for home and my mother, whom just suffered from a heart attack was the only there to care for him. He is wheelchair bound, with stage 4 ulcers on his back and feet and suffering from moderate Dementia. There was no way she could do it anymore. Getting him home took some time, the hospital would call and say he was being discharged so I would set up times for the caregivers, then the hospital would cancel the discharge. This happened on several occasions, I finally broke down with Shari on the phone because I was once again cancelling their services. Finally, he made it home, his first caregiver was Robin, mom fell in love with her. She and all the rest of the people have been so understanding and loving towards my parents, we couldn't ask for better people to look after them. Currently, their services are being used 24/7 with two shifts a day. The best thing is my mom feels comfortable around them, several have even offered or cooked their meals for them. As this is a difficult situation that will ultimately end with Hospice Care I cannot say enough wonderful things about how Granny Nannies has treated our family. I will definitely remember them if the need ever arises again and would recommend their services to anyone. Thank you from the bottom of my heart.

    We have had a wonderful experience with Granny Nannies in Jacksonville, Florida. For the last…read moreseveral months, they have been providing home health care and personal assistance to my elderly step-mother with major health problems, and more recently to my elderly father as well. We have been extremely pleased both with their office staff and the in-home caregivers. Sandy and her office staff have been remarkably helpful, responsive, and patient in dealing with occasional last-minute schedule changes, and have also been a huge help in advocating for our needs with the long-term care insurance company when the insurance company tried to waffle about the level of care and the percentage of the costs they would pay. In the home, both Felicia and Chastity have been hardworking, trustworthy, and eternally patient in dealing with the demands of caring for very elderly, and often demanding patients. We recommend Granny Nannies without any reservations whatsoever.

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    Choice Matters Home Healthcare

    Choice Matters Home Healthcare

    5.0(5 reviews)
    12.1 miGreater Arlington

    I can't even remember how we were first referred to Choice Matters.My brother was unable to…read morewalk,and a had a plethora of other medical issues including strokes.We had another company that was really awful,and no progress made.Results with Choice Matters were immediate and changed everything.No one thought he would live,let alone walk again.Natonya and Catherine-his nurses are amazing-truly committed to excellence and great teachers-they were always there for me too,answering my many questions and soothing my concerns.His physical therapist Rommell is an angel of a man-patient,kind,inspiring,and innovative.My brother went quickly from couldn't pull his blanket up to walking and almost normal activity.If you need a miracle like we did call Choice Matters.The name says it all,choose wisely,it matters a lot.

    Choice Matters is the well-organized, hardworking agency that you want on your side when a family…read moremember needs home care. Tammie was truly amazing, patiently explaining all of the bureaucratic monstrosity that is the American health care system, from HMOs to Medicare. She was highly knowledgeable, resourceful, and extremely personable. I honestly don't know what I would have done without her; she walked me through all the steps I needed to get the home care set up and was compassionate about the many obstacles I faced due to my father's terrible HMO. She helped me with getting my dad into his primary care and assisted me with all the steps needed to get his home health referral. The rest of the staff at Choice Matters is also excellent; my dad loved his physical therapist, Allen, who helped him get back on his feet, literally. My dad is a misanthropic curmudgeon who doesn't like most people, but he looked forward to his visits with Allen and was able to walk again with his support. The name of the agency really reflects that "Choice Matters" when you choose a caregiver. I highly recommend!

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    Choice Matters Home Healthcare
    Choice Matters Home Healthcare
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    Home Instead - homehealthcare - Updated May 2026

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