Broadway By the Sea -- A Place Where Care Feels Like Family…read more Broadway By the Sea is more than a rehabilitation center -- it is a place where compassion, professionalism, and genuine human kindness come together to lift people up when they need it most. During my stay, I experienced something rare: a staff that treats every person with dignity, patience, and sincere respect. From the moment I arrived, the staff removed every fear I had., "In the morning they would come in the room and introduce his or herself by saying good morning Mr. Odis if you need anything just press the button." That simple act of kindness set the tone for my entire stay. Every person I encountered -- from the Case Manager to the Maintenance Workers -- treated me like family. A Team That Works as One One of the most impressive things about Broadway By the Sea is how well the staff works together. All three shifts operate like a perfectly coordinated team. No matter who walked into my room, they already knew what I needed and how to help. "I was very impressed on how the staff on all three shifts worked together as a team. Remember 'Team Work Makes the Dream Work.'" And at Broadway By the Sea, that teamwork is real -- you can feel it. Therapists Who Change Lives The Physical and Occupational Therapy staff didn't just help me -- they helped me regain my mobility. They pushed me, encouraged me, and made sure I was truly ready to go home. Their dedication is the reason I left stronger than I arrived. Kindness in Every Department Even the kitchen staff showed patience and understanding. If someone wanted more food, something different, or had a complaint, they handled it with grace."The kitchen staff never got upset... they would add or subtract whatever the complaint was." That level of patience is rare, and it speaks volumes about the culture of the entire facility. Healing the Heart, Not Just the Body When I first arrived, I was angry, depressed, and frustrated. But the staff didn't just treat my physical condition -- they helped heal my spirit. Their kindness turned my darkness into light."I actually smiled once the light came into my heart." That is what makes Broadway By the Sea special. They don't just care for you they care about you. A Perfect Score On a scale from 0 to 100, I gave Broadway By the Sea 100 plus -- and I stand by that. If I ever fall again and need help, I would request to go right back to Broadway By the Sea. They earned my trust, my respect, and my gratitude. Your Friend Mr. Odis

Care is great and the staff are amazing and the office staff are great and the quality of care is…read moreexcellent

I needed someone to care for my mother while my sister could not , Kylene came quick and was…read moreawesome ! Pat and Wendy also were very good and friendly ! Definitely recommend this company and people !

Very outstanding agency. Training are available to grow in this field. I highly recommend to work…read morefor Right At Home!

I had a very disappointing experience with this acute nursing center. Cleanliness is clearly not a…read morepriority here. The facility often felt dirty, with rooms and common areas that didn't appear to be properly maintained. Many lights were out or not were not working. For a healthcare setting--especially an acute care center--this is extremely concerning. Even more troubling is the complete lack of urgency from the staff. When patients need help, responses are slow, and it often feels like concerns are brushed off rather than addressed quickly. In a place where people are recovering and sometimes in serious condition, timely care should be a top priority. Overall, the combination of poor cleanliness and a lack of attentiveness makes this facility feel unsafe and unprofessional. I would strongly encourage management to take these issues seriously and improve both sanitation and responsiveness to patient needs.

How would I rate my experience? Let's just say that I ended…read moreup requesting for an AMA (against medical advice) form less than 8hrs after being transferred to this SNF from the hospital. The staff that speaks english as their second language needs to be retrained esp the PM shift charge nurse. I would never recommend this facility to any one and including my worse enemy. If you want more details about my side of the story please feel free to contact me!

Both caregivers provided by BlueSea were reliable and caring. I recommend their service without…read morereservation.

Jillian and her team are amazing! They provided excellent care for my aging parents. Our caregivers…read morewere kind, patient, professional, and empathetic (and my parents loved them!). They also took really good care of us "kids". Jillian was extremely attentive and responsive as we all navigated a release from rehab, PT and RN visits, and finally a move to assisted living. The BlueSea team gave us peace of mind that we needed and my parents benefitted greatly from their care.

I am forever grateful for the priceless help Sandra and her team from Keen Home Care has given to…read moreour family. Sandra has made us a top priority in every way possible and I could honestly never thank her enough. My mother has been under Keen's care for several years now and we truly couldn't be happier with their service. Sandra's commitment has been unwavering and the dedication she has put into making sure everything possible is done to assure that my mother is well-cared for is truly heartwarming and very impressive. From going to my mother's doctor appointments, to doing orientations for new caregivers assuring everything runs as smoothly as possible, and even working shifts herself if needed, she has given her all to us. She genuinely treats our family like her own, and serves us with great kindness and compassion. We feel extremely blessed and it has made all the difference in the world to our family, and to my mother's happiness, care, and well-being. Thank you as well to our very kind, helpful, patient, skilled and qualified caregivers including: Bernadette, Jesha, Kathy, Sherryl, Ramonita, Jocelyn and Marilyn. We couldn't make it without you all! As I reflect this Christmas season on what our family has to be grateful for, Keen's Home Care under Sandra's direction and her very well qualified team, are at the top of my list. Their service has been truly outstanding and the results have been life changing for us, with so many precious memories for our family these past years that we will treasure for the rest of our lives. I truly couldn't recommend them more highly.

Keen Home Care is a wonderful place to work. I've been working with them as a Home Care Aide for…read moremore than a year now and I could say the training and the support is a top notch! The office team is amazing and i feel valued and appreciated... I am proud to be a part of this team.

Mom stayed 10 and 1/2 weeks here from late July to early October of last year after she broke her…read morehip. My heartfelt thanks goes out to her regular nurses, Blanca and Yesenia. They became her friends and cared for her in thoughtful and thorough ways, so much so that Mom, who is generally anxiety ridden about being in any medical facility, was feeling reasonably comfortable during her entire stay there. I have to say, though, the best thing about Marlora was its rehab staff, in particular Alex and Lauren who worked with her the most. Mom was often in the throes of depression and despair; I really believe the only reason she came through was the warmth and encouragement of Alex and Lauren. There was one moment in particular that stands out. Early on in her stay, she was scheduled to be transported back out to Los Alamitos Medical Center to see her surgeon. The rehab crew needed the surgeon's evaluation to be able to allow Mom to put her full weight on her injured leg during rehab sessions. Mom was troubled by a lot of pain then and refused to be transported, no matter how much I had pleaded with her. It was only with the gentle persuasion of Lauren and Alex that she changed her mind, went to Los Alamitos, got evaluated and then progressed on her rehabilitation. That was a lifesaver for us! On top of that, when she began her stay, she could barely move her left leg. This was no ordinary hip fracture: she had shattered her upper femur and the surgeon had to allow the fragments to simply fuse together randomly around a support rod he had put in. Lauren and Alex got her going, one slow step at a time, all the time dealing with setbacks caused my Mom's reactions to her medication. By the time she got out in early October, she could move reasonably well with a walker. These days, with me lightly holding on to her with a gait belt, we do the El Dorado Nature Center 1 mile trail every week. I can't thank them enough for their leadership, professionalism and excellent rehabilitation skills!

As a veteran I was transferred from the VA to this facility , upon arrival the administrator…read morewelcomed my wife & I . She informed us that if we ever had to leave to go back to the VA for blood work, or anything else my bed would be saved for 72 hrs. Well the next day I had to go to the VA for blood lab. As I had complications, Had to stay overnight at the VA . It so happened within 6'hrs my bed was occupied & my personal processions misplaced for 24 hrs. When my wife questioned staff , she was informed if you don't like what happened file a complaint with management. When the VA released me to return to this facility, I refused & relocated to a different facility.?

I would HIGHLY recommend Courtyard Care Center…read more I spent 1 month at Courtyard and was very pleased with the care they provided. Everyone I came in contact with was friendly, professional, and above all, caring. Shout out to CNA's, Olga, Jose, Carlos and Crystal. The Physical and Occupational Therapists were upbeat and full of motivation and praise. Shout out to Shelly, Celena, Mandy and Alex. Also Kim and Kat (PT Manager and Asst. Manager). Courtyard is very clean! All rooms were swept daily and deep cleaned regularly. In the rehab room, all equipment is wiped down with disinfected after each use. Food was what you would expect... (No Michelin Stars) but, the staff made sure you were satisfied and good about offering alternatives. There were a few mix-ups with medications when I first arrived, but those were straightened out immediately. All in all, very happy with our choice.

Since my review, management has employed more staffing. There is an effort to improve the food…read more With more staffing, there is more patient attention.

Where can I possibly begin?! This organization was highly recommended to me by a senior health…read morecare agency. And I am so grateful they did. After a medical condition left my mother unable to walk she ended up in a skilled nursing facility for physical therapy to get her mobile again. Her doctor recommended 24 / 7 care. I called and spoke with Ryan who came out the very next day. We talked in detail about Mom's needs. He was comforting, reassuring, friendly, personable, polite, professional and knowledgeable. He made sure to include my mom in on the conversation. I've been with some people that overlook the patient as it may be easier and faster to converse with whoever might be assisting them. He made sure she knew she was the primary party in this process, listen to her needs and concerns and described in detail what they had to offer. Day nurses were MIRKA and ZARA. Their primary job was to see to Mom's safety as she was pretty much having to learn to walk again. They worked 12 hours shifts. They helped her to get in and out of bed, shower, keep her medications in order, got her meals, and assisted with the dog. They did laundry and changed bed linens. (We made sure not to ask them to do anything outside of the scope of their job description.) They took her vitals throughout the day and assisted with her physical therapy. They logged all that they did for her and noted how she was doing with things and progress she was making. Esmeralda was the night nurse. Also a 12 hour shift. Less to do while a patient is sleeping but she still worked and stayed attentive to Mom. She assisted her with bedtime tasks and checked on her hourly through the night; if Mom made any noises she made sure she was OK. Also logging things through the night. If Mom needed anything - getting to the bathroom, a drink of water - Esmeralda saw to it. She also tidied up anything around the kitchen or living room. All three of these women were kind and compassionate and receptive to Mom's needs. And they possessed all of the qualities noted above for Ryan. They were instrumental in Mom's healing. My hope, naturally, is that Mom won't need this kind of care anymore. But if so I wouldn't hesitate contacting LWHC. I cannot think of enough positive adjectives to describe them. I am forever grateful for them.

We had Minh in our home for 3 - 12 hour overnights to help with my husband. My son, my sister, and…read moremyself all found him to be very caring, considerate and easy to communicate our feelings and thoughts to. He took such excellent care of my husband - over and above my expectations - that if I ever need home care service again, Living Well and Minh will be my first choice.