Unprofessional, unsanitary, unsafe, unacceptable. The two guys who showed up from InteCare to…read moretransport my mom, in pain with a broken/repaired hip, from skilled nursing to the orthopedist were wholly unprofessional. Their English was poor, and they spoke to each other in Vietnamese. Never mind uniforms, these guys couldn't even be bothered to wear t-shirts displaying the name of the company. They wore jeans and sweatshirts. They looked and behaved like just a couple guys hired to move a couch, not an injured patient. The transport vehicle was a beat up old white van, lacking any kind of signage indicating it was a professional medical transport. It looked shabby. The gurney was likewise dilapidated. I followed closely, watching as the van coughed out black smoke from the exhaust. My poor mom later reported to me that the ride was horrible. The movers were sloppy and careless from start to finish. They lacked skill in properly handling a patient. The medical professionals at the doctor's office were as appalled as I was. The x-ray tech was annoyed with these buffoons as they clumsily fumbled around the room trying to transfer my mom from the gurney to the table, and she admonished them for their ineptitude. I didn't select this company myself. The transport was arranged by the skilled nursing facility. I was required to pay $350 over the phone in advance for this awful experience. I tried to go to the company's website, but the address is inactive. I don't know if this outfit is licensed or bonded. I will try to report them to the Better Business Bureau and any other organization that has oversight of such medical services. As horrible as the service was, it was completed, so I probably don't have any recourse for a refund or disputed charge with my bank. All I can say is that my mom did get to and from her appointment alive. But traumatized.

InteCare transported my wheelchair bound mom (who was on hospice) in March 2023. I waited to write…read morethis review as I guess I hoped the memory would just go away. I decided I want to prevent this from happening to another family. The driver, Steven, picked up my mom from a skilled nursing facility (in HB) and transported her to an assisted living home (in Garden Grove). He pulled into a high school parking lot and groped her under her shirt. A police report was filed but misdemeanors are too small to pursue for our overwhelmed police force. Steven was interviewed with a Vietnamese translator and denied anything happened. The police have his touch DNA on a shirt we submitted for evidence--so watch out Steven! Needless to say ALWAYS follow in a separate car whenever your loved one is being transported; or use an ambulance.

Rite Aid is a good company for a patient transport. Drivers…read moreare excellent drivers and they're able to get you to your appointments at a considered time and safely

Highly recommend! Everyone from Ghadeer to the driver Ahmed was fantastic. Easy to understand and…read moreeasy to work with. Absolutely will use them again, have useful them twice now. Always on time and comfortable.

This companyvtransported my critically ill sister when we moved. Everything went well and they took…read moreextra care.

My 9i yo father wanted to visit her grave ato set up nd needed gurney transport…read more I called to set up transportation. The request was for Saturday of Labor day weekend and the destination was outside of their service area. No problem. They immediately went to work and within the hour everything was set. Unfortunately my dad wasn't up to making the trip so we had to cancel. But I have no doubt that we would have had superior service and assistance. I'll definitely contact and recommend them for future service when needed.

I appreciate the flexibility of the driver to come 45 minutes later than the original 1030 am…read morepickup time. I had a pleasant ride home to my residence. I will recommend Genesis LA Transportation to my family, friends, and neighbors for their medical transportation needs.

My client has a doctor's appointment and needed a transportation. The daughter called a few but…read morethis one quoted her a reasonable amount. On the day of the appointment, BJ is our driver. Very professional, friendly, and have a good driving skills. BJ helped my client in her wheelchair, made sure she's safe and comfortable. He picked us up on time and dropped us off back home safely.

Highly recommend this service! Both my knees were damaged and needed to get to Kaiser for X-rays…read more Could not get into a car. My driver, Brandon Holmes, was so personable and compassionate, made the transport pleasant. He showed up early and patiently waited for my tests to be completed.

Extremely professional and very reliable, Miedwest Express is the best! They really care about…read moretheir clients. Tony is a wonderful asset to the company. He really cares about his passengers. A huge thank you to this company!

Golden State Medical Transport is outstanding. The team is professional, caring, and always on…read moretime. Their vehicles are clean and comfortable, and I really appreciate the GPS tracking for peace of mind. They made the whole process for me and my grandparents stress-free, and I'd recommend them to anyone needing safe and reliable medical transport.

Horrible ride transport company. I will never use them again. Our 1st pick up driver went to the…read morewrong location. The gps kept giving them the wrong directions. On our return ride will call, they first wanted to make us wait 3 hours for a pick up. Then I got them to agree to 25 minutes, still long considering Lyft comes in under 5 minutes. Then the driver never showed up. Also, they don't send confirmation texts giving you the car's description and plate number. Very unreliable and I'd never use them again. You get what you pay for.

I hired this company for a round trip ride home, because I had surgery. Armando was my driver…read more Let me tell you..IT WAS THE MOST PROFESSIONAL AND CARING EXPERIENCE EVER!! He took such good care of me!! He was early and prompt picking me up at the hospital!! He is a caring people person so much! He helped my anxiety to come down before surgery. Hes pleasant, sweet, made sure I didnt fall, ..I called this morning and told Linda..How much I love this company! I also will ask for Armando again next time I hire them! Hes wonderful! Im so grateful for this service as well!! Im alone now, and at 64, ill be needing more ride services in the future! Care 22 Medical Transport is my definite choice!!

For this type of service you will pay quite a bit, but their prices are the more reasonable out…read morethere. Staff is very kind. From customer service to the drivers/transporting service. They show genuine concern and are respectful. They understand our needs and even our whines. My needs are being brought down the stairs with their special chairs that basically roll down the stairs conveyor style. But of course have to be handled by personnel. HIGHLY RECOMMEND

When my elderly mother needed in-home support, we interviewed multiple companies. Nu Care was…read moreclearly the best choice. They came to the house, explained the process, and that was it. We were sold! Every employee has been kind, caring and professional. Ada, a regional manager, has been so helpful. Same with Julie the office manager. Both respond to emails and messages quickly. They have made a somewhat difficult process so much easier. Nu Care for the win!!!

We have been delighted and grateful for Dewayna our caregiver…read moreShe's prompt ; kind;very caring and she is so loving to my 97 year old momma Thank you Nu Care for sending us an Angel We love this caregiver Dewayna

Care Transport does an amazing job! They regularly pick up my sister who is unable to stand - so…read moreis transported on a gurney. They are kind, professional, prompt and my sister feels very comfortable with them. I couldn't ask for anything more. I use them whenever my sister needs transportation and am comfortable sending her alone - if I am not in town. They make sure all goes well! It is also easy to schedule with them. A great overall experience!

I reached out to Care Transport to book two wheelchair transportation rides for my father, one for…read morea doctor's appointment and one for dialysis. The first ride was cancelled by the company within less than 24 hours before the scheduled ride because they accidentally double booked. I was left scrambling, with only 2 hours left in the business day, to find alternate transportation myself. Less than 48 hours later, the 2nd ride was also cancelled by the company the day before the scheduled ride; this time, I wasn't even called and given a heads up, I just received an email notifying me that I was being refunded. When I called to find out what happened, I was told that the driver called out and so they wouldn't be able to do the ride any longer. My father had to miss his dialysis appointment because the Friday afternoon cancellation left me practically no time to find him alternate arrangements. To say that my experiences with this company are disappointing would be an understatement. Be cautious and have a backup plan if you choose to book their services.

Our family has worked with Nikki and her team at It Takes a Village for nearly two years as my…read moremom's care needs have changed. Nikki and Mandi have been personally involved every step of the way. They have helped us find caregivers who are the right fit for my mom and our family, helped us understand the process as her needs have changed, and have always been there to troubleshoot or find backup support when we need it. They are highly responsive and move quickly when something comes up. Most importantly, we have always felt that Nikki and her team care about our mom as a person, not simply as a client.  Their dedication and attention to detail directly translates into the quality of the caregivers they have found to work with our mom.

My experience with Nikki from "It Takes a Village" was very positive. She was attentive, a great…read morelistener, and very honest throughout our conversation. She took her time to make sure everything was clearly explained and easy to understand. I appreciated her transparency and the way she made me feel comfortable asking questions. Overall, she is very professional and easy to work with. I would recommend her without hesitation.