Our technician, Nate, was able to check on the problem with our stove the day that we called it in…read more He conducted a thorough inspection and determined the issue with the digital unit. We had only had our Samsung for two years, but the control board was damaged. He informed us that it was a fault in the design as it lacked a filter to protect it from loud noises and heat. He placed an order for the part and was back within a week to replace it. All work was completed quickly and efficiently. The cost of parts and repairs are high, so in future, get the three year warranty from Lowe's! East Tennessee Appliances did a great job and are very professional.

I have been looking for a good appliance repair company and they didn't disappoint. They fixed my…read morewasher and helped me with my dishwasher. I will definitely call them again. I also thought the cost was good.

No one seemed very anxious to offer help. Prices too high. Doubt I'll go back but I do wish them…read moregreat success.

I love this store. Everyone is so friendly and helpful. The classes and leaders are very…read moreknowledgeable. There is a large variety of fabric from which to choose. I'm so glad they are in our area.

I had the heating element on my dryer replaced for $318, it lasted less than 6 months…read more Initially I was happy with the company so I recommend them to my daughter and she purchased a used washer and dryer. Again, the heating element on the dryer lasted less than 6 months. When I called and complained about 2 failed heating elements, they only offered a $20 discount on my next service call.

Absolutely amazing I bought my dryer about a year and a half…read moreago from here. Very seamless process. Troy was here when he said he would be here, took care not to scratch or damage any of my other furniture when going through the house with the dryer. I have had no problems with my dryer, I love it!!! As of a few weeks ago, I have now purchased a wash machine from Troy. He went out of his way to get it to me the day I went to his warehouse to look at it. Wonderful customer service, wonderful appliances , could not ask for a more knowledgeable or nicer guy. I wish all of my transactions happened like this. I highly recommend this company.

A wonderful selection of all styles of furniture. They have a great red stove and refrigerator in…read morethe showroom it's lovely but would need to remodel whole kitchen for them, having a good sale for 40th anniversary. The gentleman who help me remembered he had helped my daughter back in March, now that was impressive.

My husband and I came in today to look at bedroom sets ! We were immediately greeted with a welcome…read morehello and a big smile ! We actually have been looking for bedroom furniture for the past few days as we just moved here from out of state ! We were taken care of by Brooklyn a amazing young woman who went above and beyond for us ! She was not only kind and friendly but also very informative ! We ended up purchasing a beautiful bedroom set - it was also very affordable ! I highly recommend this business as the furniture is reasonably priced and the employees are all very friendly helpful and informative as well

Calab, came out to assess our electrical for stove, the plug was laying on the floor. Calab then…read moreinstalled the socket in the wall for us so not to have it laying on the floor. He did a great job and I would hire him again when needed.

Incomplete job, this company will take your money and leave you with an incomplete job. Ripped my…read morefamily off for $9,000.00 after a house fire and thinks it's okay to walk away on a incomplete job.

Everything about this company is top notch. Nick reminds me of one of those old fashioned repairmen…read morewho you don't find anymore, which isn't surprising given that he grew up in this business under his dad. He was thorough and knowledgeable and very fast. Especially if you have an older appliance like we do, and you want to keep it running, I wouldn't go anywhere else. Highly recommend.

We called Nick about our gas oven that stopped working this morning. He has already been here (same…read moreday) and it's repaired! Amazing response time and excellent service! Very nice guy and also taught me how to take the oven door off! We would HIGHLY recommend! It's such a wonderful surprise in our current world to find someone who still cares about their job and provides great customer service!