My sales rep was wonderful! He did a great job of helping me find a solution to my flooring…read morechallenge. I am not enamored with the choices on the market now but Joel helped me find something that I am reasonably happy with. I'm 100 miles away and Thornton really had a wide variety. So glad to have a solution & will return to them again - just wish they were closer!

I did not have time to come in to the showroom to choose what I wanted so everything was…read morecommunicated via email. I was offered very limited selections of options to choose from for flooring and carpeting to upgrade my house for a rental. I think they must have assumed that I wanted mediocre quality since it's set to be a rental. For carpet, I was given 2 options for colors to choose from. I was initially offered the 30oz carpet but I feared it would not be plush so I wanted to upgrade, so 40oz was the next up. For flooring, I had 3 options for colors to choose from. I choose what was best based on what was presented to me. They took 2 days to install over a period of a week. I guess it's normal for after installation of the flooring that they don't install the toilets back for you? Anywho, after installation, I noticed the carpet felt CHEAP, I wondered if the upgrade was done? I can't imagine what the 30oz version would feel like. The flooring also cheap looking and felt slippery, maybe because it was new. I hope that wears off otherwise it's going to be an issue. Not happy with the results I complained about it to Mike, the properties manager. He was pleasant and we worked out the solution for it. What I learned from the experience was I can't trust the experts/professionals to do the right thing and pick out what I need over emails. They made it easy for me choose by giving me limited options but I should have asked about the quality. I needed to come to the showroom and feel the products out first to know what to expect for such an expensive project.

Loren and his son did an amazing job on my carpet. Everything looks so fresh and clean. I can't…read moreeven express how pleased I am and it dried so quickly:) I will definitely be using them again and referring them to clients and friends!

I've always been impressed with the results of Loren's carpet cleaning. He can make white carpet…read morelook good in a house with six kids ... and he's not afraid to tackle (and do a spectacular job on) the carpet in our church's basement, where we have regular fellowship meals. His protectant/sealant work on hard floors is another winner. We have floors that take lots of abuse, and Loren's treatment holds up. I have absolutely no hesitation in recommending Loren's work. You won't be sorry you called him!

Great job. Courteous and professional. Carpets look and smell new.read more

Jeremiah showed up on time, was efficient and thorough. He explained the whole process, what he…read morewas able to clean, ways to help keep the carpet clean and offered additional services for my throw rugs. I've used them several times to clean my floors. With a hobby farm, indoor dogs and a cat, my floors take a beating and the team here always find ways to make them look new again! I highly recommend their services!

We have been using this company for many years. I love the fact that the same guy comes every time…read morewe have had them clean our carpets. I think that says something when a business can keep their employees with them for a long time! They're great!

Jayden and Cayman were very timely on their arrival and came to work! They moved furniture and…read moreremoved the water standing on the carpet. Pulled up carpet and removed the carpet pad. Set up the fans and dehumidifiers, to dry the TV room. They did a wonderful job! Very professional!

Kitchen was spotless, gal did a GREAT job, however, the fridge grate was knocked off and showed…read moredirt and animal hair. Underneath was not cleaned/appliance not pulled out to clean. Bathroom was acceptable as good as it could be cleaned. Vic coordinated the service cleaning, stating all hard surfaces are to wiped down. Kitchen was great, but in one bedroom not all hard surfaces were wiped down and the front bay window was visibly dirty. Vic was easy to call and made things right. Would recommend this company again.

I can not recommend Travis enough for his work. Great communication via text and phone calls…read more Work-wise there is great attention to detail, just overall a fantastic experience working with him on our projects. Will definitely use Travis again if we need future work done.

I can't say enough how pleased I am with my flooring. The customer service from the top down was…read moreoutstanding as well. Very friendly!

Not a great quality carpet cleaning and am very disappointed in the end result. I'm not sure any…read morewater was used at all to clean our carpet as 2 levels of the house were bone dry within 2 hours of them leaving. Took less than 1 hour to clean the bulk of 2 levels of a home. I still have some stains and debris on the floor. We will not be using them again for anything.

We have used Deep Clean for several years for area rugs, carpet and for upholstery cleaning. Jerry…read moreis honest, very friendly, efficient, and we have been thrilled with the results and he's the only one I've ever recommended to anyone. My friends and family have been happy also!

After 25 years, our beautiful hardwood floors definitely needed an update and some maintenance…read more Wyatt took out the apprehension we anticipated for the project and did an amazing job with recommendations and professional finishing. We are very pleased and appreciative! Thank you, Wyatt. We are SO enjoying the finished product!