I am extremely disappointed in the manner in which this organization operates. Hospice Nurses…read morepromised to arrive at a specific time and never showed up! Received a call approx. 6 HRS later with a poor excuse!! In addition, this organization does not return phone calls for it's Hospice Nurses!!

Run from this company, they treat their Emf Crap they are…read morecliquish and if you're not part of the click, there's a target on your back . You will get bullied and you will get blamed for everything.. you can say I need help with something they noted they come back and ask you. What have you done? Haven't you completed something and when you say I asked for help they ignore you and write you up.. do not waste your time not you as a person

Comfort Keepers provided great support for my father and his companion. We started out with just…read morecompanion care a few times a week. As my father's health deteriorated, we needed more support, and Comfort Keepers was able to quickly ramp up to provide around the clock care. Breyli and the rest of the team brought a personal touch to matching care givers to meet our needs. Comfort Keepers support and professionalism helped us through a very difficult time. We even received a hand written card after my father passed away. We highly recommend Comfort Keepers.

From the owner: Here at Comfort Keepers in Ocala, FL our caregivers are committed to keeping our clients and…read moreemployees safe while delivering uplifting care to seniors and adults within the comfort of their own homes. Our caregivers have obtained the highest level of training as well as being provided with personal protective equipment to be safe and at ease while providing care to our clients. Comfort Keepers Home Care is a leader in Alzheimer's Disease and Dementia Care and we have expert senior care services that elevate the human spirit. Trust our caregivers to provide a personalized care experience for your family.

My husband became a resident of Hampton Manor in Bellview in December. He was on hospice but I was…read morevery concerned of the care he was/wasn't receiving. I spoke with staff & they ALL suggested I switch to Hospice of Marion County. I cannot thank them enough. His nurse is Renita, and she is an angel. Her heart is a true care giving heart & I feel so blessed to have her caring for my Jim. The social worker, Susan is always just a phone call away. I can finally rest knowing Jim is in good hands with Hospice of Marion County and the staff of Hampton Manor.

My stepfather was forced to quit his job. Two years ago, he had his leg amputated, and months…read morebefore that, he underwent a hip replacement on the same leg. On top of that, he was battling advanced liver disease and had survived two heart attacks. Last Thursday, my mother called me in distress--his condition had worsened. He was hallucinating and had lost control of his bowels, something that had been happening for weeks. When we arrived at the ER, we were told his symptoms were the result of liver failure. Still hallucinating and in unbearable pain, he was admitted to the cardiac floor. As anyone with experience in a hospital knows, weekends bring delays. While the nursing staff has been exceptional, and some physicians have gone above and beyond, the system itself is failing us. My mother, elderly herself, can no longer care for him at home. But to our shock, we found out that because their combined income is slightly over $3,000 a month, they don't qualify for assistance. How is that a fair measure? This is not a safe discharge. I pleaded with them--home is not an option. I requested end-of-life care to keep him comfortable, praying that hospice would be the answer we've always been told it is. But then we hit another roadblock. He was denied admission to a nearby hospice house because he wasn't on pain medication. Desperate, I contacted his physician, who personally ensured he was given something for pain and that the denial was reconsidered. The next day, my mother called--staff were at his bedside, asking if he was still in pain. Because he had finally received comfort measures and was no longer actively suffering, they again denied him inpatient hospice care. I begged them to reconsider--he has no insurance, we have no money, and sending him home is not safe. But the system doesn't care. They say he's "in his right mind," yet moments later, he's confused and hallucinating. And when he briefly returns to lucidity, he apologizes to us, saying, "I know we don't have the money for me to die. I didn't think it would be like this." The very safety net that was supposed to exist for people in his situation is nonexistent. Their only advice? Take him home, and they'll send someone to check in. That's it. Before you donate a dime to hospice organizations, look beyond the polished image they present. Ask for the real stories, not just ours, but those of countless others left without options. Some hospice facilities won't take you unless you're expected to live only 3 to 5 more days. That's not what hospice was meant to be--it was supposed to provide dignity in death, to allow families time to say their final goodbyes. The nurses caring for him are shocked he's lasted this long. But I guess unless a patient is in a complete coma, they don't qualify. Meanwhile, the executives running these organizations will never have to worry about what happens to their loved ones when they're too sick to work, uninsured, and making just barely too much for government assistance. The services that were supposed to be there when people like my stepfather needed them most haven't just fallen short--they simply don't exist.

During a nightmare scenario with Hospice of Marion Co., Vitas was recommended by our Primary and…read morethey were able to provide authentic care compassion for US. The nurses were angels! Thank you

Still working out some issues. Specifically: Visits too early in the morning for him to be…read moreresponsive, not providing physical therapy as promised, having visits to primary care doctor declined by Medicare.

Legacy house is now called Cates place. I had taken a photo of the name on the building and…read moreinformed the Yelp of the name change, but for some reason, it has not been changed. Obviously, you never wanna love to want to be in here because it is a Hospice. But everybody there was extremely caring and friendly and knowledgeable. They gave me a few pamphlets to read. I never did get to read them, though my mom passed the night that she was brought in. They called me within 10

My Mom passed away on Christmas morning last year after a brief stay…read more During that short time, I became very impressed with both the professional care offered by this hospice, as well as the facility itself. It's very much like a five star hotel. The rooms are very large and well appointed. It could easily accommodate a large gathering of ten or more (see photos). Everyone was so kind and helpful, fully understanding the pain and anxiety the family must be feeling. It was appreciated. But for me, I enjoy their electric recliner which made it so much easier to be next to her as she drifted off into a deep sleep. Thank you Legacy House. Merry Christmas, Mom!

This fine facility and especially staff took care of my mother and father when they started to need…read moreassistance in their later years. They had planned to make this possible and they enjoyed their stay. There were many activities they participated in plus meals, rides to the store, self care and very professional care. Thank you to The Windsor and the staff there. Later life is good here.

Choosing The Windsor of Ocala for my mother has been a life-changing decision. The unparalleled…read morecare and unwavering dedication shown by the staff, especially Brenda, have not only brought immense joy to my mother but have also given me peace of mind. Brenda goes out of her way to help and exemplifies the highest standard of care. The personalized attention and genuine compassion provided by Brenda and the team go beyond standard care; it's a testament to their commitment to creating a home away from home. As I envision my own future, I am confident that The Windsor of Ocala will be the place where exceptional care meets unparalleled comfort. An extraordinary haven where every resident is celebrated and cherished. The Windsor of Ocala is not just a facility; it's a beacon of excellence shining bright in the world of senior care. I wholeheartedly recommend it to anyone seeking the best for their loved ones. For any questions, do not hesitate to reach out to Brenda for her exceptional assistance.

Avante of Ocala met my needs for rehabilitation after acquiring Rhabdomyolyesis, a life-threatening…read morecondition that causes the muscles to deteriorate. The staff were phenomenal from direct care to physical and occupational therapist. Along with being patient and caring, the nursing assistant were extremely attentive. I was encouraged by the consistent manner that each staff person demonstrated day after day. The only improvement that I would suggest would be with the Food Services. I would be dishonest if I did by not mention that the culinary offerings were shocking and void of nutritional balance. I did not look forward to the meals until after having a come to accountability meeting with the Patient Advocate. Change! That was what the entire facility needed when it came to food services. Thus is the reason I rate Avante st Ocala 4 out of 5. I"ConsiderIng the rehabilitation I needed, I left Avante with greater strength than when I came and grateful that this facility was my daughter's choice! I rate the Physical & Occupational Therapy department 5/5. If the need ever arise again, I pray that it diesnt, I would definitely make this Avante At Ocala my choice, even being 45 miles away from home. I pray that this first visit will be my last! Hear ! Hear!

If you are looking for a true rehab center-don't expect to find it here. Therapy is very limited…read more The workers there claim they are short staffed so it cuts down on the attention you may need-like a simple cup of ice water or help going to the bathroom- the wait is very long-only to find you have messed the bed. then you are given a wet wash rag with no soap & told to clean up. d some nights no wash cloths or towels were available we were told! really?? how would you like ants crawling in youf room-even in your bed! only to be told they would enter a ticket on it. claimed they had no bug spray to use on it. how about waking you at 8:30pm while sleeping- to ask if you want to take a shower??!!! then have trouble getting back to sleep! the food is mostly disgusting -once In awhile something is edible. servings are small & no snacks available. only serve sweet tea- can't get unsweet tea. some nurses are nice but that number is few. So please look elsewhere for a true rehab center.

I was planning on staying there for about 3 weeks ,to recover from surgery . After 2 days I would…read morehave crawled out ! Yes , I will say the place was clean , but staff for the most part , was lazy and uncommunicative. I did not receive the meds I was supposed to have . In one case the dose was wrong . I wouldn't feed the food to a dog . ( tiny portions and nasty) . I was able to get a ride out of there and left after 2 days. I would not recommend this place to anyone . Repeated phone calls to try to straighten out problems got no response . It was only after I said I was leaving , that people came to make excuses for the lack of service and bad attitudes . March , 2023

I needed to place my mother in a SNF for continued wound care after 6 days at Advent. The facility…read morewas adequate, extremely understaffed, the nurses are overworked & not very understanding when it comes to their patients being scared, not understanding what is happening and not feeling well. Their main job is passing out the medication, no real interaction with my mom. The CNA's get the tough jobs, cleaning up the patient's, getting their meals, the food is horrible and changing the beds and showering them. Because they are too busy, many times they fall short. A couple of them should not even be CNA's as they are mean and rough. I was not impressed and relieved I got her out of there before she passed away. I blame the Administrator and the Director of Nursing. My advise is check out other facilities and make your presence known.