Best smoke shop hands down anywhere in Florida!! So knowledgeable and friendly!! Great rewards…read moreprogram!! Love my new vapes! Cutest mascot ever!!

Friendly service, great selection and reasonable prices. They have a comfortable area to relax and…read moreenjoy a smoke.

This is a great shop with a friendly staff and lots of inventory - when I left home short handed I…read morefigured the Keys would have Vape Shops everywhere, well that's not really the case and most have a much more limited inventory than I'm used too. After cruising the shop I asked the attendant for some help with a specific brand and flavor and he put me right on exactly what I was looking for so I stocked up on enough to make the rest of the trip. I highly recommend stopping in this location first and save yourself some time running around. I thought the prices were very competitive and actually a little cheaper on some item I've purchased on the mainland. This shop is immaculate and very well organized - you definitely need to give them a chance to earn your business...

This store is amazing! We ended up stopping in because my husband's vape stopped working. Not only…read moredo they have a great selection of vapes and juices they have so much more! Haven't been using CBD since I got pregnant but they have an awesome selection for anyone that does. I was mostly impressed with the jewelry and other handmade pieces. I picked up the most beautiful incense burner! The prices are great too. Definitely a must stop if you either smoke or love unique finds!

Honestly what a great local vape shop. Always kept very clean and organized (you know exactly where…read moreeverything is). Plus the customer service is unmatched compared to these other rude shops always giving you attitude for asking simple questions. Very helpful and friendly crew!

From the owner: Our shop offers a diverse selection of products, including Vape pens, accessories, a wide range of…read moreflavors, replacement parts, and beginner kits. Additionally, the collectible items and artwork featuring popular Anime characters are sure to appeal to many customers. We are open everyday from 10AM - 10PM. Come visit us !

Don't assume because their hours say they are open that they actually will be. This is not the…read morefirst time for myself or my friend that we have come to hookah and the doors are just locked during the times they say they are open. They have no website or Facebook to update customers. I checked Instagram and nothing is posted to say they are closed today. From now on I guess I'll drive the extra bit to a different hookah place. Don't waste your time even trying to smoke here.

I had a great experience at Smoke Unlimited yesterday! Long story short, I had to leave my device…read moreat Baltimore Washington International airport. My husband and I stopped at 4 shops in Miami, one other along the way, and ended up at Smoke Unlimited, about 100 miles prior to our Key West destination. The folks here took as much time as needed to help me find the perfect new device that I would still be able to maintain when I return home to Baltimore next week. I did not feel like a "sale" to them. Stop here and you will find young men who are truly knowledgeable, very kind, and patient. At each shop prior to coming here, I knew I would be settling for a device that was not as good as my last. I'm surprised to say my new device is pretty badass and I am liking it more than my old one. Thank you for the great customer service, you guys really put some sanity back into our hectic day.

Was looking for a cigar after most of the shops had closed and wandered in here. I'm not a…read moreprofessional but I don't smoke B&M or Acids either. Shae was very upfront about what they had and I was happy buying a single cigar from her. They only have about 6 to choose from but that IS not their primary business. If I was in the market for vape supplies, glass pieces, or any smoking paraphernalia, I would go there.

Went here and was sold a dab pen after asking for a vape as a recovering addict I explained before…read morebuying I didn't want anything to do with drug culture or Marijuana they still gave me a dab pen when I tried to return they refused really bad way to treat people

Juan was very helpful. Come here for whatever smoking needs I have. Reliable and 24 hrs.read more

Wesley is the best employee in Miami. They always have the best products exactly when I need them…read moreand the best prices in town can't beat Brickell Smoke Shop.

I just wanted a new battery. Oh boy. Regerts…read more Original review date 09/08/2025 - First - They would not allow me to utilize a coupon that they had sent me to sign up for their emails - which was the point of conducting business with them in the first place. Their stock is awful - everything is out of stock and it was extremely frustrating to find items that I actually could buy going through hundreds of things i could not. By the time I did after looking at the fees, shipping, and their website not allowing me to use the coupon - i just submitted the order anyhow because I was tired. After 10 days I hopped online to check the status of the delivery and it stated it was 'out for delivery.' I had been home all day - it was a Friday - There were no attempted deliveries at all. I contacted Vaporfi via their online system asking them for help. Monday I checked the status again - it had not changed. I had not received any assistance from Vaporfi and I wrote them again. After the second message they responded telling me to wait 10 business days as per their quote. I had another response shortly there after telling me to check my spam folder. By then I had sent another message stating that I may dispute the transaction and file a complaint due to the many red flags and lack of assistance. Since I had received two replies that I had not read before send8ing that - I then responded to their 10 day quote stating that it's been over the time period - shipping hasn't moved it days and if I did not receive the product by tomorrow I'd like a refund. I then received a reply from my second message stating that since I was disputing the transaction they were cancelling my transaction and would not refund me until the shipment was back in their hands. Completely out of spite. Their quote in shipping was 3-7 days. Their online FAQ states to contact them after 10 if the product had not been delivered. At this point I started reading into more reviews only to find out I was not the only one with such issues. Such bad reviews. Everywhere. Their emails were all going to my spam folder automatically - which usually doesn't happen if they were not spam. Awful service. Awful selection. Awful webpage. I have nothing good to say about any of it. I was charged crazy taxes and fees - very high shipping - and everything was coming from within the United States so there was no good reason for this. Other companies like Vaporfi do not charge such fees. I made a mistake conducting business with these people. I made a mistake in asking for assistance from these people. I will be filing a complaint with the BBB and Department of consumer affairs in my state. I'm unsure if they are even supposed to be selling and/or shipping the products that they do. I think the whole company is shady and possible scammers, but that is my opinion at this junction.

Would give it ZERO stars if I could. What a joke of a…read morecompany. DO NOT purchase from here. Website says 3-5 days. I emailed to inquire about where my order was and they wouldn't answer any of my questions. Then I got an email just now that read: I have recalled this order for a refund.

Brian Was Patient & Informative w/my Questions. Love The…read moreEnergy & Products. #SupportYourLocal

I realize you guys have two locations, so I'm guessing the other one is better, but I called ahead…read moretwice an hour ago, no one answered, I drove all the way here (Key Largo location) because I thought perhaps they were just busy. It's 6:30 PM on a Wednesday. Hours on the door say they're open, hours online say they're open, sign in the window says they're open... no one here. No sign on the door explaining why or when they would be back. I waited in the parking lot for 30 minutes, it's now 7:05 PM. Still no one. I just moved to the Keys and was looking for a new shop to buy from regularly. What kind of new business/location operates like this?

Zak, bob, and john are awesome and very helpful! Definitely recommend this store. Sometimes i go…read morejust to chum around there store and gander at products wondering what my next purchase will be while being pleasantly accommodated by good chat between them. And boy big bob is a good chatter very knowledgeable in all realms of life.

Service is always amazing or a fantastic new smoke shop in the area. We definitely needed. The…read moreprices here are amazing. Lounging included.