Beware of "Extended consult" fees. I've been to this oral…read moresurgeon twice. I saw Dr. Deigan both times. He's a nice enough guy and seems knowledgeable, however I've never had a procedure done by him (and I certainly NEVER will for any reason after my latest interaction with them) so I can't comment on his skills as a surgeon. Frankly, the way Northeast Oral surgery (NEOMS) runs their business is shameful, unethical and deceitful. Before both of my "consults" I was told by the staff that it would be a $99 consult fee. Two years ago during my first consult/exam, I thought it odd that Dr. Deigan seemed to be dragging his feet during the consult and making a lot of unnecessary small talk. At the time I brushed it off as him being old-school and really caring for his patients, which actually made me respect him... However, that feeling was short lived and the respect soon turned to a feeling of being violated/used/deceived. Strong words, I know, but that's how I felt/feel. After the exam, the technicians ushered me out of his exam room, to the waiting room where the front desk staff informed me that I would be assessed a $220 "extended" consult fee for the appointment. I very begrudgingly paid the fee. I was totally manipulated. I never asked for extra time. I was never warned or told that if the exam went over a certain allotted time that I would be assessed a higher fee. I ended up not getting oral surgery at that time because I was advised to get braces instead to see if that would fix my problem. Fast forward two years. Braces have improved things but not quite enough. I was referred to Dr. Deigan's oral surgery practice again (he's the only one in Ellsworth). I still had not forgiven them, and I still did not trust them, but I rationalized going back to his practice again, telling myself it had been 2 years and the staff had probably changed and they'd probably improved their system, plus I have 3 kids and traveling an hour to bangor isn't convenient. Such is small town life. Several days prior to my most recent appointment, I was assured by one of their staff "Sue" over the phone that it would be a $99 consult fee. She said NOTHING about even the POSSIBILITY of a higher consult fee in the event of the consult going over an allotted time. During the appointment, about 20-30 minutes in, I kept readying myself to leave and Dr. Deigan kept making small talk and hemming and hawing about a procedure he might do (although alarmingly, he couldn't remember what the procedures' technical name was and had no experience doing it, but said he could do it anyway)... I felt more and more self conscious about time passing, and I was worried about other patients who might be waiting to be seen. It turns out no one was waiting. The waiting room was empty, so now after the fact it makes even more sense to me why he would spend so much time with me, since he had no more patients coming in, he could bill me for more than twice the cost of a usual exam if he just dragged it out. After my appointment yesterday, 10/18/18, I was escorted out to the front desk, and told by "Faith" (I believe that was her name but can't be 100% sure) that I would be assessed an extended consult fee of $220. TOTAL DEJAVU. I am 36 years old and I've NEVER in my life felt so used and manipulated by a business. Much less a health care professional. I calmly explained to Faith that Sue had quoted me $99 several days before my appointment. Faith unapologetically and almost robotically said: "Well the Dr. felt that you needed an extended consult" REALLY? well it seems like the patient should at least be warned of that. Keep in mind, he was already familiar with my case from our interaction from 2 years ago. Why would he need extended time again? not much had changed with my condition. The answer is, he didn't need more time, he wanted more money. Also, please be informed that they require payment in full at the time of service regardless of whether you have insurance or not (I do) they said that "as a courtesy" (wtf?!) they bill insurance and refund to their customers whatever portion their customers' insurance pays. This way of doing business smacks of desperation. It reminds me of the way third world countries do business. I sincerely hope that this review helps someone else avoid feeling abused and manipulated.

I started going to Stillwater Dental about 20 years ago…read more Had a change in insurance and had to go to another practice for about a year, but thankfully, I got back into Stillwater when my insurance covered them again. I think the only person still there when i started going is the owner, but they have been consistently awesome

I've been going to Stillwater Dental ever since we moved to Maine in 2004. Every experience has…read morebeen positive. The support staff is friendly and helpful, the hygienists and dentists have always been great, and I've no complaints. Dr. Barrett is tops. When I broke a tooth recently, she squeezed me in the same morning I called. She administered local anesthesia with no pain and put in a crown quickly with no fuss. The bite is perfect. She explained the treatment options thoroughly and she took care that I was comfortable at all times. I highly recommend her.

Amazed at how fast and easy this was. Dr. Palmer and staff are very friendly and kind. They make…read moreyou feel at ease with each visit. Misti was great with assisting in billing and payment options for the procedure. I'm very pleased with Smile Design! Jason

The dentist from hell. Every time he treats me he makes some mistake, which requires hours of…read moreadditional painful treatment and permanently damages teeth and gums. He has too many patients, so he just does not care.

I was a patient there about two years ago.. I was happy with my top plate..I was told my bottom…read moreteeth were to good to remove..They decided to do a partial plate on the bottom and fill one tooth that was really bad.. I heard the dentist, that filled it say, he didn't realize that tooth was so bad until they started filling it.. Long story short, when my top denture was ready and my partial plate was ready I went in to get them.. The top plate was fine, until one of the teeth fell out..I was not happy! When I found out I had one tooth on the partial plate that cost me $1000.00 dollars I was surprised I wasn't told it was one tooth ..All in all the total bill was $3200.00.. I don't wear the partial plate because I didn't like a mouthful of metal and one tooth.. I am back to my old dentures after two years.. What a waste of my money.. I am very disappointed.. I will NEVER go back there..

I have dental anxiety and always put off things like the Dentist until the last possible minute (a…read morecombination of embarrassment and anxiousness). The staff at Twin City are always very compassionate towards my problems and assure me that there is no reason to be embarrassed. The office is clean and Dr. King is very knowledgeable. I'm really impressed by the use of a laser for fillings.

I searched and searched for a place in or near my city for months because I needed extensive dental…read morework done but needed a dentist that would allow for payments that could be made instead of all one lump sum; I wouldn't be able to afford the dental work any other way. After having little to no luck finding a dentist who could help me, I went to my pc's office's Patient Care Coordinator to see if she knew of any places that could potentially help me; after weeks of waiting and calling, she finally got a referral to Aspen Dental and to say that I was happy to learn of Aspen Dental, would be putting it mildly. I set up my first consultation appointment for March 20th 2018 at 1pm; my only day off during the week; I wrote this date down in bold print with a marker, I was not going to dare to forget this date. The 20th of March came and with fiancee, we drove 3 hours down from Presque Isle, ME to Bangor, ME. This day was months and years in the making. As we pulled into the parking lot, I felt so excited and nervous at the same time. I walk in, sign in and, was then asked what my last name is. After a few minutes I'm asked, "What time is you appointment?" "1 o'clock" I'm asked to have a seat. After a minute or 3, "Ma'am, we have your appointment for next week the 27th at 1o'clock." I said, "I called just a couple of days ago and confirmed my appointment is for day!" I'm asked again to have a seat. Few minutes past by, "We can squeeze you in at 3:45pm if you want to go back home and come back?" "That doesn't work for me. I live in Presque Isle." I repeat myself and said, "I called and confirmed the date of my first appointment was for today at 1pm. I really don't instead how I confirmed the datejust says ago but I'm not called to be told the date needed to be changed rather the date is changed without my knowledge and I just wasted a day off on top of wasting gas only to be told I was wrong about the date. After that I called every other day to ensure my appointment was indeed for the 27th at 1pm and nothing has changed that. My appoint came and went without a hitch. Skip forward to 2 days ago, I'm ready for extractions. I forgo on the being knocked out because I can't afford it; after my experience, I highly recommend that a local to be offered or laighing gas because the procedure I had done on me and the pain I'm in is so bad. Along with not having a little help to relax my body as a whole would made my mouth less traumatized. The doc's bedside manor needs reboored too. I'm not saying I don't recommend Aspen Dental, I do very much recommend them; aside from the hiccups, Aspen Dental seriously is reconmended!!

See my previous review from three days ago and Aspen Dental's rubber stamp reply. Not unexpected…read more But today Aspen Dental texted to say my husband missed his dental appointment and to call back to reschedule. Clearly they had no intention of doing anything on Monday other than an exam and X-rays and had already scheduled a follow up appointment we did NOT ask for. They really don't seem to know what they're doing.