My opinion is people of COLOR, stay away from this business, they don't appreciate our business.
I needed some work done on two shaky toilets, I schedule a appointment between 12-2pm, at 3:00pm after sitting around all day with no confirmation that they where coming. I called them and I was told that someone would be arriving, by 5PM still no one showing up. I called back, I got the 24hour answering service. (not an actual Holman's employee) Finally the person I spoke to was apologetic for having me wait for hours and he would reach out to the technician to have them call me directly.
They said they would be there in 15 minutes but it was actually 30 minutes.
The two tech's showed up, where very polite and professional but I guess they where not suppose to be here because they could not finish the job and had to be pulled away to some other important job. Nor did they have all the supplies they needed. I guess a paying black customer was not important enough to finish the job, the same day since I had been waiting around my house for hours.
I did speak with the two techs, the 24 hour service and the Day 2 tech about all the inconvenience I had been through with Holman's plumbing. No offer of any type of compensation, almost like you better be happy with did the work for you (even though I am the paying customer who chose you)
The next day another tech showed up to finish the job, he was pleasant but no one offered any compensation for missing a scheduled appointment, a late arrival, leaving early and not being able to complete the job in the same day. So I spent two days for them to complete a simple project that barely took them over an hour.
So over a week of the job being completed they reach out to say, "oh we never got paid". I am like I never got a bill, all they said was this was the bill. I enquired about the discount that I was suppose to receive and the receptionist acted like I was asking for the work to have been done for free. I am just like you had me waiting all day, no calls and its just suppose to be okay because you original technician had an emergency. Well it would have been nice to know, I could have chose another plumbing company. But too late now!
My opinion is people of COLOR, stay away from this business, they don't appreciate our business.
The invoice didn't even reflect any time of discount, so who knows if they stood up on there word. Work done but you wont get another penny out of me.
:-(
Here is there invoice
Payment receipt
You paid $175.00
to Holman's Quality Plumbing on 8/5/2025
Invoice no. 44457
Invoice amount $175.00
Total $175.00
Status Paid
Payment method Credit Card
Authorization ID
Thank you
Holman's Quality Plumbing
+19797770178
info@holmansplumbing.com
2702 E. Villa Maria, Bryan, TX 77802
No additional transfer fees or taxes apply.
Intuit Payments Inc (IPI) processes payments as an agent of the business. Payments processed by IPI constitutes payment to the business and satisfies your
obligation to pay the business, including in connection with any dispute or case, in law or equity. Money movement services are provided by IPI pursuant to
IPI's licenses (NMLS #1098819, https://www.intuit.com/legal/licenses/payment-licenses). IPI is located at 2700 Coast Avenue, Mountain View, CA 94043,
1-888-536-4801. read more