I recently moved here from Orlando and initially stopped going to the dermatologist due to having…read morebad experiences and feeling like it was a waste of time and money. My friend recommended Coastal Dermatology and Medspa, and I decided to give the dermatologist another try since it has been years since I've had my skin checked. I am so glad I went here! This was the very first dermatologist I've visited that did a FULL skin check. Other dermatologists would quickly look at my face and say everything looks fine. Katie used a magnifying glass to check everywhere, and my mind is finally at ease. Living in Florida, it's important to get checked for skin cancer, and I am so glad I finally found a place that takes their patients seriously.

If someone give this place a 5 star review, 9 out of 10 probably one of their own employees, I…read morewouldn't recommend anyone to come to this place, their front desk customer service was very rude, they don't want to listen to your problems, all they wanted = Money/Payments, the service was brief and they would rushed you out the clinic so fast, if you're looking for a treatment better shop wisely.

I've had a wonderful experience with Laser Loft Medical Spa. The team is professional,…read moreknowledgeable, and genuinely cares about their patients. From the moment you walk in, you're treated with kindness, respect, and professionalism. The Spa Director is dedicated to making sure every patient has an exceptional experience and goes above and beyond to address questions or concerns. I also appreciate how thoroughly the team explains each treatment, including what to expect, the benefits, and the importance of having realistic expectations. One thing I value most is their honesty. They recognize that every individual is different, and because of that, results can vary from person to person. They take the time to create personalized treatment plans rather than offering a one-size-fits-all approach. If you're looking for a medical spa that prioritizes education, patient care, and a welcoming experience, I highly recommend Laser Loft Medical Spa.

Awful experience. Awful front desk. At least get some young ladies with positive attitudes. The…read morecrusty rusty blondes are grotesque with their badly inflated sun damaged faces!!! They had me wait 1 1/2 hrs. I left and went to Work- late. Oh well. No Botox for me. I will use double the amount of sunscreen so I never have to use their services. I'm sorry to comment on their looks. But they're so rude and unprofessional.

Just finished my 8 visit pkg for the bikini area. What a great experience. They were polite and…read moreprofessional. Today I had Jenny and she was the best. I would recommend this location. They are not pushy trying to make you buy more than you need. I am thinking about the next area to treat now:))

Worst experience ever !!!!! They cancelled on me three times . One time after driving and hour from…read moreSaint Augustine to get to the location and 2nd time got there and their machine broke . Worst customer service ever. They do not care about their clients . Don' t waist your money . Do not trust this company .

This practice I would not take my DOG too . I made an appt. took my morning to be on time. Im…read moredisabled so get around is a project. I arrived at the lobby. Sign Said no elevator on second floor . I had to get on the phone taking 30 minutes , multiple long buttons and pushef this or that. Finally a receptionist came down flight of stairs saying it's the building, well I said " you can call patients and tell them" if elder or disabled no elevator? Of course , not . My was morning shot, then I was billed a no show of $50.00 which I then had to call Humana and they called with me on line.( I was there on time.) Then he had to advocate for me. How uncaring and careless for patients. To beg off a false charge.The front office staff so wreckeless. Called to quit this practice and still receiving calls to contact them. Furthermore the male DR. Is only there limited days so wait for appointment . The female sees you in a quick cold manner after $ only. WELL if you want waits on the phone, charges that are inaccurate, front office staff unorganized, and headache. My only mission was to see a Doctor. GO HERE!!!! Waste your day on phone run around.Good Luck with elevator. I have spent more time on the phone, down stairs, insurance , only wanted 30 minutes skin well check. I quit... OH DONT FORGET TO TIP. They charge you extra money . Little charged here and there to line their greedy practice. They make my skin crawl... Is all they do for my skin. There are dermatology right down the street several . I m checked out of this $$$$$ opportunitist $$$ place.

They quote you a rate based upon insurance then send you a bill and say "oh we are sorry the $490…read moreto remove a mole" was not covered and only covered $259 so you pay the rest. Yea for 5 minutes of service. They did this twice. Don't use them many other hair places. They also find a mole each time that looks "peculiar " as they don't do them all at once so they can bill each time

super poor customer service by the women who answer the phone. i had a referral that was sent over…read morea month prior, i got the notice that i was good to book another 17 days after that. she was very snarky, quick to reassure me that i did not need to call her she would call despite the message to call and schedule that was received. Wont be booking my appointment here

Dr Kartsonis, dermatologist, and his team are outstanding for those needing dermatology help. He is…read morevery experienced and takes great care to make sure anything that "pops up" doesn't have a chance to get worse. His manner is one you'd want to have for your welfare. His team gets you in on time and keeps you informed all the way after your visit. I highly recommend him for your needs; especially, if you have skin cancer issues.