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    Hollywood Feed

    4.8 (5 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 months ago

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    3 years ago

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    PetSmart

    PetSmart

    (29 reviews)

    This review is based of the grooming salon…read more I scheduled an appointment online with Hannah R. for a quick wash and brush for my dog. When I arrived, the demeanor of the person at the front desk felt off right away. There was no one else waiting, but I wasn't greeted in a friendly or welcoming manner. I asked who Hannah R. was, and the woman at the front desk pointed at herself in a rude, dismissive way. I then explained that I had an appointment and asked if the estimated time of 1-2 hours was accurate. Her response was, "That's just what corporate thinks we can do. I'm overbooked--he'll be my last one and will take 3-4 hours." That completely defeats the purpose of scheduling an appointment and directly contradicts the information on your website. She didn't smile once or make any effort to be friendly--it honestly seemed like she hated being there. Given her attitude, and after seeing reports and videos online about dogs being mistreated at grooming salons, I didn't feel safe leaving my dog. I told her I wanted to cancel the appointment, and she clearly didn't care at all.

    The grooming salon is awful! Took my doodle for an appointment and she had to miss her regular…read moregrooming due to an ear infection and couldn't get ears wet. My normal groomer was booked so went here. The lady looked at my dog and said she was matted and woukd need shaved. I was ok with that but the girl proceeded to tell me that when they shave dogs they risk the dog getting a hematoma that may need drained by a vet. I'm like what the hell lady. Very rude like this young girl knows what the heck she is even talking about. Told her to go f herself and got my dog out of that hell hole. If you take your pet to be groomed at this place, may God be with you. That's all I have to say.

    Hollywood Feed - petstore - Updated May 2026

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