I love the doctors, however, the front desk can be tricky. I've had several issues with staff at…read morethis office. But today, I'm done. I waited for 1 hr, after my scheduled time. I walked out to ask why it was taking so long..to which she replied, " she's just running behind"..I said an hour behind?..and she responded back.." what would you like me to do?"...Ummmmm...so I waited another 20 mins and left. I'm a kind and patient person, unfortunately this wasn't the 1st, 2nd, 5th, or even 6th time I've had to wait that long! Ridiculous!

So I broke my wrist on Valentine's Day (lol of course). Less than a week later was scheduled for…read moresurgery-plate, 6 pins blah blah. Checked in within 5 minutes of arrival. Waited about 20 minutes past scheduled time to be taken back. Ok because I wasn't looking forward to it anyway. Every single person that I interacted with was wonderful-RN- Anesthesiologist-Receptionist- all were great. I appreciate the fact that my husband was allowed to stay with me until I was sedated and taken to surgery and that he was there when I woke up.

Their office experience is terrible. They demand the entire amount up front (which I paid). Then…read moreI started getting a bill that said I owe more. I hit my max out of pocket the day I had surgery. The bill had no date of service, no explanation of what the bill was for... NOTHING! I called and talked to them and they gave me an explanation that the amount they demand on the day of surgery is just an estimate, not the actual amount. While I was talking with her, she said that you can ask the following question: "Do I have to pay the full amount today?" Then, and only then, will they give you payment options. Never again!

I see Dr. Eric Erb for knee and hip injections, and I have had a totally positive, professional…read moreexperience with him and the practice. The communication is great. The results are as expected, and I am living with much less pain and more mobility.

Horrible customer service Completed three different "Book…read moreappointment now" links over the course of five days... never received a call back Phone is always busy and when I did get through I left a message and again, no call back I don't know how they have any patients!! Multiple people told me the same thing but I tried myself... same experience Don't waste your time

I selected Ohio Orthopaedic Center, specifically Dr. Mark D'Onofrio at the high recommendation of…read moremy family doctor. I had been receiving less than satisfactory treatment with physicians in Columbus (no name-dropping here) and needed someone who could meet my needs and be straight-forward with me. After meeting Dr. D'Onofrio, he took one look at my medical history and recent tests and simply asked, "When do you want to get this done?" That was it. No more cortisone shots or minor surgeries. He told me that my knee was beyond preventive treatment and needed replacement. True, one would think that a salesman's only interest is "selling the car", but after breaking down everything that was wrong with my knee, he convinced me that I was prolonging the inevitable with all of these procedures. The surgery went extremely well, as well as the follow-up with his PA, Kevin, who is truly awesome. The care I received during my recovery made my trip to wellness a short and efficient one. I loved their treatment so much that I chose them for my other knee replacement surgery 3 years later, which went just as well. So I'm going to name these two (the center AND the ortho) specifically in my recommendations if you need knee or hip replacement surgery. You can't go wrong.

Don't go here if you want to be in pain for years to come. Dr. D'Onofrio has done two knee…read morereplacements & you're still in pain?? Instead of finding out the issue, he sends you to Pain Management to get rid of you because he thinks everyone in pain is an addict and lying about the pain! Read the reviews people, they are correct when they state this place is truly only about money!! They do not care about the patient/person, only what that patient/person can give them (money). Most likely going to have to have a hip replacement because the knee issue has clearly ruined my hips! I will not being going through them! And Good luck with someone actually calling you back with this place! There is no compassion with this place!

I was referred to this doctor via my functional medicine doctor. If I could give this review Zero…read morestars I would. The website states that they are taking new patients. It states on the website that before you can book an appointment you must: 1. Make an online patient portal account 2. gather all of your bloodwork etc. 3. fill out all of the new patient paperwork and questionnaires. 4. make a list of your supplements /medication I did all of this and left 4 messages over an 8 day period. No return call. The link on the website does not let you actually request an appointment. The office does not have a listed email. Someone finally answers the phone to rudely tell me they are no longer taking new patients. What a total waste of my time. She said I could call back in January of 2025 and see if they can take new patients then. But she certainly can't book me for January. What! I told her they have wasted my time filling out all of this paperwork, gathering my data, and I now have an account on their online patient portal. The front desk person was pretty dismissive. At the very least they need to update their website to not waste any else's time. since I can't send an email, and they don't seem to care - I am leaving my review right here.

I have been a patient of Dr. Kurpita's since before the pandemic. I have had in-office blood…read moredraws, seen the nurse practitioner and have had contact with MA's, billing, scheduling staff over the years - they all have been and continue to be nothing short of amazing. I called to reschedule an already scheduled appointment because I had tested positive for COVID - and just by the sound of my voice, the staff member (Mila) made sure I saw someone right away because of how concerned she was just by how I sounded over the phone! I had a televisit with the nurse practitioner within maybe 20 minutes of that initial call. They are on top of things for sure and I couldn't be more happy with any of the team or care that I get from this practice. This is an integrative medicine practice - so that means they are not a pill pusher, let's just cover symptoms with a Band-Aid type of care. They treat the whole person and, yes, that is with vitamins, supplements and, if/when needed, medical prescriptions. If you just want a pill to mask your ailments, stick with western medicine and trust your insurance company to decide what care is needed. I'm glad to be with a practice that doesn't go for a pill as the first line of treatment. Am I disappointed that they don't accept my insurance carrier any longer, of course - but insurance companies are a pain (and if you've worked for one, like I have) you know that many claims get denied for care that is needed or you have to jump so many hoops in order to "prove" you need certain treatments. I'd rather trust my doctor and her team and gladly self pay to ensure I get the right treatment when and how I need it. You can always use an HSA or just budget for appointments. There are times when I call the office and I go to voicemail, but I've always gotten a return call so it's a small price to pay to know I'll be properly taken care of. We are still in a pandemic and healthcare workers are overwhelmed right now in all settings. A little patience and understanding during these trying times goes a long way. I will also add that a few years ago is when my husband and I switched to this practice and he was having a few issues with leg pains and could barely walk in the evenings after working all day. Our niece, who was going to specialist after specialist, had a lot of the same issues and was already using a walker at 15. After reviewing his bloodwork, Dr. Kurpita was able to hone in on the issue, which ended up being genetic. Now my husband has fully recovered and is very active again and even cycles and mountain bikes again. We shared what we learned and my niece got tested and had the same gene - well, she had a full recovery following the same treatment! No more walker for her!! So nobody will ever be able to tell me that having the right vitamins or supplements doesn't work or is ineffective treatment, especially after seeing the changes in my husband and niece - you have to allow them enough time to work. I highly recommend this practice.

Went to cafe they advertised..I will be back to that place..Dr. Anand is a good Dr and has helped…read moreme tolerate my pain.

2 years in a row now the administration offices dropped the ball and doing what they are supposed…read moreto do get my back injections approved. Last year they got pushed a month before I could get them, which I had to schedule 3 months out. This time I tried to follow up knowing they don't do what they are supposed to. It was denied because they didn't put the necessary information in the notes. Called to ask about it when I recieved the denial letter. Was told I would get a call back. Had to send a message through my chart to get a nurse that can answer my questions to respond on my chart. Was told an appeal was being filed. Called my insurance the next week to follow up on the appeal. Turns out they never filed it. Had to message on mychart again to get anyone to respond. Got a call back from the case manager telling me it is out of compliance for filing an appeal and they waited too long to do it. She has to call the insurance to see how to handle it at this point. Tried to follow up on it. The nurse transfered me to billing mid sentence while talking to her. Started to tell the person at billing what was going on and she hung up on me. Needless to say, I'm finding a new office. Also, Dr Anand barely spends 5 minutes in the room with you. When you go to try to ask a question he is already half way out the door.​

best service ever! The staff was so nice and I felt like the Dr really listened to what I saidread more

My husband went in to get a steroid shot for his severe, itching, burning, painful skin from a…read morelongstanding allergic reaction to his skin. He has been to the same clinic and have gotten the steroid shot before. He was greeted rudely by the physician's assistant named Rebecca Meyers. She asked him what was he there for and told her that he needed the shot. She stated that they don't have the shot, even though he has gotten it there before and said that she was not going to go back and forth with him regarding that matter. She then said that she had a long day and didn't have time for it. She kept cutting him off during their conversation as well. He left empty handed with no report of his visit. I will not recommend anyone to go this urgent care!!!!