About eight months ago I had a new comp roof installed on my home along with a new 3 ton HVAC unit installed on the roof to replace an older one. And now I am getting big cracks in the sheet rock ceiling of the master bedroom about where the new HVAC unit sits. I had the man that owns the HVAC company come out and go up in the attic and see if he could see what the problem is. He said that he didn't see what was causing the cracks and that the install of the unit was right. Then I had a contractor come out and look in the attic and he said that the HVAC unit was sitting on three trusses and that all of them are bowed and this is what is causing the sheet rock to crack, He said that the unit should of been supported at the three trusses. The new HVAC unit weighs 481 Lb.the old unit was a two ton and built in the mid 70's so I am thinking it was much lighter.The HVAC contractor called me yesterday after I sent him an Email and told him what my contractor said about the installation, He said that he is going to have a contractor that he knows come out and look at the unit, And if it is a bad installation he will fix the problem and make everything right. Anybody else ever have this problem.? PS the HVAC contractor I use is one of the best in this town. Adam and the owner of Wake Construction showed up to see if they could find out what is causing the sheet rock to crack in the master bedroom, They went up in the antic and where there for about 30 minutes, when they came down the owner of Wake Construction said that he was stumped and that the A/C unit was installed properly and then they started looking at the house foundation thinking that it could be the problem, Me I just think that they where trying to lead me away from the A/C unit being the problem. It's funny this problem started after they installed the unit. Because Adam and the owner of Wake Constructions are friends it's a little hard for me to take there word for it. They said that they where going to run this problem by an Structural Engineer that Wake Construction uses on there homes. We are waiting to see just what he has to say. I have since had three contractors out to check the installation of the HVAC unit and all three said that it wasn't installed right and that they should of framed the new unit at the roof line and that they should of supported the three trusses that the unit sets on and I wouldn't of had this problem, Then I decided to check with the City inspectors and see if I could get a copy of the Inspectors report for the installation of my HVAC unit, The lady on the other end of the phone said that they didn't get a permit and wanted to know if I wanted it inspected, I told her yes to send out an inspector, A few days later the inspector showed up and he also said that the unit wasn't installed right and that the return for the unit was also to small not letting my unit to run as efficient as it should. So now the ball is back in Holl's court. I haven't called him yet I am waiting till after the holidays. I called Adam Holl's office and left a message for him to call me about this problem, He never called me back, I called again left a message and he never called again, I sent him an E-mail and he never responded to it , So I sent him another E-mail and told him that he had until January 15, 2014 to let me know just what he was going to do and that if I didn't hear from him by then I would move forward getting this thing repaired and paying out of my own pocket and then taking them to court to get my money back with interest, I am also getting in touch with the CA. State Contractors Licence board an filing a complaint with them. read more

I would like to thank Antonio Soto from Bob Holl Heating & Air, for coming out this morning to fix our AC unit. Our AC unit went out last Saturday after detecting a burning odor coming from the vents. Soon after our Unit did not produce any air. This couldn't have happen at a worse time considering the week of record breaking heat on top of being a holiday 3 day weekend. We immediately called our home warranty company to get this handled. They were not able to send a provider out until Tuesday. The provider showed up, got on the roof top, looked the unit over, and stated, "I don't service these units, parts are to hard to get, you have to go all the to San Jose to get replacement parts" The unit was an American Standard made by Trane according to the Technician. This forced me to call my home warranty company back to obtain a new provider. 1 hour wait time to speak with someone. Was told we will get this dispatched right away. 4 hours later no word so another 1 hour wait call back. Finally received the name of new provider. Called left message. Wednesday morning still no word, I called provider. Provider is closed due to Covid won't be doing any service for a week. Called back home warranty, another 1 hour wait time. need another provider. Was given the name of a third provider, call them and was told Tuesday at the earliest to come out and see the problem. Called warranty back another 1 hour wait time. explained I can't wait until next Tuesday. Went a couple of rounds with them until they finally authorized me to find a provider out of contract to service my unit. I did some research and was provided with some recommendations. Finally I was given a five star rating from a friend who recommended Holl Sheet Metal Heating & Air. I called them Wednesday evening and explained my situation. They immediately put me on schedule as soon as they could, Friday between 5 to 7 am. The technician arrived promptly at 5:30 am and by 7 am my ac was blowing cold air, cleaned, and filled with Freon. The technician was able to determine the problem within minutes and in no time had the Unit up and running in no time. It makes a difference when you get a company that actually knows what they are doing to show up to your home. Words can not express the appreciation my wife and I have for your company and Antonio. You guys are Superhero's in my book. Thank you so much. read more

I used this company a few years ago and they replaced my ancient AC unit at a fantastic price (the best around, I know, I called). My unit has been working great ever since. I recently used them this week for some routine maintenance needs. I was the first call of the day and their tech was 15 minutes early. Unknown to me at the time, I dropped $5 from my purse when I walked up to my driveway to unlock the door. The tech saw me drop the money, picked it up and brought it to me. He could have kept it and I would have never known. However, he was very honest and that is the type of person I want to let into my home. Anyways, he did great work, explained everything, and answered all of my questions. I asked him if he could show me how to change the filter and he did so no problem. I wanted to write this review because people are always quick to say something negative, but when they are happy they rarely go out of their way to write a positive review. I always make it a point to write something nice if the business or person earned it. read more

I am renovating a house and had an air conditioning unit on the second story roof that had not been used in over 30 years. I called Holl and their technician, Jose Rodriguez, was sent to the home for evaluation . This gentleman was very professional! He endured wasp nests, ancient air conditioning parts and a customer (me) that asked a million questions. Jose not only got the unit running, he returned the next day with a new thermostat for the unit! I am extremely pleased with the patience, professionalism and level of expertise of the Holl staff, and I highly recommend them for air conditioning troubleshooting and repair! Thank you again, Jose....you're awesome! read more

Great service. I called Monday morning and they were able to send a technician out the same day. I moved into a new house and the heater did not work. It ended up being a crossed wire on my thermostat. The technician, Craig, was very polite and professional, he had the problem fixed in no time. Craig signed me up for the Gold plan which includes servicing my HVAC system twice a year, spring and fall. This was my first experience with Holl sheet metal and it was a pleasant one, I would recommend if you're in need of HVAC work. read more

Our HVAC unit stopped cooling our home on Sunday and our home quickly became uncomfortable. Knowing hotter days were on the way, we called Holl Sheet metal (our families' go-to company because they are exactly what everyone wants! ) As promised, a very nice technician named Craig Capello came to our door wearing the appropriate mask (Covid19 required) and set about diagnosing our trouble. He even came back later to make sure nothing had changed! As always, we are so happy with Holl Sheet Metal, and with Mr. Capello! Thank you! read more

Holl Sheet Metal installed our coil and condenser two weeks ago. I appreciate how responsive all staff members were to my inquires, the thoroughness of the inspection of our old system and the fast quote for the new system and the scheduling of the install. The two installers were courteous, wore mask, ensured all areas they were working in was protected. Our system is working great. Holl has performed our summer and winter maintenance on our systems for a number of years. I would highly recommend them. read more

Started with a phone call to Nicole who gave me straight answers and prices on what my specific needs were. Very easy to speak with and very professional in scheduling my service call. Ended with a service technician name Craig. So friendly and knowledgeable and down to earth. He knew his stuff......plain and simple. I could not be happier with Bob Holl Sheet Metal Inc. and would not hesitate to recommend them to anyone needing an honest HVAC company. Thank you all, J Adams read more

I have had nothing but top notch service from Holl Sheet Metal. Craig Capello Jr. was my service tech for my annual maintenance and everything about my experience with his work was top notch and professional. I would highly recommend this local company to anyone looking for HVAC support and service. I was so impressed I signed up for their annual maintenance again for the following year on the spot! Thank you Holl Sheet Metal! read more

Jose Rodriguez came to our recording studio to check out the A/C unit. He changed out the filter and told us the compressor needs to be replaced. Even though he wasn't able to fix the unit today (because the part needs to be ordered), Jose was very professional and helpful. He gave me instructions on what to do next. I've always called Holl for A/C problems and they've always taken care of it. read more

I called for a maintenance check and received an appointment within days. My technician, Eber Trejo, was great. He was on time and efficient. He found a part, which was under warranty, not working properly. Ordered the part, which took longer than expected, came back and replaced it very quickly. My air conditioner, that I bought from Holl sheet metal, is ready for a Merced summer. read more

They showed up on time and provided us a quote for a attic fan. While the tech, Jose Rodriguez, was in the attic he noted the smell of gas and found a leak. He promptly replaced the failed part in our new construction heating unit. Who knows what could have happened, especially this winter with the use of the unit for the first time. Thank you Holl Sheet Metal! read more

My elderly parents AC went out. They came out the next day, got it working until the part came in, and we're able to fix it within the timeline they gave us. I felt that they were kind, very fair, and did an excellent job taking care of my parents AC problem. I would highly recommend Holl Sheet Metal! read more

Just had my air conditioner serviced by CraigCapello, the annual check up. Polite, knowledgeable and professional. More importantly my dog liked him. Good company that I have dealt with for a number of years and I would recommend them. Receptionist has a good sense of humor. read more

I have been using Holl Sheetmetal since we built our home in the 70s. They have always been professional and I can rely on them to keep my equipment in good shape. I currently have them check my HVAC twice a year and have never had a problem. read more

My Mom has been doing business with them since the business began. They ALWAYS respond quickly and are definitely an honest business. We have never had any problems after they service the air conditioner or heater. I highly recommend them. read more

We have been using Holl Sheet Metal for our heating and cooling units' service for years. They are reliable, trustworthy and affordable. We use their Fall and Spring Maintenance program and our units are running smoothly. Ask for Josh! read more

These guys are great. They came out on their schuduled time and did an amazing job with repairing my unit. Will definitely be using them for scheduled maintenance in the future and referring friends and family. Keep up the good work! read more

As a property manager I know good service companies when I see them. Holl Sheet Metal is one of the best we have encountered. George E. Harper Madera Management Company, Inc. read more