1. Holistic Veterinary Practice

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North Canton, OH

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Holistic Veterinary Practice

5.0 (1 review)
Closed • Closed

Services - Holistic Veterinary Practice

Microchipping

Pet physical or wellness exam

Pet vaccinations

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4 years ago

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Animal Care Clinic - Another picture of Cookie these pj's are the  best for being spades on females not sure about males

Animal Care Clinic

(21 reviews)

Very caring and knowledgeable. Responsive. Good hours. I had…read moreto have my 21 year old cat put to sleep. Staff was so kind. They even sent me a sympathy card signed by each member of the staff

Do not trust Susan Kaiser. We brought our dog who comes here specifically in to have his teeth…read morelooked at for a cleaning, approx 1 year ago and I asked to have his teeth cleaned. Dr Kaiser assured me his teeth were not even a "grade 1" yet, which means they would not clean them because they aren't dirty... I knew this didn't sound right, but unfortunately I decided to trust our vet, Susan Kaiser. After coming back less than 1 year later, AGAIN asking to have his teeth cleaned, they finally said they would clean them. Coming to find out he now needs 11 teeth pulled. After being told my previous visit was a "general exam" and they don't "look at the teeth too good" I instantly corrected them and showed them my appointment BOTH times were specifically to address the teeth, he was there for nothing else. They apologized, said it will be "told to upper management" or whatever that means? It's a small vet that works out of a converted residential house so I don't really know what upper management they have? This is obviously either gross negligence, or a money grab. I don't know which one is worse. I don't care about the money, I only care that now my dog has to have multiple teeth removed even after I've tried my hardest to clean them myself, and take him to the vet for cleanings (which they highly recommend on posters all over their office, unless you actually ask for it). Dr. Kaiser, what an embarrassment you are. You looked into my dogs mouth and I asked you repeatedly to clean them and you told me he was fine, don't worry about it. Then I come back less than a year later with another doctor, who told me he now needs 11 extractions after a cleaning. Do not bring your animals here. I can only imagine how much worse this negligence could have been if it was for a more serious issue. EDIT: to the owners responde: none of that is true. I asked to have the exam you referenced, and actually the second time I came back I demanded it, instead of listening to your dishonest vet, Dr. Susan Kaiser. The second vet I saw was in shock when I told her Dr. Kaiser didn't elect to do any follow up with the teeth from just an awake exam, after she did an awake exam herself. Just from your response alone it seems you're very well aware of this issue and seems like a practice you aim towards to push surgeries. Disappointing.

Holistic Veterinary Practice - petstore - Updated October 2026

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