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Winter Village

3.0 (2 reviews)
Closed • 7:30 am - 7:30 pm

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10 months ago

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Discovery Management

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4 years ago

Worst place to put a loved one. Staff is rude and careless. They wont respond to resident needs.

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Holiday R.

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MediLodge of Frankenmuth

MediLodge of Frankenmuth

1.8(5 reviews)
0.5 mi

AVOID AT ALL COSTS!! This place gives prison a good name! Where to start? No patient intake…read moreevaluation after over 24 hours of transfer, CNA and Director had not reviewed hospital discharge instructions or act in over 96 hours and still hadn't after complaining. Patient still in hospital gown and not washed or cared for in 36 hours after arrival, despite having personal clothing and supplies, which were still in a bag tossed on the floor. Room and bed infested with bugs resulting in bites on patient, with no care provided to patient. Their solution was to move to a different room, but was not going to inform or move room-mate. Over 30 min. wait for call light response to use the bathroom, which resulted in self-care resulting in a fall, at which time the CNA told the patient to get up on his own, and failed to report. When director was questioned about the level of care we were suggested to just have the patient moved to a different facility. Call light buttons taped together or out of reach of patient. Extremely unhappy staff and was disclosed to us directly by them. Multiple regulatory violations observed which should be criminal. For the amount of money they receive from Medicare and the level of care provided, the lack of attention and care not provided should be criminal.

This place is a joke. Took three days and 4 phone calls to hook up a heart monitor. Every time I…read morecalled nobody had a clue what was going on. They failed to give us the patients medication but just tell me we gave it to you sorry I was standing there no you didn't. I wouldn't even send somebody I hated there. If your looking for the ghetto of Frankenmuth this is the place to start

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MediLodge of Frankenmuth
MediLodge of Frankenmuth
MediLodge of Frankenmuth

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Winter Village - retirement_homes - Updated May 2026

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