First it is no longer Good Samaritan. ENVIVE purchased Good Sam's and the place is steadily going…read moredown hill. The rooms do not get cleaned patients don't receive proper hygiene care, ENVIVE a is a dump when compared to Good Samaritan

I don't know much about other Nursing Homes, but thank you for being so nice to my grandfather (so…read morefar). The nurses always came in with a smile on their faces.

Walnut creek has been Heaven sent. After touring several places this place is who we trusted the…read morecare of our Mother. My siblings and I came unannounced to one facility where we met by the smell of urine and patients with no interaction. Walnut creek interacts with residents with activities.I can't say enough nice things about the care she has received. It was one of the hardest decisions we've ever made, I only wish we had made it sooner.

The CNAs are not trustworthy and can be downright hateful. They mistreated my dad, hurt him, spoke…read moreto him poorly, and generally we're not good caregivers. They also misplaced my dad's $3000 hearing aid and have informed me that they will not make it right. They do not care about their residents or their families.

I have been waiting 1 hour and 12 minutes for a pain pill. None in sight. They wonder why I am…read moreleaving. Therapy is great but not the nursing or dietary staff.

Completely short-staffed with people who actually CARE for the residents. There are a few WONDERFUL…read morepeople who really go above and beyond, but they are not rewarded for their service and soon leave. When I come to visit, my shoes stick to the floor, my family member is soaking wet and/or poopy, food laying on the floor, just awful. Director of Nursing does not return calls when staff contact him/her about issues. Medications not given at all or not given on time. I know nursing homes are not for the faint of heart, but this place is really the stuff of nightmares. We only have him/her here because of location. She/he was admitted to a MUCH BETTER place, but the travel to visit would have been too much. Feds, take a look at this place!

The care and service here is terrible. It is not very clean and sanitary. The odor is awful…read more Your loved ones are not being taken care of! For a monthly cost of $14,000.00, there is surely a better place in Evansville, In!

the facilities, nursing, staff and activities are great. physical and occupational therapy are…read moretruly awesome. the beauty shop is wonderful. unfortunately, the dietary department is worse than awful. i rarely get what i ordered on first pass. fresh fruit is said to be "always available upon request"- sorry i do not consider canned fruit as fresh fruit. meals are distributed in pieces. not uncommon to hear "they did not send your tea - they have to make it & will bring it up later, no fresh fruit today, but here is a bowl of (what looked to possibly be) mandarin oranges (or something else). or, once you get ready to eat your salad, you notice there isn't any salad dressing that was ordered. they misplace your meal order form and just send up anything to your room for you to eat. this may seem petty to some; however, meals are an important part of my day & i would like to not have to be hassled at every meal course in the day. it is sad that this department provides such terrible service and there doesn't appear to be any effort to correct the short-coming(s) of the dietary department. i was told by a staff member "this is an on-going issue day in & day out with dietary" i hope this will cause someone to take a look at the lack of quality of service demonstrated by this department. you have too many employees who care about the services provided by river pointe to allow this department to operate in this manner.

The amount of negligence at this facility is astonishing. They only have 2 nurses per shift on…read morestaff to take care of 44 residents. My father was a resident there and fell countless times and was injured in their care. They only bathe residents once a week. I don't recommend this facility to anyone looking for help and care for their loved ones. The nurses are lazy and the sales staff will tell you anything just so they can get your loved one moved in and get your money. The amount they charge families per month is downright criminal. My father was there during COVID-19 so we weren't allowed in his room or in the facility so they got away with a lot of things simply because families of residents couldn't see the conditions and negligence they're living in. If you love the person you're looking for additional care for DO NOT MOVE THEM INTO THIS FACILITY!!!

From the owner: Bell Oaks Place is a smaller Assisted Living community that fosters a sense of family among…read moreresidents. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care.

Visiting Angels took almost a year to arrange a caregiver, then a couple months later they informed…read moreme that they would no longer provide a caregiver unless I agreed to have the service for at least 15 hours or more a week. They notified me by mail saying my service would end in 30 days, but then quit sending my caregiver after two weeks. They are ONLY interested in making more money, and do not care one bit about their clients. They are liars, and NOT dedicated to their clients, as they claim. Their services are unreliable and just mediocre when finally provided with caregivers who are not dependable.

From the owner: Americas Choice in Senior Homecare…read more Visiting Angels is a national, private duty network of home care agencies. We are proud to be the nations leading provider of non-medical senior home care services. Our Angels provide in-home care, elder care, respite care, senior personal care, elderly care and companion care services. With our senior home care services, elderly adults can continue to live independently in their own homes.The directors and franchisees of Visiting Angels have always held the philosophy that they are in business to provide the best care possible to seniors as well as others who need in home care while giving total respect to the care giving staff. Our network of franchised Visiting Angels home care agencies provide the very best support so that elderly clients receive top quality care wherever the need exists. That is why Visiting Angels is Americas Choice In Homecare.