I was on a road trip from Western Washington to South Dakota and back during October 2020. I drove…read morethrough Washington, Idaho, Montana, Wyoming, and finally into South Dakota. This was in the midst of the COVID-19 pandemic with as yet no available vaccines. Yet this was the only gas station that I remember in which all of the employees were "masked up." I'm speaking only for "Holiday Stationstore #470" at 1212 Mullowney Lane in Billings MT. I cannot speak for the rest of the stores in this chain. I was impressed that this gas station/convenience store seemed to go against the red state red tide anti-masking culture. And of course I always wore a mask when out in public in October 2020. Also, the price for regular gas was only $2.189 per gallon on October 2, 2020. No such luck with that low of a gas price in Washington! Yes, I know. I am sometimes slow at getting around to doing my Yelp reviews.

If I could rate this place is zero Stars I definitely would the gentleman working this morning was…read morecompletely rude and vulgar to me as I was trying to purchase a couple of things to get my day going and then the energy drink and a pack of smokes and this guy decided that he was going to be completely vulcer to me and I said wow you're an a****** as I was walking out the door under my breath I know that wasn't a fair thing to say but he was and he then yelled once you f****** come say that to my face so I did I went up to his face and said he's an a****** fight with me that is great customer service thank you very much for your terrible service okay so he was very impatient and rushy with everyone that goes through the line I think it's time to replace Mr Christopher as he does not enjoy his job clearly

I've been stopping in at the Town Pump on King Avenue West and 32nd St. for quite some time as it…read moreis so close to my work. Literally just around the corner. I am definitely a morning person and enjoy people, and my sarcasm is set on "go" especially early in the morning. This morning as I was getting a coffee, Christopher popped over to do a little cleaning at the machine next to me and I say, "Making messes this morning?" Sarcastically of course and with a smile mind you. Christopher apparently did like the comment at all stopped wiping up the mess looks at me and says, "Excuse me!!" and had more to say, as if I was listening at that point after he handed me back such rudeness!! He obviously isn't cut out for any type of customer relations as he definitely is NOT a people person! I'll be stopping down the street from now on.

Coming here to get an oil change and a car wash on my vehichle just seem less like a chore to do…read more You can actually relax, have a cup of coffee and a bag of popcorn while waiting. They have a t.v. In here as well. It's is very comfortable and very clean. I actually look forward to getting the Oil changed ! Keep up the great work you guys!

Bathroom, second coffee and all good. It's a pretty regular gas station…read more Coffee was good and they have all the fixings. Hooray for "ground to order" coffee that tastes fresh! [Review 20808 overall - 71 in Montana - 1792 of 2023.]

Every time I go to a Circle K station, the employees are all grumpy and really rather rude. Stopped…read moreat this one this morning, just to cash in a lotto ticket, and get another for the same amount. The clerk, who will remain nameless, grudgingly paid out my winning ticket, and said something like, "Reprint this?" after I placed the play slip on the counter and said something like, "I want to just play these numbers, reprint it or whatever". As I was leaving, he says, "Whatever". Struck me as just, rude and dismissive. Actually, every time I've gone to any Circle K location, most of the employees seem grumpy, and disinterested. Maybe the recent corporate shakeup wrecked their benefits, or pay scale? Or whatever?? Not my problem, nor is it any customer's problem. I'll just go to any of the other gas stations in town from now on.

Blew off the hood decal, on a brand new (1000 miles) pickup, with their pre-wash pressure sprayer!…read moreThey said maybe they had to wash the bugs off - in JANUARY?! (Had to let a cuss word fly after that). Their remedy - this is covered by your warranty - but the dealership does not cover damage caused by personnel at a car wash! Particularly when the automatic car wash was not at fault, it was 100% the pre-wash sprayer guy who lifted the decal. Their staff need better training, you cannot put a pressure washer 2 inches away from a car! Not brilliant service at all. :(((

if I could leave a negative 5 I would. I know your employees probably don't have classes in…read morecustomer service, but common sense goes a long way to know that keeping customer happy keeps a business in business. On 4/7 I paid 33.66 for the nicest car wash with the tire shine. I made it through my vacuuming and drying and noticed no tire shine. I had an appointment across town I needed to get to, so thought "the management should honor this next time if I told them. " On 4/27 at 4:30 I came for another car Wash and told the "manager" what had happened. He explained they had problems with the tire shine and asked, "do you want tire shine" and I said yes if you don't charge me this time. I looked at the receipt and he had charged me the $2 for the tire shine. I told him I thought you were going to comp the tire shine- and he said " no- I should have dealt with it when I had the problem. " I asked to speak to the manager/ he said he was the manager. he wouldn't budge on the $2. I told him that he could refund my wash as I would not come back, nor would my husband, mother and anyone else if your customer service is that poor. Really?? losing customers over $2. glad there are now lots of other choices in Billings for car washes.

The manager, Krystal, was one of thee most friendliest and helpful person we have encountered at…read moreany place of business we have been to in a very long time. She better get an immediate and substantial raise!

I had high hopes as I used to stop there for Chester's Chicken before they went bigger. Now I…read moreissue a word of warning...keep an eye on the person behind the food counter. They don't listen very well. Ordered 8pc chicken and they gave me 8 chicken strips instead. Btw I'd give their gizzards a 6/10.

Everything here is a little higher than elsewhere.... including fuel…read more That being said, it's the closest thing to the I90 446 exit for those who don't care about 10 cents per gallon more. A wide variety of grocery items jammed in this smallish store. They sell Lottery tickets also.

Heeeey, we found an operational touchless car wash! You better believe we used it. (Winter…read morestruggles) $10 for the cheapest & $13 for the top tier, we went "all out" &, within minutes, we could see out our windshield and the truck was back to its normal color- just like magic. On to Red Lodge!

There are a lot of snack and food options, a donut case, a grab and go with sandwiches and juices,…read moreseveral coffee machines. Lots of car stuff, lottery tickets, all the beverage options. They had mostly what I needed with a few gaps. The card reader didn't work outside and we had to pay inside, there was only one window squeegee for all the pumps, and there was no half and half at the coffee station, it was a dirty and had spills everywhere. Easy fixes in my opinion :) The service is friendly enough, they're responsive when asked.

I went in for a coffee and a newspaper this morning, then stood in line behind two other gentlemen…read morethat were ready to check out while we waited for the two clerks to get done visiting and ring us out. I let them know. I didn't appreciate the unfriendly customer service and it was explained to me that I didn't need to visit their store anymore as I was leaving. At this time, I'm not motivated to go back. This is the first time I've ever seen that Clerk in there.

Holiday gas stations are all money hungry rude establishments. I get gas there sure sometimes but…read moretwice now I just needed ice, ice that anywhere else would be free. Well they want .50 just for ice. Most of their people are absolutely rude to everyone. Zip trip doesn't charge foe ice and they ALWAYS have smiles on their faces. I'm boycotting holiday gas stations and I have a lot of friends.