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    Holiday

    4.5 (2 reviews)

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    Nelson Auto World

    Nelson Auto World

    (32 reviews)

    Northeast

    I brought my vehicle in to have service. A new transmission new front end and suspension. I was…read moreadvised and told that I needed to pay up front. And this was a judgment call. Because there are family owned businesses, and they were judging me. I am a mixed-race American. Who has been judged many times but to be judged by a local service provider. Who was going to be working on my vehicle is an outrage. The service center states that they will charge you half up front for any service that is to be done so that they can purchase the parts ahead of time. Allowing anything different would mean that the judgment they made against me was purely race-related and not a business decision. I recommend you try another service station

    Had two tires replaced here - they did not move the tire pressure sensors back into the correct…read morewheels after insisting they rotate the front tires to the back, so now my car registers the front wheels as the back and vice versa. They also said they had to replace the tie rods which was supposed to fix a squeaking when turning which never went away so I am not convinced they even did anything. Due to the tie rods being replaced I had to pay for an alignment, which is normal. Lo and behold, a few months later my car is vibrating on the freeway and I have to pay for another balancing and alignment elsewhere. On top of it all, I am not one to be mad about quick service even at the expense of friendly customer service. However, they were straight up rude. They said I had to get xyz replaced, and when I said I had to think about it, they asked, "Why?". Why do you think? I am a college student, I don't have several thousand dollars to shell out on command for repairs, give me a second to think.

    Holiday - servicestations - Updated May 2026

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