What could be a 4-star experience is sadly two. The hotel is located in a business district which is in the midst of rejuvenation. As such there are a lot of derelict buildings and businesses nearby. Nothing the hotel can do about, but does make it seem off-putting and sketchy when you first show up. It is conveniently located close to the Centro Direzionale Metro stop, which makes getting around easy. And a 20 minute walk to the front of the Centrale train station. There is a bar and restaurant on site, serving a good buffet breakfast and a wide selection of meals in the evening. Staff are very friendly, speak multiple languages and the food is good value for money. I was particularly impressed with the pizzas. Where the hotel experience falls down though is the rooms. They are in the process on renovating, but it is apparent that little forethought was given to the practicality of the renovated room. We had booked a suite that had a king size bed for my wife and I and what was supposed to be an additional room with a sofa bed for our daughter. The old rooms had this, but the new layout is open. Good for light, not good for privacy. Instead the beds are separated by some vertical metal bars with a TV hung and a small wooden shelf. There is also a TV in the area where the sofa bed is. This becomes problematic if someone wants to watch TV. When you use the remote on one TV, it affects the other, unless you stand within an inch of the TV receiver. Turning on one TV also turns on the other. Changing, volume, channels etc also does the same. Then there's the bathroom. Before there was separate room with a shower/tub, toilet and bidet, with a sink open to the room. Now the shower has been moved to the open area, and two sinks are on the vanity. So anybody using the shower does not have any privacy to those lying in the bed. Something our teenage daughter did not appreciate, and had to schedule when she could shower whilst we would have to wait outside the room. The two sinks are impractical as they leave very, very little room for any personal items, such as toothbrush, deodorant, make up kit etc. Again, looks nice, but is not practical for a guest to use. read more

Sigh where do I begin, we arrived a bit early (2 pm) and were told to come back at 3 pm to check in. Ok, no worries I needed to grab some items since I was going to be staying there for over a week, came back at approximately 315pm and the room still wasn't available then told to come back around 4 pm. Mind you I had been flying for 19 hours so I am jet lagged and feeling a bit sticky from all that flying. Finally, the room was ready around 5 pm the front desk staff was nice and the valet gentlemen were cool, when you park you have to be specific if you are going to lock in for the evening or if you are going to come back out within the hour because if you aren't they will put your vehicle in a garage up the street. The bar and food inside the hotel are decent and the bartenders have heavy hands no problem here with that, there is also a restaurant right outside of the pretty good hotel. Once I finally got to the room my a/c didn't work and it took them three days to fix it, however, the bed was comfortable, and the housekeeping staff was friendly, if you don't speak Italian google translate is your friend. read more

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Grim. Small room, rough neighborhood. Claims to be near airport but is not even close. No shuttle service.

The hotel was located in a decent location and fairly priced. Not too far from the port or the airport. Some rooms were updated and others weren't, so depends on what floor/room you get. The cons are the cost of getting to the airport and the port, both are equally pricey even though the distance isn't much from the hotel. read more

The hotel is nice inside with a good restaurant and bar. One exception is the bathroom. Both my bathroom and my colleagues bathroom smelled like sewers, and my sink has an extremely slow drain. Another issue was asking the hotel staff to stay out of my room with a tag on my door reinforcing that request. They violated my request, cleaned my room, and in doing so, reorganized items I had laid out the way I needed them. Outside is a totally different story. Picture the movie I Am Legend. This hotel is in an area that looked to be a once thriving city center, but has become a wasteland of graffiti, garbage, empty businesses, and lower areas that seem as if creatures would come out of after dark. If all you are here for is business and have no plans to see the local area, this is a decent hotel. If you are wanting to see the local area and experience the local fares, perhaps a different hotel would be a better choice. read more

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The bar in hotel is great, with Ciro making the perfect cocktails after a long day of traveling. Cheers!

Okay, this hotel was half decent, even though I spent quite a bit of time in the bar, namely because there was nothing else in walking distance to actually do. Okay, they did arrange a couple of tours, even though the tours were what you would consider sub par, but they were quite helpful, and even able to extend out stay here, due to issues with getting out hands on a hire car so that we could drive all over Italy (which in the end turned out to be a good thing that we didn't get one, though we eventually did a Southern Italy jaunt). read more

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Fair priced, not far from Centro Direzionale station, and offering a 24-hour fitness center there are certainly things to like about Holiday Inn Naples, but when nickle-and-dime charges start adding up the deal becomes less relevant. Comfy in its commercial way, staff here acts as though they are securing the border at check-in, and while I can appreciate safety precautions it seems a bit odd that with 2-persons staying in a room with two beds that "supplements" are charged. Obviously a "business" hotel. read more

Not bad, here for a one week Business trip. Coffee for breakfast is outstanding, rest of breakfast was traditional items. Rooms are decent and you're close to some shopping. Staff was very considerate and helpful. Airlines never got my luggage from LAX to Italy so had to buy some clothes/business attire and they were able to direct me to a place that had great styles. Coffee, get some and dunk those little danishes and eat it like cereal. That was my lessons learned from an Italian that I'd see every morning for breakfast....nothing else :) read more

Good price, good service. Staff was friendly and polite. Room was spacious for the money and very clean. Nice finish our European vacation. I encourage American tourists to visit. Area across the street looks a little sketchy but most likely it will be torn down and a new complex will go up. read more

Holiday Inn Naples - Hotels Near Me - Naples, NA

Pros: -It's 1 mile from the airport although and perfect if you have an early flight. Downside is that it still costs $20 euro to go 1 mile but since this seems to be a lot of airport-bound people, if you don't mind sharing a cab, you can do that. We did and it worked out fine -The restaurant is pretty big and the food was pretty good. Good alternative if it's late and you don't want to try and find something to eat. You can just go down to the lobby Cons: -Watch out for the shower head in the rest room because when you take a shower, it'll somehow end up flooding the majority of the bathroom floor if you don't notice it in time -It was a little odd that right after we checked in, we had "staff" come and switch out our ice buckets. It's just odd to have housekeeping (although it didn't look like house keeping) come in after the room was already ready to go. I would have been very uncomfortable if I had not been in my room and came back to find someone in our room. read more

An okay choice. My only reason for staying here is because I'm a card holder. Clean and comfy rooms. Hotel is on the edge of town and easy to drive to from the freeway. Parking in hotel garage is pretty much required as neighborhood has that post WWII look and any car parked on the street looks pretty banged up. Expensive by Naples standards. I would avoid paying for breakfast and instead drop into a nearby cafe for 1/4 the price. Reception was fine but I could tell dealing with stupid foreigners was taking its toll. I was told to give my car keys to the guy out front for valet parking. Went out front and there were three guys hanging out not looking like they belonged anywhere. Went back in and gave my keys to reception and asked them yo take care of it. The walk into town is not bad but if you are not used to dark deserted streets you may not feel comfortable. We found it most safe. I would use this hotel again due to its ease in driving to it. However there are much better values to be had elsewhere. read more

Hotel is nice inside. Parking garage is a nightmare, but staff is very friendly. The big advantage to this hotel is its proximity to the airport. Good at the note is NOT good, but staff at the bar there is very friendly. And makes it enjoyable. WiFi worked without any issue. the shower setup is bizarre, it is in the middle of the wall on the bottom which as other reviews have stated will flood your bathroom floor. read more

So the hotel is nice, BUT the location is TERRIBLE! First of all there is no where to eat within a mile from the hotel, and even the closest form of transportation is at least 20-30 minutes away, and thats walking distance. Getting to the airport is an adventure and the taxis are really expensive. There is trash everywhere on the streets including: clothes, dog poop, and food. The hotel is near an under path, and it is extremely unsafe at night, so if you are planning on staying here. I would only travel and explore during the day. The hotel staff is NOT friendly what so ever, and kind of racist. The restaurant has terrible food for expensive prices, but it is a ploy because they know you do not want to leave the hotel because of safety issues. My experience staying at this hotel and being in Naples was HORRIFIC and I will NEVER be traveling there or staying at this Holiday Inn EVER again! read more

I only stayed here one night. It has more amenities than other area hotels, but the staff is not friendly. They won't let you check in early. They won't hold your bags for you. The food at the restaurant is also not very good. There's supposed to be wifi but I couldn't get a signal. Unfortunately, on Sunday, nothing else is open nearby. I stayed here because it was closer to the airport but I wouldn't go out of my way to stay here. read more

Really, wtf? I chose this hotel because A) I'm a card-holder and I wanted more points, B) The website boasts a free airport shuttle service and I had an early flight so a hotel near the airport with a free lift looked ideal, C) when in areas where I need people to speak my language I go for international hotel chains. Check in: Though close to a train stop, the entrance isn't really visible from where you exit. Once inside you have to go down to piano -2 for reservations. Street level only has the bar and restaurant. .... We got in around 1730 and were getting hungry. The bar was the only thing open until 1930 because Italy is a frustrating, baffling land where no one is allowed to eat when they're hungry. We raided the drinks in the mini fridge while we waited. My cranky toddler fell asleep, and as the dinner hour opened up I pulled out the English room service menu. On the "menu bimbi" there is a selection called Penne Batman. I called to order and the woman who answered didn't speak English. "Room Serivce?" "jdjkldjldslhsghlsgh" "Inglese?" "sdfgdshls no inglese." "Penne Batman." "BATMAN?" "Si, Batman." "BATMAN?!" *click* ..................... The only thing I can think is it's like, Penne Peppa on the Italian menu? I called the front desk and they said yes, the kitchen staff speaks English, but try ordering at the bar instead. The bar said to call the kitchen and hung up. I did this a couple more times. My husband tried to clear it up and have the front desk clerk put in the order, but he told my husband to return to the room and call the front desk and he would put him through to the kitchen. He gave up. I was getting hangry. My child needed dinner, and after a long day of nothing going right the last thing I wanted to do was wake her up to go to the restaurant or further navigate Napoli's crowded, pick pocket ridden transportation system. A quick bite in the room was doable, or at least supposed to be. I took the menu down to the bar. "English?" "Yes, a little." (Fluent) "I want to order from this menu, can you please help me?" "No, this is for room service. Why don't you go to the restaurant?" He said while trying to walk away. "They won't help me. No one will help me. They won't speak in English, and the front desk said you could help and I'm really hungry and *female tears begin to well*..." "Okay, I will help." He finally said with a sigh, now at damn near 2100. He wrote everything down, took the menu away from me because I'm clearly a moron, and a half an hour later I ate the best fucking double veggie burger on earth and my poor child was finally fed. .... Night 2 we ate at the restaurant. If we were staying closer to downtown we wouldn't have. If you do the full buffet, it is 28 euro per person, but children are free. It's very meat and fish heavy dining but the fruit and salad and desserts were very nice. Just very pricey. They even make you sign a waiver saying yes you agree to be robbed for the full amount and have it charged to your room. .... The shuttle. Arrgh. I called in the evening before we left to see if I needed to reserve a spot when I heard the bad news. The shuttle leaves at 900, much later than when we had to leave, but they can call a cab. Fuck, no. Nononononono. Crap. Taking the train means going to Garabaldi, then walking into the madness of creative drivers and hoping against hope we get onto the bus for the airport and make our flight. So, we took the cab. 20 euros later... In all, never again. read more

I chose this hotel due to the reasonable price and proximity to and from the Naples airport. When we flew into Naples airport the holiday inn shuttle stop was easy to find. Luckily we were only 20 minutes early to a scheduled time or we would have had to wait over an hour. I suggest inquiring about the shuttle schedule ahead of time. The shuttle was only 10 minutes late and took less than 10 minutes to get to the holiday inn. In the morning we had an early flight and although the free shuttle doesn't run until later in the morning, the receptionist called us a cab which was there in moments. The cab to the airport was a flat rate of 20 euro. The hotel had good wifi and was clean. Option for a nice dinner in an outside terrace within the center of the building. The staff was both friendly and helpful. I would stay at this hotel again if I was in a similar situation. read more