We went for lunch to their restaurant on Christmas Day…read more The service was truly incredible. Our server (Alice?) was so warm and friendly while remaining 100% professional and responsive. It was the best service we received during our entire visit to Europe. Really made us think about the difference that one person can make to your entire experience of a place. The food was incredible. Everything was cooked to perfection and looked beautiful when it arrived at the table. Thank you to the entire team for helping us celebrate the holidays in style. You made it all very memorable.

Restaurant. Its…read moreanother of those grade 2 listed hotels, but this one has the benefit of the bars and restaurant open to non residents. The classic combination of warm colours and traditional Georgian features create an intimate, restful environment for a pre dinner drink in the library or other other equaly impressivly decorated rooms. The chef has created an extensive choice of exquisite dishes to be enjoyed in the restaurant which overlooks private gardens and woodland providing an elegant backdrop as you dine. They stock many wines from around the globe and the experienced staff can guide with the ideal bottle to accompany your meal. Although the quality and surroundings reflect in the price, it is well worth a visit for that special occasion.

This is one of those great small hotels everyone wants to discover. Its an 250 year old country…read morehouse which has been extended but still only includes 8 bedrooms so it has a friendly and intimate atmosphere. The rooms are comfortable, spotlessly clean and thoughtfully furnished and equipped. Free Wi-Fi is available throughout the hotel. The owners, Tim and Elizabeth, are very friendly and accommodating. Sherbourne House has a small restaurant and bar and the food is really very good although there are also several excellent restaurants within walking distance if you fancy a change. I can't recommend it highly enough, a real gem.

We spent four pleasant days at the Nelson Premiere Inn at Norwich…read more Chloe and Sylvia in reception were very helpful, Chloe organised the room overlooking the river for us after a little bit of juggling.... I would have preferred a stand alone shower rather than a shower in the bath as I have a bad back making access stressful and scary. although the water pressure was fantastic, best ever experienced! Amy in the restaurant and bar was great. Even though the restaurant was really busy, we were served really quickly she was also very helpful and friendly. Also, Gordon in the bar made an excellent Passion Martini cocktail. The breakfast was great, really good selection, we've never had crumpets for breakfast at a hotel before. Our evening meals were excellent, tasty and the plates were hot, so no food cooling rapidly... all good value for money. All in all a good experience, when staying in the UK, we will only use Premiere Inn In future.

I had a fantastic night's sleep when I stayed here. The bed was comfy, the room was clean, the…read morestaff were polite and helpful, and there was free parking at the public car park just 2 minutes' walk down Duke Street. You get what you pay for in most Premier Inns, but I'd definitely use this one again. Excellent value for money, and conveniently located for all the local restaurants and bars.

Great location with large lay area. Good Sunday roast. Heavy in well cooked vegitables. Possibly…read morethe best family bar/ restaurant in Overstrand. Lots of staff all very helpful.

I really like the collection of locally made gins. Food was delicious, especially the crab cakes…read more The place was busy, but we were able to eat at a table in the bar area.

Wonderful hotel, I stay every few years and I will keep coming back…read more The crown jewel of this hotel is the Wine Press restaurant which is fantastic. You get your breakfast here which is first rate and the restaurant in the evening serves incredible local, seasonal food. Location is perfect, you can see the cathedral from your window. Everything worth seeing in Norwich is very nearby. Rooms are fine, we only stayed in a basic room because it's all that was available over a busy Easter weekend but had zero complaints. Beds are comfy, rooms are clean, no crappy minibar which is a huge plus in my eyes.

We stayed at the Maids Head Hotel on a freezing cold snowy March day, and after parking in their…read morespacious free car park, we were pleased to find a warm welcome from the very helpful and professional receptionist. We had opted for their Historic Norwich package which for £150 per night had included free Thornton's chocolates and a bottle of prosecco on arrival in one of their feature rooms, two free passes to Norwich castle, a £25 allowance per person towards dinner in their beautiful WinePress@Wensum restaurant, and breakfast for two also in the WinePress@Wensum restaurant the next morning. Well I must say, even though I am a right mean bugger I thought the package was good value for such a nice room and such excellent food. Every part of the hotel oozed class, from its pleasant comfortable sitting areas, to its beautiful spacious restaurant, and I would go so far as to say it was the finest hotel I had stayed in for year. The location was excellent, just a stone's throw away from the Cathedral, and a five minute stroll from the city centre with its market and many shops. I honestly could not find a single fault with any aspect of our stay apart from, next time we stay with you, could you do something about cold wintery weather? Free Wi-Fi and parking, excellent staff, superior hotel and restaurant with exceptional food, means the Maids Head Hotel deserves your consideration next time you stay in Norwich. Highly recommended!

Holiday Inn, Ipswich road is almost Jekyll and Hyde in its service, in my experience. While the…read morehotel itself offers much of what you would expect from the Holiday Inn chain at a reasonable price, and the staff at reception are perfectly helpful and pleasant, the restaurant and breakfast area at this place leaves a lot to be desired. The service at dinner time was incredibly slow, with what seemed to be one waiter serving every table who would disappear sporadically with no indication of when anyone's meals would arrive. The food was slow to arrive, and for the price, not particularly good quality. We attempted to purchase some wine, only to be brought the wrong bottle, and our attempts to order water were either forgotten or ignored. Other guests, including young children, were very dissatisfied with the service. Breakfast was a similar affair, although the buffet meant you were less reliant on the staff per se, we were kept waiting at the entrance to the restaurant for a table, despite the dining room being virtually empty, and then brought through the entire dining hall to be made to stand while the waiter cleared our table (we had assumed that was the original purpose of making us wait outside), primarily by brushing crumbs off of the table and onto the floor. A number of breakfast items such as marmalade and white bread were often missing and not restocked throughout our time there, similarly with the hot food. The service for drinks was also poor. All in all, if you want to stay at a Holiday Inn in Norwich, it is probably best you don't pick this one. Although the hotel itself is more or less what you expect, it would be safer to eat out every night/morning, which is yet more expense.