First, I didn't think I would have to write a bad review about Thomson Drive Dental front office…read morestaff (Amber), or Dr. Aniqa Zaheer, but I feel compelled to inform other patients of their dishonesty, and the way patients are treated once a procedure fails, or you have questions about your bill. I have been going to Thomson Drive Dental for over 1 year, but recently I received two crowns that I paid a substantial amount for (overcharged), 1 crown didn't last 3 months, not only did one crown break, but the tooth under the crown broke, and needs to be surgically removed. These crowns in questioned had been removed before because the Office ordered the wrong shade, but cemented the crowns anyway without me viewing first, but any person could clearly see the shade did not match my other teeth. After all the wrestling/jerking by Dr. Zaheer trying to remove the first crowns, and putting temporary crowns back on that didn't stay, I believe that damaged the teeth more. Now, here's the problem, when I asked about the refund for the Crown that broke, I was told first, I would not receive any refund for the crown, but they would surgically remove the broken tooth for free. Next, Amber told me I would receive a full refund for crown, and any fees related to crown, NOW THAT HAS CHANGED, they want to only refund me a portion of what I paid. They should remove the tooth for free due to their negligence, and a crown is supposed to last 7 years or more according to THIS OFFICE. I signed a Release Form for my dental records be sent to another dentist on June 1 for a second opinion, they emailed very limited information, and added some untrue information. I have also requested my dental records, and billing information so I can view myself, as of date I still have not received. I can't believe the unjust treatment that I'm NOW receiving because of my asking for a full refund and questioning their billing practices. If you are a patient of this Office (or have been a patient), please don't be quick to get what's being recommended by Dr. Zaheer, if you know in your heart you don't need those services. PLEASE check to see how much you are being charged compared to how much you should be paying according to your Insurance Company. Again, I never had a problem with Dr. Zaheer, or the Office Staff (Amber-very rude) until I asked for full refund for broken crown, and the tooth that needs to be surgically removed. IF YOU HAVE BEEN TO THE OFFICE, AND HAVE SOME QUESTIONS ABOUT TREATMENT PLAN, OR THE BILLS YOU HAVE RECEIVED, PLEASE SPEAK UP!

I broke a molar tooth and it was impossible to get an appointment with my regular dentist. I tried…read moremany places but failed. Thomson Drive Dental was referred to me and when I called yesterday afternoon they got me in today. Now that is service. The front desk staff was great and the x-ray tech/dental aid was great also. The dentist did a great job calming me down and gave me several options. We settled on a cap for the tooth at this point saving the tooth. This may well be the beginning of a new relationship.

This place is awesome Becky was so great with my boyfriend explaining everything and telling him…read morewhat's best also kim at the front desk is so sweet and kind they all are so kind and nice I highly recommend this place.

I am absolutely HORRIFIED of dentists. HOWEVER, I recently experienced Lynchburg Dentist and have…read morebeen pleasantly surprised. Dr Kim and the entire staff have been so nice, gentle and non-judgemental. I did not even feel it when Dr Kim injected the needle in my gum, friendly staff (dental assistant, receptionist and office staff) from check-in to check-out. For ME to recommend a dentist.....says A LOT ! ! ! Thank You so much!

Horrible experience with this dentist. I canceled an appointment in a timely fashion, but he still…read morecharged me. I tried several times to have him contact me to discuss but he refused to talk to me about it.

I wish I didn't have to find a new dentist but I have had way too many bad experiences with Dr…read more Barrick. The first bad experience I had was when he dropped some really hot liquid on my lip and blistered the skin off. His response was oops. Everybody makes mistakes so no biggy for the first except It looked like I Had herpes for a few weeks. Next up was a drill to the gums. I've had countless fillings fall out and a crown that came off several times. Most of the time they charge you for the visit when he is just fixing bad workmanship . The last straw was when he put a Crown on a tooth that supposedly had a deep cavity. The tooth didn't hurt nor do I think it was necessary to crown it, but I have a suspicion he makes a lot more money for a crown than filling cavities. The tooth ached for weeks till the new one came and he suggested a root canal. So $1200 dollars gone and weeks of pain that didn't exist previously he now wants to send me to a specialist to fix his mistakes.

I tried to get an appointment but they were booked until 60 days out- so I would have to wait…read more Thats OK. A few days later, I started to have serious pain and when it got too much to bear I called the office and asked for an emergency appt. They got me in on a Monday morning and I had the tooth extracted. Other dental offices i called didn't want to have anything to do with me on an emergency basis or they weren't taking new patients. (I think Lynchburg needs more dentists.) The doctor and his staff were very pleasant and the whole process was painless. The office is clean comfortable and orderly.

Outstanding Dental office....Professional in every way. Very good Dentists and Staff! I would…read morerecommend this Dental office to anyone needing great care and advice for their dental health.

Dr. Chalfant is beyond incredible. I can not say enough good things about him or his practice. He…read morewas my dentist while I was in college and the first dentist I wasn't scared to go to. He always saw me if I had an emergency and took his time. I highly recommend him as a dentist!

OMG, I have not seen as cold barren waiting room or treatment rooms in my world and I am now 72…read more The treatment rooms: looked, felt and, sounded like a torture room from the movies. * If you need ADA parking, you need to go someplace else. * If you want coordinated care you may want to go to someplace else. * If you want friendly service, you may want to go someplace else. * If you to be seen at your appointment you may want to go someplace else. * If you are not a Christian and do not want to be force feed Christian music, you will want to go someplace else.

Dr Chalk and his team of professionals are superior in my opinion! I went in so anxious about my…read moreprocedure but they were kind and patient with me and Assistant Samantha even held my hand during the procedure! I experienced zero pain and I have full expectation of an uneventful recovery!! Hope I dont need dental surgery again, but if I do, I'll come back to Dr Chalk's office! And I would recommend this office to everyone!

Just completed my first visit for a cleaning and exam. I will definitely be back. Highly recommend.read more

I have been a patient of Dr. Midkiff for over 30 years. The staff is amazing and friendly. You can…read moretell they love their work environment. Lots of love in this group of people. When I go, they feel like family. Dr. Midkiff is the best dentist. Danette and Sandy are the hygienist and are awesome too! I wouldn't go anywhere else.

Watch out for this dentist. He is not a very compassionate man. Our friend went to him and…read morequestioned his pain level. Dr. Savage refused to give him more pain med. and told him to return in 2 weeks. Even though the pain med. did not work on this client, he told him he was going to use it again and he had no recollection he used on the last previous visit. It was not written down! This person asked him if he remembered he would use gas next time or another pain med because the other one was ineffective. Dental work is bad enough, but don't count on him to be reasonable, or compassionate. He even had the guts to charge his insurance company the $45.00 copay, even though he didn't work on him at all that day!

Love the dentists but front office staff leave a lot to be desired…read more Our son made appointment for cleaning and referral. They charged us for a panoramic x-ray that was not requested. Then they acted like we should have known that anthem no longer covered this. I read an article that greatly shroud whether panoramic x rays should be done in addition to serial x rays. The article I read says panoramic images are prone to distortion and artifacts. It also stated that the amount of pathology discovered with panoramic vs serial xrays was negligible. The front office people were definitely not nice. Be sure when you book that you are clear what you want and ask them to let you know if they will be upcharging.

Very happy with my care and service. Front staff is super efficient. Usually see Dr Kenney but…read moresaw Dr Crawford last time and he was awesome. I moved to FL recently but will travel back to continue care. Finding a dentist you can trust is hard and I found that here. Highly recommend