BE ADVISED: THINK TWICE BEFORE TRUSTING HOGAN SMITH LAW WITH A TIME-SENSITIVE DISABILITY CASE. My experience with Hogan Smith raised serious concerns far beyond poor customer service. The biggest red flag was a lack of factual due diligence before communicating a substantive conclusion about my Social Security disability matter. I contacted the firm regarding a time-sensitive Good Cause/Late Reconsideration matter. Because of documented disabilities affecting my vision, stamina, cognitive processing, and ability to sustain lengthy telephone calls, I requested email-primary communication and an accessible written intake process so I could use adaptive technology. Their intake specialist, Clyde, agreed to send the intake materials electronically. He never sent them. I nevertheless answered preliminary questions and emailed extensive documentation, including my SSA denial, Good Cause materials, medical and functional documentation, disability-accommodation information, and supporting records. I specifically told the firm in writing to identify anything else they needed so I could assemble it using adaptive technology. Instead, I received repeated calls, attempts to restart intake questions, and no meaningful substantive written follow-up. When I finally reached Vince on September 4, things became considerably worse. Within minutes of supposedly escalating the matter internally, Vince communicated what sounded like a substantive determination that the circumstances I documented were insufficient to establish Good Cause for my late SSA appeal. Among the reasoning communicated was that because I had continued dealing with other medical, caregiving, legal, and administrative emergencies, my circumstances did not sufficiently demonstrate that I was prevented from timely appealing. How do you reach that conclusion without first developing the factual record? The firm had not completed my accessible intake. It had not provided the intake materials it promised. It had not asked me for the additional corroborating evidence I expressly offered to provide. It had not developed the complete chronology of two simultaneous medical crises or the documented functional limitations affecting my ability to manage deadline-driven administrative tasks. Yet a conclusion was communicated anyway. Then came the statement that made the entire situation even more troubling. During the same conversation, Vince acknowledged: "No one's actually handled your case." So which was it? How can nobody have actually handled my case while I am simultaneously being given a substantive-sounding assessment of why my Good Cause circumstances supposedly fail? When I repeatedly asked who actually reviewed my documentation, who Vince consulted, and who authorized the determination, I did not receive a straight answer identifying that person. The conversation also deteriorated into unnecessary deflection. Rather than simply answering legitimate accountability questions, Vince characterized me as "emotional," questioned whether I was "really an attorney" when I had discussed my documented attorney-in-fact/POA responsibilities, and diverted into the fact that the conversation was being recorded. None of that answered the questions. Who reviewed the evidence? What evidence did they review? What was missing? Who made the decision? And how was a meaningful determination reached when Vince himself said nobody had actually handled the case? Hogan Smith had every right to decline representation. That is not my grievance. My grievance is that a law firm dealing with disabled Social Security applicants should know the difference between saying, "Our firm is declining representation based on our preliminary intake," and communicating a substantive conclusion about the sufficiency of someone's Good Cause circumstances without first conducting adequate factual development and due diligence. Even worse, the incomplete intake cannot reasonably be separated from the firm's own failure to provide the disability accommodation it had already agreed to provide. I have formally escalated this matter to firm leadership and issued a preservation-of-evidence request covering calls, recordings, internal communications, intake records, review history, accommodation records, and the identity and involvement of anyone who participated in the purported assessment. Disabled applicants should not have to fight a disability law firm's intake process just to obtain meaningful access--and nobody should receive substantive-sounding conclusions about a case before the facts have actually been developed and reviewed. Based on my experience, I cannot recommend Hogan Smith Law. read more

I was determined disabled in 2016. Stopped SSI payments b/c I recieved an inheritance in 2020. I was,shot in the head in 2018. My concern cern was not recieving SSi My concern was begin8ng Nov. 2024 FBI put me in a protectedpersons address confidentiality program. I spoke with a case manger explaining strickt policy's I must follow in thos program. Example: no utilities in my name. Property held in trust with the AG's office. Licenses fake address all documents fake address and the my.mail is overnighted to me. I needed an attorney who could reach out to SSA and explain the dynamics and provide the documentation I finally recieved from FBI in April 2025. I was told no problem they can work my case accordingly. However the entire timethey did NOTHING. NOTHING. SSA confirmed aside from rep letter they never heard from my attorney or anyone from his office. My outcome was the worst. I ended up having to take early retirement with no ssi which is more money then my retirement payments but because they never contacted SSA nor provided the documentations they considered those paying my bills always intended to and intend to continue to. My.deceased mom's best friend who's struggled all year to help me Im not ble to pay back any money she paid all year helping me from becoming homeless (not even a blood relative). Assude from that I will loose EBT and CAP utility help. Basically I am now homeless b/c I will only get my early retirement of $830. a month. I cant afford to live off that! Ive been so sick all year and my recent brain scan revealed my time left is limited. Dealing with that one and with a really bad TBI I also must figure out how to live homeless when I dont even own a car. My attorney never spoke with me. I left so many messages never got a call back from my attorney. Case Mgr useless Georgia ssi expert (not n attorney) everyone called but my attorney and only my attorney could give legal advice as well honestly I wanted answers as to why dispite 1K's of X's calling i never recieved a call back. NEVER! call my calls went to call centers regardless of what number u call. No one answering the phones could tell me who my attorney was and admitted in recorded convostions they can't transfer anyone to an attorney because thy dont have that option on their system. They then cashed my check from SSA 10 days b4 having "Georgia" who's literally screwed my case, call me. Knowing u have only 5 days to inform SSA u dont wnt them paid for not working!!! Thy k ow this true bw use Thy never herd from thos lw firm on several cases they have. Their scam: they take ur letters of representation. Do nothing. If u win they collect if not who cares they don't work the case anyway. Since February I have seen so many clients who complain about the exact same issue. Only reason they have a file is because i faxed them the documents, doctors reports etc. They did NOTHING. Even when i sid i do not accept that result amd need my tty to call me. He did. I went to SSA last week. Ha ing been shotim deaf in left and habe a tenitius scream on the other so my phone is always on speker when i take or make calls. SSA and everyone in thy office saw me calling and begging for my attorney to take my call to answer the same quetion ive had since nov 2025. I was crying and begging to all who answered the phones thonk8ng im cll9ng the law firm when all thecalls are to a call center (peopke at hone answering callls and dont onow nothing andd cant reach any arttorneys. Ask them whos my atty that all ny messages go to . They dont know. Then attorney But sends an emil boasting about the great? Job they did getting my ss award? What? I FILED FOR RETIREMENT ANYONE CAN DO THAT. U LOST MY CASE AND BECUSE U NEVER DID WHT I Hired u to do and tht to explain the ACP program because SSA , DMV all use my fake address as my legal address. They never worked my case. They never work any case where disability is concerned. I was told attorney Austin informed that they were return9ng my fee money But again I never recieved anything. They are ruing lives with there scam with SS. They dont care amd its so obvious!! I hope this was ok because i do struggle with online. I have avout 100 recordings of all the lies and admissions from employees that they cant send an atty a message and they dont know who my attty is. Only a lawyer is alowd to give legal advice. Case magr's ssi Georgia-s NOT ATTORNEYS . THIS FIRM IS A SCAM ONE U NEVER WANT TO HIRE. THERE IMORAL LYE DONT WORK BUT COLLECT UR MONEY BECAUSE they k ow once they have tht rep letter ssa will pay them directly! I have 100's of messages and vioce recordings anything u want I can send. ​ read more

The ABSOLUTE WORST!! Interesting how Google Reviews have them at a 5! Or is it just the ones they won and the initial reviews they ask every client to do for them right after your first phone consultation reviews!! Someone needs to look into their practice as I too like many others were asked to do all the work and I was personally asked for my Username and Password to my personal MY CHART yet the reason I didn't get Disability was because the Judge didn't understand my Disability Start date which should've been easy to answer as I tried to work 3 different jobs after I was seriously injured but had to stop all 3 due to the pain! Unfortunately I wasn't educated on what they were confused about since I still needed to survive in this world! Obviously I would've used the date of the last day I worked the last job I tried to do in order to keep a roof over my head and bills paid, but the pain became unbearable so I asked for help from what I thought was an unbelievable firm (Google Reviews) but instead I was on my own the entire way except when due dates were coming up... So I'm still broken, lost everything (My home/car/faith/drive to fight again and 5 years of my life) How am I not Disabled? I have had 3 neck surgeries and was paralyzed on my left side until my last surgery, but I still have to get 6-8 procedures a year due to the incredible amount of pain I live in every single day! Which Medicaid doesn't pay for instead a great doctor has helped me along with family members when they can. That Doctor is a double certified anesthesiologist and he has me listed as permanently disabled and restricted to 2.5/5 pounds max weight to carry plus every restriction from driving (The State of Illinois approved and sent me a Permanently Disabled Placard for a vehicle gifted to me from my church even though I only drive 2-3k miles a year), standing, stairs, walking, sitting, and even sleeping restrictions in order to cradle my neck.... And that's only the physical stuff in an extremely short narrative!! It doesn't include the 2 decades of childhood trauma, obesity due to lack of exercise (Division 1 Lacrosse Player when I was in college) PTSD from childhood and from a decade and a 1/2 Military Service now a Veteran, extreme depression & anxiety, homelessness off and on over the past 5 years, and lastly 5 others I'd rather not mention that disable me further mentally! They asked me to do a review after my first consult and then they were unbelievably hands off throughout the entire process even after signing consent for HIPPA! And yes I was with them from the start... But I only received horrendous lack of support and that's putting it nicely! They are supposed to be the experts and they had permission throughout all 11 stages only to be Denied, Denied, Denied, Denied, Denied, Denied, Denied, Denied, Denied, Denied, and lastly Stage 11 DENIED! They did the bare minimum for a ridiculous amount (of $$ Percentage) just to absolutely fail me in the end... You give them authorization to gather all the information they need as EXPERTS YET THEY WANT YOU TO DO ALL THE WORK... Insane to me and worst of all I learned of my fate a week ago when I needed the most help ever!! Please trust me they were the worst way to go for me and many others, so if you're seeking legal assistance do your homework! I wasted over 5 years working with them only to get the final denial from Social Security by email.... Take my horrendous life and poor judgement as your reason to choose wisely because I wish I could've been informed as I am informing you all now! Be careful and select the very BEST.... Lastly the person that gave me their information walks terribly and is also in horrible pain after being hit by a car and broke far too many bones! He told me about them 5 months in so he had no idea!!! But he also lost using this group and is now working with an amazing Firm! Now if you don't believe me give them a call and see if they ask you to do a review the same day as your very first consult...Should've been a huge RED FLAG read more

I pray these words are helpful to someone. My first accident led to a very painful surgery. A law firm was involved, all the evidence proved negligence on the mall. However my pockets weren't as deep as the mall's. Many years later I was involved in another accident. A shelf above my head collapsed behind me containing outdoor metal chairs knocked me to floor leaving pain that changed my life. There were lawyers involved but again my pockets weren't deep enough. After a few years I was determined to get my life back. I convinced myself that I could go back to work with this pain many people work with pain. To God be the glory, I was hired at a wonderful company. It was impossible for me to sit or stand in one place for more than 10 or 15 minutes I thought a heating pad would work I would walk to the bathroom for relief until I was called to the office for not keeping up with production. My many doctor appointments surgeries and therapy didn't help. I know by the grace of God I was still hanging on. I was not happy because I could not do the job I was hired to do. This is hard for a person who strive to do their very best always! I was home recovering from four surgeries. I got that call I had expected long ago, that my job had ended. I was said but relieved because I could not give my usual hundred percent. My doctor tried to convince me before I got a job that I was disabled to work but I believed that was unexceptable I worked as a Certified Nursing Assistant over 20 years I had seen many disabled patients And I didn't fit the characteristics of my definition of disabled until I went back to work. I took my pain meds. My husband drove me to the Social Security Office and I applied for disability. A few people including my doctor told me to get a lawyer but I didn't want to suffer that rejection again. I lost the case I was finished And convinced that I was not disabled. The same people and my doctor told me to appeal my case and get a lawyer. Finally I started look for disability lawyer Hogan Smith Law firm appealed to me. After a few days my sister convinced me to call them. I made the call and they did the rest. I received a couple of letters from SSA I did not know what they were asking I just tapped on this little brief case they down to my phone sent them pictures of the letter they explained to me what it was and said don't worry we'll take care of it. I still did not trust lawyers. As time passed we became so close I truly forgot they were lawyers. I talked with Mathew Nunn, Martin Tores a few wonder ladies and last but not least Peter. People I knew that had disability lawyers all told me that they never heard from there lawyers accept when their case started and ended. My lawyers became my friends I would text them and they text me right back I told them many things and they listened. They supported me through my complete case. praise God He led me to Hogan Smith Law firm. I finally won my case and I continue talking to them and they still listen I am long winded and answer me. Every time I text one of them I cannot make a comparison to which one I like the most. They are very intelligent welcoming, friendly, knowledgeable, I call them my Hogan family they made my case so easy I will be forever grateful to them. I will recommend them to anyone that's searching for a disability law firm. Try them you will not be disappointed read more

I was a client of Hogan & Smith for my disability case. While my case was ultimately approved, the communication and support throughout the process--especially toward the end--were extremely frustrating. During the appeal process, I uploaded more than 75 documents to their client portal, including very personal and important records. At one point, I was told there was "nothing in the portal," which was concerning given the amount of sensitive information I had already submitted. I was also repeatedly asked to contact my psychiatrist, even though I had already provided the provider's name, phone number, email address, and even access to my patient portal more than once. It felt like there was a lack of coordination and follow-through on information I had already given them. After my case was approved, I was informed that the firm had already received payment, while I was still trying to understand what steps were needed to release my back pay. I ultimately had to contact Social Security directly and complete the final steps myself. I understand that legal processes can be complex, but I expected clearer communication, better tracking of submitted documents, and more proactive support--especially given the sensitivity of the information involved. If you choose to work with this firm, I strongly recommend staying actively involved in your case and independently verifying all steps with SSA. I'm grateful my case was approved, but the client experience--particularly communication and document handling--needs significant improvement. read more

I would like to thank everyone at this law firm doing what they do best helping people when they need it I've been going through Social Security disability for 3 years I had two other lawyers and neither one of them treated me with respect and courtesy the way Hogan Smith did Jaden my case manager was on the ball that's all I can say kept me informed on everything I had to do made it easy the app that they have you can message them anytime that was very good for me that's where I had problems last time with the lawyers them staying in contact with me and me with them I will recommend you to anybody that asked me how did I get my Social Security disability I'm going to tell him call Hogan and Smith Law they have an excellent success rate and they are very professional and compassionate of the way you feel it's been rough for me the last 3 years and when I talk to Jaden on the phone when I was hiring another lawyer the third one he was very professional it made me feel better about the whole situation I've lost a lot being hurt and I've lost loved ones in the last couple of years so it's been even worse thank you Hogan and Smith for being so professional and courteous and compassionate at the same time that is why you have an excellent success rate with disability sincerely. Thomas W snell ll read more

Hogan Smith gave me my life back!I am incredibly grateful to the legal team at Hogan Smith for winning my disability case. Before finding them, my health issues had completely turned my life upside down. Dealing with severe, daily medical struggles while being unable to work or support myself was one of the darkest and most stressful times of my life. The physical and emotional toll was overwhelming, and trying to fight the government for benefits on my own felt impossible.Hogan Smith stepped in and lifted that massive burden off my shoulders. I want to extend a special, heartfelt thank you to Clint, Destiny, and Miyone Williams. They treated me like a human being, not just a case number. They were patient with my questions, kept me updated, and meticulously organized my medical records to prove my case.Thanks to their dedication, my case was approved and I finally have the financial and medical peace of mind I needed to focus on my health. If you are struggling with your health and don't know where to turn, trust this team. They truly care and they get results! read more

I had a very positive experience working with this firm during my SSI case. While there wasn't a lot of direct contact leading up to the hearing, they were always willing to update my file whenever I needed throughout the application process, which I really appreciated. Everyone I interacted with was friendly and supportive, and I consistently felt like they were on my side. Although I didn't end up working directly with the attorney originally assigned to me, I was instead assisted by Amanda Tilley--and I'm incredibly grateful for that. She was a huge help and extremely thorough during the hearing, making sure everything was covered and clearly presented. Overall, I felt supported every step of the way, especially when it mattered most. I'm very thankful for their help in SUCCESSFULLY WINNING MY CASE, BABYYYYYY!!!!!!!!!!!!!!!! WOOOOOOOOOO read more

I applied for disability in March of 2025, after my first denial, I searched for a disability lawyer with good reviews. I came across hogan smith, and it was the best decision I could have made. With me being only 37 I knew getting approved was going to be hard, I hired hogan smith and they helped me appeal my denial, I again got denied, we appealed again and my case went in front of an ALJ judge and with the help of Hogan Smith my case was approved! I will forever be grateful for all of their help. After hearing all of the horror stories and people waiting years and fighting to get approved, It took a year and 1 month for an approval decision, and I would not have been able to do it without them. I highly recommend Hogan Smith Law. If you are fighting for an approval, hire them. I promise you won't regret it! read more

I had been fighting for years for disability I was about to give up. I called Hogan Smith with the last bit of hope I had left. The call was so easy. They were so nice and ready to help. The entire process was super easy. They did most of the work for me and with the case app I was able to follow along with the process and reach out anytime I had a question. The called right when they found out my decision instead of me waiting to get the letter. They were genuinely happy for me. The care and compassion they have for their clients is a 10/10. I'm so thankful for all they've done for me and helped me win. I will forever be grateful. What they did for me is priceless to me. I'm getting my life back and I'm able to support my son. There's no price I could give that could repay them for what they've helped me do. read more

I'm a veteran. One of the broken toys from the USMC. 100% disabled with the VA. But I had trouble getting my SSDI turned on. I was denied the first time even after going before a judge. The next time I hired Hogan Smith. They are amazing. They have the technology to help you get all of your ducks in a row. They have the experience to help you put into your record the proof you need with the social security administration. They help you understand that it's not about emotional or pleading. It is simply " I cannot work" and this is why: They help you help yourself. They organize the files and records, they presented in a meaningful and accurate presentation that the social security can understand. I was successfull with them. They work hard. They know what they are doing. Professionals. read more

I highly recommend Hogan Smith for anyone seeking help with Social Security Disability. From the very beginning, their team was professional, responsive, and incredibly supportive throughout the entire process. I reached out to them in December 2025, and thanks to their hard work, organization, and guidance, I was awarded disability benefits on April 24, 2026--far sooner than I expected. They made a complicated and stressful process feel manageable, kept me informed, answered my questions, and truly fought for me every step of the way. Their knowledge and dedication gave me confidence during one of the most difficult times in my life. I am beyond grateful for everything they did for me and would highly recommend them to anyone needing disability representation. read more

Before I complete my full review I have to shoutout Van, Liam and Doug! So thankful to you all! HOGAN SMITH LAW IS AMAZING!!!!!!! Their employees at so compassionate, patient and understanding. They go above and beyond to help you get the proper documentation for your case and they truly care about their clients. It's the best experience I've had and I'll definitely be sharing their law firm with everyone I talk to! They have made a super stressful situation easier!! Every employee is GREATLY AMAZING!!! THANK YOU HOGAN SMITH LAW for being there for me during such a trying time in life and giving me hope & helping me feel seen and heard! It's definitely something I'll cherish forever ! YALL NEED THEM ON YOUR TEAM! Promise you! - CaShawn Cooksey-Sims read more

To be honest. I was very nervous about trying for my disability again but when I spoke to the Lawyers at Hogan Smith Law, they were there for me. I really didn't know what I was doing but they were patient, kind, understanding, and very attentive when I had any questions, doubts, or concerns. They stayed up to date with me on my medical records and helped calm me down when I got overwhelmed. I would definitely refer to them to any and everyone looking for help with their disability. I owe this law firm a huge Thank You for being so understanding with my case and knowing how to talk to me in ways I could understand. I value them very much for what they've done for me. Thank you again Hogan Smith Law. read more

Hogan Smith Law Firm is absolutely incredible--10 out of 10 stars! ​As someone living with chronic illness, managing my health, endless medical appointments, and severe anxiety and panic attacks makes handling complex legal processes nearly impossible on my own. When my SSI claim was initially denied, I knew I couldn't navigate the system by myself. ​Hogan Smith Law Firm stepped up, took care of everything, filed my appeal, and secured my hearing date. Thanks to their expert guidance, they helped me win my case! I truly would not have been able to file the appeal or reach this result without them. I highly recommend Hogan Smith Law Firm to anyone who needs a compassionate, skilled attorney read more

The disability application and process is so confusing that I had finally hired Hogan Smith and today I finally received my award letter. Thank you guys for the tremendous help! I couldn't have been approved without you. They are incredible. The responded to all my questions, texts etc very promptly. They really are incredible! If you do happen to be in the process and you have them don't doubt because they really do have everything under control. I have nothing bad to say at all. I think when complaints come in that it's only because someone has gotten there emotions in the way of their compitence. Because they really are very professional and amazing!! Thank you!!! read more

I would say going through a disability case is ongoing and you have to just stay with the process and trust that the lawyer is doing their best. First I was upset that I did not speak directly to a lawyer and had case managers but in the end it was a matter of just going through the process and sticking with it and I will have to say that I do feel they did a good job and Case managers were knowledgeable. Donniece was my lawyer and she did a great job. If you were disabled and feel at you are eligible to receive benefits realize that going into it is a process and it takes a while and to trust your team. Sandra Sharpley read more

Hogan Smith Law did an amazing job on my Social Security disability case. I initially applied on my own and was denied, and a year went by with nothing resolved. Once I turned to Hogan Smith Law, they handled everything and successfully resolved my case. The staff was incredible--professional, responsive, and truly supportive throughout the entire process. I have nothing negative to say about my experience. They are absolutely worth it, and I'm so grateful and appreciative of everything they did for me. They truly value their clients, and it shows in the care and dedication they provide. read more

I'm so grateful to Hogan Smith Law and everything they did to help me with my disability claim. From the beginning, my communication experience with their team was excellent. They kept me informed, answered my questions, returned my calls, and made sure I understood what was happening throughout the process. The process can be overwhelming, but I never felt like I was going through it alone. They worked hard on my behalf, and I'm incredibly thankful to finally have my disability claim approved. I would definitely recommend Hogan Smith Law to anyone needing help with a disability claim! read more