Guys we're on time and didn't mess around had my septic pumped and on the road within an hour…read more Kinda pricey remember it being cheaper before but that's inflation for ya.

I highly Recommend Jays septic service. Had Nick come out this Morning do to septic back up. Cannot…read moresay enough about this Young Man, Went above and beyond what I thought he was going to do. Have much knowledge about how to be problem free in future. (Gave great suggestions) again Thank you so much Nick!

Very friendly! Does great work! If i ever have anymore plumbing problems i will definitely be…read morecalling back!!

From the owner: Our business specializes in providing the best customer service around and treating all of our…read morecustomers like family. Quick responses to calls and messages, especially to urgent matters. We pride ourselves in putting our customers needs first and making sure they are satisfied! We even offer a referral program, were we pay you!

My technician was Mat (with one T)- he was the reason we selected A&J. We had scheduled more…read morecompanies lined up for bids for the jobs we needed (replace 3 toilets, add a stand alone ice maker, replace the fawcett in our kitchen, replace the sump pump and back up in the basement) and we stopped the search after Mat came to the house for the bid. We are very happy with our service and the job. He always wore booties every time he came into the house and took them off when he left to keep our floors cleaned. He vacuumed and cleaned up after any mess that was made. He ran into some difficulties with with the ice maker (some 'join it thingy that I'm not sure of but he knows) and he promptly obtained the piece and installed the ice maker. We are thrilled with Mat and our service. We are happy to call A & J our plumbing service.

I scheduled an appointment and was given a window of 5 hours. 30 minutes after the end of the…read morewindow I got a call that no one would be coming and to call to reschedule. I called to reschedule and was given another window of time. If you have time to waste sitting at home all day this might be a company for you. You would think they would prioritize helping those you left waiting the day before. No respect for time

Great service! Very responsive and so respectful, what a great company!…read more Thanks for your help

I was an agent at one of Don's inspections and I Highly recommend him! He is very thorough and…read moreexplains everything to the customers and the agents as well. They actually dig up a decent size hole to see a septic tank, not just a simple poke in the ground. Don and his associate are amazing at what they do!

You can't ask for better! I had plans to install my septic in March '21 and the frost on roads…read morekept heavy equipment off of them - Universal kept in touch with me to assure of the earliest possible date. When they came out to prepare the install, I shared my dissatisfaction with another septic installer's plan approved by the county (I didn't know any better). Eric the owner suggested a different approach, which completely met my request and got everything approved, installed and cleared up in short order - I was thrilled. The storms came in July and trees dropped everywhere, power was out. Our Electric Company came out to restore power and restring power lines where trees took them out. You would think they would see the Universal Septic sign I put right over the tank and field but they didn't, they drove right over the tank. I called Eric for help, he came out and saw the tank was crushed. He gave me a replacement estimate really fast, after all the communication was completed, he installed the new tank in just a few days. You can't ask for better communication, service and responsiveness. I had contacted 4 different installers and got a lot of delay, lack of return phone calls and over-pricing. I highly recommend Universal to everyone.

I had scheduled another company to come out and empty my elderly mother's septic tank. After…read morewaiting over 4 weeks for our appointment, they never showed and advised they didn't even have my mother on their schedule. My mother was so upset and called me crying. It was then I called around to a few more places and found Universal Septic Services. First of all, Jaimie at their call center so so unbelievably friendly and understanding. They were able to get someone out in less than a week --- and at a lower price than the first provider. The showed up when they promised and their representatives on site were equally as nice and professional. My mom was so pleased she is going to tell all the neighbors about Universal. During times like this, it is so hard to find dependable and friendly service providers. Well -- we found one with Universal. Our family cannot thank you enough. You've made a customer for life!!!