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    HobbyTown

    3.8 (6 reviews)
    InexpensiveHobby Shops
    Closed 10:00 am - 6:00 pm

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    7 years ago

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    9 years ago

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    9 years ago

    My hubby loves this place. He comes here for all his little hobbies or projects. They are super knowledgeable and pleasant. Check it out

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    The Fan Zone

    The Fan Zone

    3.0(2 reviews)
    1.4 mi

    I visit The Fan Zone frequently to pickup MTG product and singles. Friendly and helpful staff. They…read morehave lots of MTG singles dating back to old sets, and they sell at TCG market price. They also host games and events. Great local game store!

    I was excited to build my first physical Magic: The Gathering deck in 7 years and visited Fan Zone…read morehoping to browse singles. I was told customers couldn't look through singles anymore like they did 7 years ago due to past customer issues and was instructed to email a card list instead. I did so while still in the store, even wondering if they might start pulling the cards right in front of me. After playtesting my deck that night, I realized my deck sucked and I no longer needed the cards and emailed Fan Zone to cancel my request the very next morning (within 24 hours), before I received any confirmation from the store that my order was ready. 4 hours and 49 minutes after I sent them my cancellation, the store replied that they had already pulled the cards (totaling around $250). I felt bad but assumed my prompt cancellation would be understood, especially since I had no way of knowing there was a strict expectation to buy a minimum amount of pulled cards--this was never communicated up front. Weeks later, after making sure to playtest and refine my deck first, I sent a new list. The Fan Zone refused to fulfill it saying, "Due to past experiences with your lists, we will unfortunately no longer be pulling lists for you. The last time you had us pull a list, it was $300 and we had to put it all back after you said you no longer wanted it. As a busy store we can't allocate employee hours this way." Despite repeated attempts of explaining that this was a misunderstanding, my first time using the process, and apologizing sincerely, they have refused to respond to my emails and waste more time on me. I understand businesses need to prevent wasted labor, but I feel this rigid policy is unfair for new or returning players--especially when cancellations are made quickly (within 24 hours) and there was no warning about expectations. I would have appreciated clearer communication, more flexibility, or even a small restocking fee instead of being permanently barred from using their singles service after a single honest mistake. I might be naive but I'm not an inconsiderate customer with a pattern of abuse like I have been treated like by the Fan Zone. Be aware: if you request singles here, be certain you'll buy enough to satisfy them, even if your needs change or you cancel quickly. There is no grace for honest mistakes or lack of experience with their current singles purchasing process. -- Brian

    HobbyTown - hobbyshops - Updated May 2026

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