I was excited to build my first physical Magic: The Gathering deck in 7 years and visited Fan Zone…read morehoping to browse singles. I was told customers couldn't look through singles anymore like they did 7 years ago due to past customer issues and was instructed to email a card list instead. I did so while still in the store, even wondering if they might start pulling the cards right in front of me. After playtesting my deck that night, I realized my deck sucked and I no longer needed the cards and emailed Fan Zone to cancel my request the very next morning (within 24 hours), before I received any confirmation from the store that my order was ready. 4 hours and 49 minutes after I sent them my cancellation, the store replied that they had already pulled the cards (totaling around $250). I felt bad but assumed my prompt cancellation would be understood, especially since I had no way of knowing there was a strict expectation to buy a minimum amount of pulled cards--this was never communicated up front. Weeks later, after making sure to playtest and refine my deck first, I sent a new list. The Fan Zone refused to fulfill it saying, "Due to past experiences with your lists, we will unfortunately no longer be pulling lists for you. The last time you had us pull a list, it was $300 and we had to put it all back after you said you no longer wanted it. As a busy store we can't allocate employee hours this way." Despite repeated attempts of explaining that this was a misunderstanding, my first time using the process, and apologizing sincerely, they have refused to respond to my emails and waste more time on me. I understand businesses need to prevent wasted labor, but I feel this rigid policy is unfair for new or returning players--especially when cancellations are made quickly (within 24 hours) and there was no warning about expectations. I would have appreciated clearer communication, more flexibility, or even a small restocking fee instead of being permanently barred from using their singles service after a single honest mistake. I might be naive but I'm not an inconsiderate customer with a pattern of abuse like I have been treated like by the Fan Zone. Be aware: if you request singles here, be certain you'll buy enough to satisfy them, even if your needs change or you cancel quickly. There is no grace for honest mistakes or lack of experience with their current singles purchasing process. -- Brian

I visit The Fan Zone frequently to pickup MTG product and singles. Friendly and helpful staff. They…read morehave lots of MTG singles dating back to old sets, and they sell at TCG market price. They also host games and events. Great local game store!

Just a average store. No one attempted to help me find what I was looking for. Sadly I felt like I…read morewasn't welcomed and left with out making a purchase. I ended up purchasing what I wanted at another store.

This is a great little shop with a nice variety including board games, card games (like Magic),…read morerole-playing games like Pathfinders and Dungeons and Dragons. They even have Games Workshop Warhammer games and miniatures (my own personal favorite)! Until now, I have had to do all of my purchasing online or driving for several hours to reach a store that sells these awesome miniatures! And it goes without saying that the staff is very friendly and helpful. So glad I happened upon this place!

Helpful and good people. Really a outasight assortment of records on vinyl mostly the lp 's I…read moreprefer but some fun 45's. If you are looking for classic sixties, like Smothers Brothers,Paul Revere and The Raiders,Beach Boys, Joan Baez, and some seventies treats like Leif Garrett when he was a kid teenager on lp for only 99cents. I have found the very unique cool "Baja marimba Band" there they are worth a listen. And this is from someone who supports lil xan but is 49....just like music want people HAPPY SAFE WITH FAMILY NEVER ISOLATED STAY SOCIAL STAY HUMBLE aka the greasers pony and Johnny's style they were social but didnt put them in a reflective bright temple of self worship just for money. Achieve money be good with all people especially friends LOVE FROM THE HEART FAMILY THEY ARE A DIAMOND STUDDED WITH PLAT AND GOLD IN ROUGH NO MATTER YOUR LOCATION YOUR INCOME

Great gentleman Martin, sent a client for a coin collection appraisal. Painless and inexpensive!read more

Very helpful staff, variety selections and inspirational experience. I enjoy coming here to get…read moreeverything I need to complete my projects.

Michael's is a craft store located across from the Mall, near Best Buy, in St. Cloud. If you're…read morelooking for craft supplies or yarn, it might be for you. It's smaller than either Hobby Lobby or Crafts Direct. I've often found the prices to be higher. You should not shop here without a coupon, as Michael's always offers a 40 or 50 percent off coupon, or sometimes 60 percent off a single item coupon that you can find online, or in their ad. The store feels a bit cramped, like they're trying to stuff too much merchandise into too little space. Still, we've had good luck finding yarn or other crafting supplies here over the years. With the use of their coupons, it brings their prices down. The service we've received over the years has been hit or miss. Sometimes it's been not great at all; and other times it's been just fine.