I stopped here on my way home last week. The store is laid out long-wise, with the work area toward…read morethe back. There were a few ladies there, and I think two were employees. They had music on a radio in the front and they were talking about their projects in the back, so they didn't hear me come in. I was to the middle of the store before they noticed me, and even after that it took a while to be greeted. I was just browsing, so I didn't mind too much. After I picked out a few papers, I went to the front to pay. I had approximately $15 worth of stuff, and was told that if I wanted to use a credit card, I'd have to pay a $2 fee. That is not only outrageous, I'm pretty sure it's not allow by Colorado law. I happened to have cash, so I used that instead. I doubt I'll be back for a return visit.

I have visited Artsy several times over the last year. Each time, I bought approximately $50 worth…read moreof art supplies. At each visit, I experienced the staff as rude and cliquish. My last visit, approximately 3 months ago, was especially bad. When I entered the store, I was one of two customers. The owner (Patsy?) was busy with the other customer, so I looked around. To her credit, she did ask how I was doing, but mainly spent her time talking to the other customer, who apparently had taken or was taking a class there. I have no problem with that - the other customer clearly knew her and had been there for a while. However, when I went to check out, things went off the rails. Artsy says that they accept credit cards, but when I went to pay using my card, I was asked point-blank if I could use another method, because they didn't like to accept cards. Ok, I could (and did). The owner went on to tersely explain that every time someone used their card, it cost them money. Here's where I have the problem - if you're going to accept cards, accept them. Don't browbeat your customers and bully them into using another method. Or, simply don't accept cards. The next problem occurred when I was attempting to buy several pieces of ephemera. The owner rudely told me I had "done it wrong" and that I should have filled out a form with the product number on it, so that she wouldn't have to look it up. Huh?? Ok - again, I'm willing to help out, but really - it's too much work to run your business? She did look up the numbers, and I checked out. On my way out, I went to the table where the ephemera were, and tried to find the form she mentioned. I finally did find it - underneath a basket and completely out of sight. Additionally, there was NO indication that this form should be used - the only way anyone would know is if they looked under the baskets or knew ahead of time. My older son came in while I was checking out. His first comment to me after we walked out the door was how rude the owner was, and that he was surprised she was able to stay in business. Hint? Don't bully your customers, be clear about your policies, and provide good customer service! I've given this store many chances, and each experience has been progressively worse. I will not return, and I would not recommend this store to anyone. Even the big box stores are better!

This is a decent place to shop for a variety of crafting supplies if they're having good sales or…read moreif you have a good coupon. There are always coupons available online that you can use in store -- most of them are 40-50% off of a single item, or 25% off your total order. I wouldn't shop most of the items full price, but, luckily, I don't have to with all the discount options available. (For example, I recently bought several frames at 50% off, and bead strands 50-75% off.) I generally shop here when I can take my time to slowly browse, and so I don't often seek out interaction with employees outside of checking out. My experiences with them in that capacity have been fine. I chose four out of five stars because there are occasionally times when something is off or a bit of a bummer. Things like expired sale signs still being up, or clearance stickers and sections being unclear or hard to navigate. I've learned to just take a little extra time in reading signs, tags, and stickers of items I purchase.

Probably THE worst Joann I've visited. The employees are extremely rude, and don't listen to…read moreanything you are saying, plus they act like they are the be all end all of every Joann everything, when they don't even know what's going on. They also don't know how to shop for curbside pickup, because most of the time I order from here, they'll cancel my order, saying they don't have this item. I end up going in the store and finding the item myself, and it WAS in stock, they were just too self important to find the item. They audibly sigh whenever I use coupons, and act like I'm wasting their time when I'm in the dang store to BUY THINGS from the JOB they WORK at! I wish the next JoAnn wasn't over 20 minutes away, or that Loveland had a Michael's, because I literally hate having to go into Joann but it's the only art supply store in the area.

This place has a good radio selection. It is on the smaller side of supply stores. The employee…read morethat was working there was extremely helpful and help me find what I needed. I am coming here again to get my supplyes

I've been doing business with Karen and her son Brian for YEAAARRRS. Great place for supplies and…read moreadvice. Every time I go to Loveland to drop a statue off at the foundry I work with, I stop in at the Depot. Reasonable prices, good selection and professional people!

Exploring Windsor and happened upon this super cute store. I'm always on the lookout for…read moreuseful/cute/quality gifts to use for birthday and Christmas, and this is just the store for that! The sweet lady working there was super friendly, and when she asked if any of my purchases were gifts I was surprised when she offered to gift wrap them! I wasn't even charged extra, and she did a great job making my gift of Colorado socks for husband look extra special. My kids had a good time checking out all the neat things too, plus they have a bathroom which was very convenient for my 5 year old to use. I ended up buying a new sling bag/purse which seems very high quality, themed socks for my husband, a cute wine bottle topper that "chirps" when you pour the wine, and a "dammit doll" which I had actually been looking for one for a very long time and was super excited to finally find one! I felt for an old town/Main Street store, the prices were fair. Be aware, along with state tax there is also. "Windsor town tax" added to your bill as well.

Love love love this little shop!! They have a great selection of cards & beautiful gift ideas. I…read morealways find something just a little extra special for my home also. The staff goes out of their way to be helpful, not pushy but there with ideas if you ask them. I feel like they are my friends.

I just can't say enough about this store and the many ladies that run/add value to it! They are…read moreall so creative and caring. Also savvy business women. Not sure how they know exactly what I need before I need it! Such a nurturing environment to shop and create. Miss being able to stop by and just hang out and work on my projects. Love the way they are taking the store virtual and helping to keep us all connected. They do so much for the NOCO community. Have attended so many of their events in the past and can't wait until we can all be together again. Love the classes and learn so much. Thank you ladies for making my days brighter and keeping my life full of fun and magic! Love ya'll!

This is a nice little shop off of I-25 and the Windsor exit. It's kind of hard to see if you're not…read morelooking out for it. The store itself is rather small and is laid out more for cropping sessions than filled up to purchase stuff. There is a small selection of paper, pre-made layouts, and other stuff you can use on your layouts (paints, for example). I spoke to Kim and she was very nice and helpful. It sounds like they have regular cropping sessions and classes available every month. It's nice to be able to learn different techniques from different instructors. If I lived up here, I'd be interested in going to one of their cropping sessions or classes.

I had a pile of fun building a tropical beach scene. Fionas has everything I needed and they were…read moreso friendly. I laughed at the idea of making a little fairy garden, but it was so much fun! They have lots of plants to choose from, and the African violets I bought even sprouted flowers after a month or so.

I bought a Groupon to take a beginner's fairy garden making class. You're supposed to book online,…read moreand it will not accept my Groupon voucher code and the website will not let you book an appointment without paying up front. Obviously, I'm not going to pay for the class twice and ask to be reimbursed later. I called FFG and left 3 messages. No return call. So finally I sent an email. Turns out their phones weren't working (no one had gotten my messages) in addition to their website not accepting the Groupon voucher. I finally got my class booked and made my fairy garden- success! The class was great and the woman who helped me (one of the owners) was super kind. If you are looking for a unique addition to a home or garden decor collection, this is a great place to go. Just be careful with communication! (communication and organization does not seem to be this business' strong suit) . Anyone

I've been in before and always had great service. Just now I had a question and called. Bonnie was…read morevery helpful and went above and beyond to answer my question. I live out of state, but visit my son out here often. I try to visit Amy's when here.

This was our second experience with this store for Hallmark ornaments for 2022. They had our order…read moreready for pick up and the store manager Victoria assisted us with a hiccup. She was an excellent listener and made us feel welcome and valued! A++++++++

The store is fine judging that it's a Ross but they need to improve there lines and costumer…read moreservice and register because there was a pretty long line and only one lady on the register she was very slow and was talking on the phone which made everything slower.

The customer service was terrible! I had never been in the store, and I will not return. I was…read morewaiting to ask a question, and I was looked at several times but never acknowledged. I asked the lady at the register twice how she was doing because I thought she didn't hear me the first time. She never spoke to me until she told me to get my receipt off the register when I was finished. Maybe they were having a bad day, but kindness doesn't cost a thing.