The first store I visit for music or DVDs in Solihull. The prices can sometimes be high when compared to either Whsmiths or Woolworth's, both of which are within a dew hundred yards. Generally though the new releases are on a par and always have a good range of DVDs, Cd's, games..
Only problem I have had with HMV recently is their refusal to refund something I had bought, even though I had the receipt and it was unopened and only purchased the previous week! I have no idea if it was their policy or the member of staff but I ended up just getting something else to put away for a Christmas present. I did not have time to argue that day and have not gone in since, but I will look out for their refund policy next time and if it has changed to exchanges only I doubt I will be shopping at HMV much in the future. read more