Clearly I've missed something blindingly obvious for all these years but I have just discovered the HMRC Enquiry Centre and I think it's changed my life. After months of trying to reach the HMRC Helpline with no success at all except once early on a Saturday morning I was starting to despair. So, pessimistic as usual I called into the HMRC Enquiry Centre on Wellington Place one lunchtime expecting it to be full but there was no queue whatsoever. There are phones available to contact HMRC, I got straight through no problem, almost impossible feat to date, and what's more got a positive answer, at last. How amazing. read more