Everyone is friendly and efficient, I go there for my oil changes. I always walk around and look at…read morethe automobiles they have on the lot while I wait. I've never had to wait longer than a hour.

Do not shop Vaugh Used Cars in Alexandria. Bought a used car, very seamless process, however the…read moreday I go to drive it off the lot the ac is not blowing cold. I tell the salesman and he says leave it with him. I leave it and the next day I get a text saying the ac is fixed. I drive it for about a month and the ac goes out again. I bring it in and after waiting an entire week to hear anything turns out I need a condenser coil. 2100 to fix it. I tell them, there was an issue before I left with it and I was told it was fixed, obviously not. Someone just put a charge on it and let me leave with it knowing something was wrong. On top of it, it was not even put into the system that anything was done at all. I have texts as proof yet they still refuse to service it for me. So everyone be aware of the shady place that is Vaugh "Value" Alexandria

Rick fixed my mom's car. We've been going there for years. He is a good guy. He has kept up with…read moreour car troubles for sure.

This place is the worst place to take your vehicle. They do not know what they are doing. I brought…read moremy car there and became of them my motor had to be rebuilt. The owner has no people skills and thinks he is a mechanic, he is not.

Don't trust automotive work or buying cars from them. You buy a car from them and it only works up…read moreto two weeks tops. I don't agree with a lot of things that the president is doing, but he's right about one thing when he says immigrants come to this country and rob Americans blind. That lady of their is such a liar. We watched the owner and the Mechanic walk into the building and we were parked in the parking lot to see if they was going to fix on my niece's car that she had bought two weeks ago. She boldly lied and said no one would be there until 10 o'clock when we were sitting up there watching them go into the building. I hope and pray that the Better Business Bureau takes these type of frauds and ripping people off seriously.

I just Got a car from them with my refund ... I've been back to the pineville location numerous…read moretimes for small issues as of yest my car had went dead on me twice while driving wt my baby in the car with me ... I feel defeated being tht all my money went to what I thought would be a decent cash car ! I hope they can make this right I've had the car for 2 weeks smh

I have never had a salesman be more willing to make sure I was completely happy with my experience…read morethan Andrew Montreuil. I recommend anyone to go directly to him! Alfonso (Fonz) was very elaborate with all of the paperwork, but also got it done in a very timely manner!

Andrew Montreuil and Shay in the Internet Department took great care of me. I got a good deal on…read moremy trade and a great price for my new 2015 F-150. I drove 4 hours and they made sure that I did not drive that distance for nothing. If you are looking for a new Ford give them a chance. They were both ensuring I had everything I needed without being pushy.