With so many great designers on Houzz I strongly recommend you keep looking. Sarah is a great interior designer but her lack of business professionalism was honestly stunning. After spending $2k on design services she A) wasted time recommending finishes that completely disregarded the project budget. Then B) after recommend wallpaper that was no longer available she took more (paid) time to choose another option. When I said I wasn't sure I liked it, rather than help me with additional options she sent me the name of a wallpaper wholesale company to go pick my own! Then C) she sent me an invoice via email that went to my spam folder. Then with NO phone call or email follow up to be sure I got it sent my acct a collection agency AFTER I had found and paid the invoice in my spam folder! As a business owner myself I cannot fathom the lack of customer care and service I've received and am honestly still shocked that someone would treat a client so carelessly. read more