I went here for an X-ray. An appointment wasn't required as long as you have a requisition form…read morefrom a doctor. The waiting room was busy. It was first-come, first-served, but they had an efficient way of processing the walk-ins. The receptionist was behind glass and a raised counter. So good luck if you are short. The staff were nice and the X-ray results were sent to my doctor's office quickly. There's plenty of parking at this plaza.

The actual ultrasound tech was very professional but the staff at the front desk were pretty…read morebrutal!!! There was a young man at the desk cursing and swearing very loudly. I'm not sure he even worked there. I'd go somewhere else in the future if I need an ultrasound. I wish I could give a higher rating cause the actual tech was wonderful.

I have had many X-rays and ultrasounds here. The front desk staff and technicians are always…read morefriendly, helpful and efficient. I believe one tech saved my life. I had been in hospital for an extended period and was sent to the Copper Creek location to have an ultrasound of my veins due to pain. the technician immediately located blood clots, had me wait while the radiologist read them and they sent me to the Emergency department. They are all caring individuals and it is a pleasure to go there.

Speedy, efficient, and friendly definitely describe my experience during this visit…read more I was sent here from the walk-in clinic downstairs for some x-rays on my back. Even though there were several patients in the waiting room, I was able to check in right away. I had barely sat down when my name was called. Ten minutes later, I was out the door. Done. That's how long my entire visit took, including at least four x-ray images. This was a very efficient visit, not rushed. The two people I interacted with, the receptionist and technician, were both very friendly, and obviously fast.

Am highly recommending this clinic for three reasons:…read more They're polite, efficient and the place is spotless. Everyone including the patients are masked. Their x-ray techs are extremely courteous and get you in and out expeditiously. The middle-aged guy has taken a couple of x-rays and he's been very personable, efficient and professional. You can pay $5.00 + tax to view the Report. This is as safe as it's going to get during COVID. Highly recommend if you or family members need an x-ray or ultrasound. Go early - they open at 8:00. My visits here have far exceeded those experienced elsewhere.

My ultrasound technician was Yadmin T and she was so wonderful. She made me feel comfortable and…read morecomforted me as needed during my emotional and joyous time. She was very caring and gentle and I am glad I had her for this experience.

Professional administrative staff - helpful and efficient. Technician - Mass- was friendly,…read moreprofessional and warm. Highly recommend the clinic.

I visited this clinic for an ultrasound and x-ray from my doctor. The receptionist was extremely…read moreprofessional, accomadating, very pleasant and above all - HELPFUL! Further, the staff at the centre was also pleasant and professional - they accomadated both of my doctor's referrals at the same time, the same morning after I called. It's so nice to see receptionists and staff that care about their patients in 2020, even through the stresses of the pandemic. Thank you to the receptionist and staff at Excellence Health Care Ltd you made my experience stress-free!

I recently had bloodwork done. One result stuck out there for my doctor. I am hoping that it's an…read moreoutlier that can be ignored. To ease our minds, she had me get an ultrasound. I haven't had an ultrasound in decades. My doctor asked that I call Alton Towers X-ray and Ultrasound. This place beat me to it. A female staff member got my doctor's requisition and called me to set up an appointment, which I appreciated. The woman on the phone was terrific. I asked for a 10 am appointment. I'm thinking that I should have made it earlier, but it was fine. She left it up to me in such a casual, professional way. She let me know how to prepare for my appointment. It included fasting for at least twelve hours, drinking a glass of water before dropping by, and coming five to ten minutes early. This procedure was coming back to me. She asked if I wanted a text message a day before my appointment to conform my presence. I said yes. It worked like a charm. This place is located at Alton Towers in a medical building, steps away from Sung Ji Chang Fun. Had my appointment been later, I could have broken my fast by ordering breakfast from here! The x-ray and ultrasound place is on the second floor. I had to take the elevator up, which was a bit foreign for me during this pandemic. Hand sanitizer dispensers are in front of the elevator doors on both the main and second floors. This building has three floors, so I assume that it's consistent on all of them. I walked in. I like when doors are open and you don't need to touch them. The waiting room looked small, but it was clean. I met the nice woman whom I spoke with on the phone. She was equally as nice in person. I said my name. She looked at my health card. She then asked me to have a seat. My appointment was roughly ten minutes later than the start time. It wasn't bad. When it was my turn, I was led to a change area. Paper gowns are so much fun! I put mine on and the sonographer called my name. I was then led into a room to have my ultrasound done. It took thirty minutes. It was kind of nice taking breaths and holding them for certain images. I felt relaxed for most of my ultrasound It sure beats work! I also felt like dough being kneaded with the device that she had. I had gel slathered on me. Fun! When it was over, I got to clean myself up, change, and head home. Both the receptionist and sonographer were nice and competent. I had a decent experience. I liked how reassuring they were about what steps were about to happen. I don't recommend coming here often, but if you do need an ultrasound, this place is perfect. (108)

ORMDI is located inside medical building that was build several years ago the northern tip of…read moreRichmond Hill, formally known as Oak Ridges. It shares a lobby with a physical rehab clinic (which I have been a patient of years ago) and a sleep clinic for those struggling with snoring/ insomnia and the like. With this convenient location now servicing most of the northern portion of York Region, no longer will you need to wait at local hospitals for your important diagnostic imaging. The provide imaging services in the following areas: NUCLEAR CARDIOLOGY, ULTRASOUND, DUPLEX COLOUR DOPPLER, X-RAY, BONE MINERAL DENSITOMETRY, MAMMOGRAPHY and ECHOCARDIOGRAPHY & CARDIAC MONITORING (ECG). Recently after months of delay i went for an ultrasound on my shoulder after feeling something not right during a fall when snowboarding. I was late for my appointment and concerned I had missed my chance. Luckily for me they asked me to wait a few minutes and did their best to fit me in ASAP. I ended up being seen 10 minutes later and was out the door within 5 more. Staff was super friendly and helpful. I think more state of the art clinics like this should exist to help bare the patient load at so many hospitals. Protip: you will need a requisition from you Dr first to be seen under OHIP

The people in charge of the clinic are incompetent or just greedy. The reception is overwhelmed…read more Waited over 15 minutes just to talk someone. Tried booking an appointment for an ultra sound. Lead time was 5 weeks. Whatever it is will be either cured or have killed me. So much for their "short waiting times". People making the money should spend some and help staff handle the volumes. Try living up to your press.