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Indian Land, SC

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His Barn

5.0 (2 reviews)

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Leg Up Equestrian

Leg Up Equestrian

4.2(13 reviews)
1.5 mi

It was nice and they let you do a test run and see if your kid likes it they were really kind and…read morewe had a great time.

Well, here's my story…read more My friend's daughter loves horses and was talking about having a horse ride lesson one day. On July 3rd, on her birthday, we went online and found Leg Up Equestrian. I called them and left the voice message. I understand it was right before 4th of July so no problem. Then I went to their website, which is old, out of date and not user friendly but sooner or later I finally figured out how to fill out the form. On July 6th I received the email that they are on the holiday break. Well, not a problem, I understand the holidays. I called them after the holidays on July 10 and left the voice message again. On July 12 they send me the email if I still would like to schedule a trial lesson ($65). I responded with the dates I am interested in and they told me to fill out registration form. I also received separate email with a release form. To pay for the lessons was another adventure. You need to sign up, put all info again so I've decided to call them this morning to make sure I'll do everything correct. I called, left the voice message again. The gentleman called me back from the academy, I missed the call, called him back and here we are, finally having the conversation after 2 weeks of trying. He said that I need to fill out the form and make a payment, we had some misunderstanding with email addresses but figured that out. No problem. Then I asked him a question about the trial lesson itself. How long is it going to be? what exactly the kid going to do? and told him, that I had a bad experience with one of the horse places in Florida. (at that place, lesson was supposed to be 45 mins, and 35 mins the coach was explaining to my daughter how to take care of the horse, then 5 minutes the coach took a break and then 5 min horse ride) I explained this to that gentleman and asked to be just more specific. He said, 20 mins getting ready and 20 mins a lesson. I asked another question if it's a group lesson or not, he said, it might be a group lesson. I said, well, you didn't mention that and then he offered me a private lesson which is $75. I said, what is the difference between trial and private lesson. The respond was amazing - "I think, we are not a good fit for you, I have to go" And hanged on me. My concern that I spent so much time to get connected with them, finally got on the phone, asked simple questions, wasn't rude or blaming them on something! just asked to be more specific. Now, after 2 weeks of hoping to get a lesson as a B'day gift I need to explain her mom that Leg Up Equestrian never heard about customer service and live in 18th century.

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Leg Up Equestrian
Leg Up Equestrian
Leg Up Equestrian

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His Barn - horsebackriding - Updated October 2026

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