I used home clean home for a full service at the end of my tenancy. Everything was spotless from…read morecarpet to walls including oven cleaning and shower / bathroom. They even cleaned the microwave for me. Highly recommend this company as the final clean is probably worth more than the price they quoted me. will definitely use again in the future. Nick is very professional and easy to deal with. Richard from Auckland

From the owner: Home Clean Home is a professional cleaning company based in Auckland. Booking a cleaning service…read morehas never been easier with our online booking system and fixed-rate pricing, you'll have your first clean booked in under a minute! We offer a reliable, safe, 100% guaranteed service and a choice of 100% eco-friendly products. Services include our routine clean, our deep spring clean and also move-in/move-out bond cleans.

The biggest sham of a company. Poor quality cleaning and no follow up. Makes excuses for everything…read moreinstead of fixing the problem. Avoid at all costs.

This people are doing a regular weekly clean at my place. And they are really great. Never give me…read morea single chance to complain. And always give their best.

Completely unreliable. Cleaner cancelled, which happens. Then the next cleaner didn't show I didn't…read moreheard back from them. I have sent multiple emails over two weeks but no answer. They took my money, did no work, and will not respond. BEWARE.

Stay away. I had the same experience as Ben G. First cleaner cancelled, then we had one good clean…read morethen 2 no shows. Mitchell has taken payment and now the website, email and phone number are not working... I will be calling the Police.

I would not recommend Premium Clean based on my experience…read more They didn't turn up when scheduled and then give me time frames that suited them not me. So I was stuck waiting around for them. I booked an end of lease clean expecting a professional standard, particularly given the name. Unfortunately, a number of basic items on the checklist were not completed, including floors, skirting boards and wall spot cleaning. The overall finish was well below what would reasonably be expected for this type of service. I checked in with the cleaners several times while they were on site, and at one point one of them appeared more focused on phone conversations than the work itself. Despite raising concerns during the clean, I still ended up redoing a significant portion of the job myself. The follow up response was also disappointing. Rather than addressing the quality of the work, the focus was on a 72 hour notification window, and the proposed resolution was a voucher, which is not appropriate given the circumstances. Overall, not the level of service I expected, and not one I would use again. Very Unprofessional. (not even sure they deserve 1 star)

Premium Clean did a terrible job on our spring clean. The cleaner was late by an hour. There was…read moredebri in all corners apparently after vacuuming and then they didn't even mop the floors. To be honest we are unsure what they actually did. When we discussed the need for a refund with the company they refunded $178, meaning we paid $500 for Dusting of surfaces... very unhappy with the service, the follow up and the outcome of our complaint. Had tried to deal with this directly with the company but haven't got anywhere.

My wife is pregnant & I just wanted 2 hours of cleaning to tidyup the house, but Goodnest didn't…read moredeliver. Customer service were unconstructive & unhelpful. I was willing to accept any minimal improvement, and wanted to pay for someone to assist us, but this service just can't be bothered. This service just gets between you & a cleaning contractor, I found it made it harder to get the very reasonable needs done. We have now hired a cleaner direct which is cheaper & easier.

Hands down one of the worst cleans I have ever had, like other reviews the cleaner did not clean…read morethe oven which was supposed to be included in the deal as well as the cleaner did not clean the shower properly. What was supposed to be an 8 hour clean (according to the Goodnest website) was done in less than 90 mins with us having to do a large amount of the cleaning ourselves. My advice is to stay very, very far away from these guys.

Absolutely terrible company! Less than average service and their driving is appalling.read more