This hotel does not have air conditioning and will aggressively fight any complaints. Avoid like the plague. The window only swings opens about 20 degrees. They do have some rooms with AC, and will gladly extort you to "upgrade"... only for them to smell like a convalescent home. It is a serious shame this hotel carries the Hilton name. read more

Check in was easy and everything else was unfortunately below Hilton standards. Room service took over an hour and only came after we went back downstairs to check on our food. The room had no menu, no stir sticks for coffee, and no way to control the temperature in the room. We specifically paid for a family room, and the second bed had no linens or pillows. The room was generally clean, but for some reason there is a shower cap on the smoke detector, and a thick layer of dust on the bedside lamps. Overall, just don't recommend. read more

Hilton - Smoke detector. - Hotels Near Me - Watford, HRT

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All things considered, I'll call this a 4-star stay. I had the opportunity to stay at this hotel for 12 days in September, 2012. I was traveling for work and needed to be fairly close to our location, so I selected this Hilton. After a bumpy start to the stay, things settled down into a very pleasant experience with a couple of lessons learned. First thing you should know is that not all rooms in this hotel have air conditioning. I had originally booked a Jr Suite, but upon arrival the room was hot, humid and accessorized with large flies that had come in through the open windows. I called down to the front desk to ask about the A/C, and they were able to move me to a standard room with lovely, blasting, air conditioning. All told, it took 10 minutes to get me moved to another room. Excellent. The second thing you should consider is that staying at this hotel really requires having a car. I normally don't get a car when I come to London because I have never needed it. Unfortunately, staying out in Watford really requires that you have a car of your own, or someone willing to pick you up and take you places. A taxi from the hotel to the center of town (Harlequin Shopping Center) will run approximately 8.00GBP each way. Internet in the lobby is free (wifi) and in the rooms it is wifi only for a charge. Connection was good, and at the time of this review you can have two devices running for the one fee. I found the locations of the power outlets to be odd. For instance, there was no accessible power outlet on either side of the bed. This meant that the alarm clock was across the room next to the TV. I couldn't even see what time it was if I woke during the night because it was across the room. Also, no bedside outlet meant no charging my devices by the bed stand. That had to be done via the one outlet by the desk. (Luckily, I travel with a small power strip for this reason.) The hotel and rooms show their age, but not so much so that I was put off. The rooms have a tray with a kettle and instant coffee, etc., so it's not that surprising to see several stains on the carpet from spills. Occasionally, the bath towels left by housekeeping also showed their age, but they were large and perfect for wrapping around yourself post-shower. Speaking of the shower, water pressure was great! All too often hotel showers have lackluster water pressure, but this was not the case here. Bathroom amenities include shampoo, conditioner, shower gel, body lotion and hand soap. Because I was working odd hours and long days, I did not take advantage of the on-site restaurants, however, I became well-acquainted with room service. My room rate included breakfast, and on the days I was able to have breakfast, I had it brought up to the room. Anna, who most often brought me my tray in the morning, was a lovely and sweet woman who always tried to make sure everything was just right. Evening meals were good, although sometimes inconsistent in appearance. (See photos). All in all, if I ever find myself needing to stay in the Watford area, I will absolutely consider this Hilton. As long as I have a car. read more

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Freshly renovated. Pleasant, attentive staff. Nice breakfast. Enjoyed the lounge as well. VERY nice room. read more

I can see why this place is so lowly rated and especially for a Hilton property. The room was ok and the staff at the desk were very nice, but it ends there. I stayed here because it was closest to where my business was going to be, other than that would not stay here again. The food at the restaurant is costly and average. The service in the bar is terrible. A properly run bar would make a lot of money for them. And how does a bar not have wings on the menu? Also, we had to instruct one of the bar staff how to fix the issue with the Boddingtons tap so it would pour correctly. The obviously do not clean the bathroom floors in the rooms since there was hair on it all 4 days I was there. Breakfast was ok except for the rude lady when she was sitting me, and she was this way on multiple days. No refrigerator in room and no ice machines anywhere. I have to come back here again next month, but wish I didn't have to. read more

Unfortunately I have to give this 4-star hotel 3-stars. But I am not one to discount the positives so let's start with those! Positive: 1. My room was undeniably great. The bed was big and comfortable and the shower pressure rocked. Everything was clean and new. Having to stay up late for a presentation/conference the next day I really appreciated the coffee and tea tray and the huge TV for breaks. The desk was comfortable and the bathroom was spacious. However, the lighting was off in the room with the only real lights coming from the two on either side of the bed. Also, the alarm clock was across the room meaning that with my poor eye-sight, I had to cross over to see anything. 2. Breakfast was fantastic with a gorgeous dark wood cafe area and just a ton of variety. Nice yogurt and hashbrowns but not enough eggs! Negatives: 1. So the only free wi-fi is in the lobby and the business center consists of basically one computer and one printer which are both available only for a charge. 2. The front desk was really understaffed when I was checking in with only one person serving a line of 5 of us. At least they realized this and the doorman called for another attendant. Also, when I cam down that evening to print something with a flash drive in my hand, the man at the front desk cut off my question about the business center with a "you can't use a flash-drive here". When I asked whether there was alternative like emailing it to myself he again said "you can't use it here" rather than explaining why in a friendly manner and suggesting alternatives. 3. There is literally no way to get here without a car. You are looking at a mixture of tube, train, bus, taxi if you are coming in from central London. Just a little locationally challenged though it is close to a couple conference centers, etc. 4. I had the set menu dinner here and the food was just mediocre. Even for hotel food, my gammon was fatty and salty. Though I did really enjoy the orange duck pate. Lovely. read more

Came here on a Saturday night. It is a large drab featureless hotel with no natural foliage on a large roundabout with nothing much to recommend it. The room was standard, tired and worn. When we arrived it was cold. There was no a/c or heating unit as you might expect to see in an establishment of this size, but there was a radiator which functioned perfectly well. The shower worked but was not particularly powerful. The breakfast was the highlight, and there was plenty of it. The dark panelled large restaurant was the most pleasant place in the hotel, although for some unfathomable reason the maitre d' seated us right next to a door in constant use by the wait staff in a half empty room. By the time I realised this I had my coffee and food assembled on the table and didn't feel like moving, but it was very irritating. No points for intelligence. There is no way that this could be classified as a four star hotel. It is a glorified Premier Inn. I'll look for something else when I'm next in need of accommodation in the area. read more

I love this hotel. We went here last July, and stay for two nights. Hotel staffs are friendly and very accommodating. We have complimentary breakfast and mind you, for two big families. We will definitely stay in this hotel even though the hotel is far from the city. read more

This hilton is not worth the money im affraid no better than a travel lodge