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Hilton Stockton

2.9 (276 reviews)
ModerateHotels
Open Open 24 hours

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This was one of my worst hotel stays. There were kids running in the hallways and screaming at 9pm. We were asked to go down to the front desk to get our own towels The room had a funky oder, someone who didn't register their vehicle on the premises hit our rental car no damage but they pulled right up bumper to bumper with our car. They hotel staff couldn't review the camera to give us any info on whos car it was. The breakfast buffet was mot desirable at all for $15.95 it was a lack luster. Upon check out the lazy lady at the front desk could not print us out a final receipt. That was at 2am I live in Los Angeles so I'm back home it's 2pm and still no email with my final receipt. For a Hilton we were very disappointed. I would jot stay here again. My cousins down the street at the LaQuinta Inn had a better stay than we did.

Gary R.

I woke up in my room at 11:30 due to noise coming from lobby(not their fault big open space that echoes). When I turned on the light I saw a huge roach on the wall about a foot from my head and when I jerked away another one move on top of the bed covers on the other side from me. Nope, after only being in the hotel for about 5 hours i quickly packed and went downstairs to the desk to leave. I can't sleep in a room with roaches. I requested an immediate checkout with a refund that 1st day. Two people at the front desk one said "I can't check you out, I can only send a request to my supervisor tomorrow asking her to check you out". The other added "you can't check out because you haven't waited and followed our maintenance procedure". So the Hilton Stockton told me I couldn't leave because I wouldn't wait for maintenance to go look for the bugs themselves at midnight. I had to leave and book another hotel 30 minutes away and lose even more sleep. The next day I looked on the app at 1pm and they had not checked me out and were still going to charge me for not only the bug infested 1st night but two more. As a hilton honors gold member I had to stay on the phone for over an hour begging Hilton to "ask" the location manager if they would agree to check me out and give a refund because Hilton cannot do anything for me unless the hotel with roaches agrees to check me out. After over an hour and talking to two different managers I finally got a refund and when I asked if they could do any better than the 20000 points they offered... "I was told in a very snotty voice that, they had adked for and gotten me a refund and that was sufficient, they didn't owe me anything at all" Moral of the story: If you stay at the Hilton Stockton and complain about ths roaches on your bed and near your face, you have to qait until they follow their procedures for roaches(How often foes this happen??). before you are "allowed" to leave. If you're a loyal Hilton Gold member, you should expect to beg corporate for over an hour to ask for a refund and remember that they don't owe you anything

Darlene M.

Decent hotel in Stockton. Rooms were clean and service was good. The gal at the front desk provided excellent service. I wish I took better note of what her name was - Farisha Yung or Jung? Haha Anyway, she was great. During our stay at Hilton Stockton, we attended a lunch banquet on the second floor. The food and service there was excellent which made for a great event. HOWEVER, the air conditioning in the lobby was broken. With triple digits outside, the lobby was a hot, musty mess. Days after the event, at least 20 people (that I know of) tested positive for COVID - people who attended the event from different households and even different states! No bueno! I wouldn't be surprised if some of the workers tested positive that week too! That said, I hope Hilton Stockton gets their air conditioner in the lobby soon.

Closet with safe
Kathy K.

Update to my review from a few years ago. I haven't been back here since the pandemic but just stayed here last week. They have redone alot of the rooms and being a Diamond Member I was upgraded to the Executive Level on the 5th floor where the rooms were newly refurbished. Everything looks great and customer service at the desk was great. A couple of issues I have. The message on the air conditioner shows not to set it below 69 degrees which is ridiculous. I'm someone who sleeps with 65 degree temps so that does not work for me. They should have a system that allows AC to function well at lower temperatures. I understand saving energy but I'm not going to not sleep comfortably at a hotel. Also I have noticed less and less benefits for Diamond members since the pandemic. No more executive lounge at this location (and others) only a $15 meal credit which is not helpful given there is only one restaurant open for dinner and it's a bar with bar food. The lounge was one of the great benefits we had. Other than that it's in a good location, parking is free, lobby is nice with a Starbucks for the morning. Big thing for me is soft sheets and they were great! I will stay here again for sure.

I was looking for a venue to celebrate my dad's 90th birthday and my friend recommended Hilton Stockton. I reached out to Jennifer Lewis, Director of Sales, and everything went well. She is always available for questions or concerns you may have. Brian, Sen, Alicia, Anna, and Kennedy who assisted us at check in and the event were very accommodating and helpful. If you're looking for a venue for your party, I would highly recommend Hilton Stockton. Not only the hotel is nice but the rooms are clean, and the staff are super friendly. Thank you, Hilton Stockton for making our event memorable.

Double room
Sarah-Lorraine K.

WHY WE WENT HERE: - business trip THE LOOK (FROM THE OUTSIDE): - located off of Grand Canal Blvd and Venezia Blvd; easily seen off the main street W March Ln - walking distance to some eateries off Grand Canal Blvd THE LOOK (FROM THE INSIDE): - spacious lobby with Starbucks and in-hotel restaurants - my room wasn't ready or available, so I opted for a change out from a king bed room to a doubles room - my room was nice and overlooking the pool - not sure if it was just that night, but felt the other guests coming in/out in my hallway were a bit noisier than expected CUSTOMER SERVICE: - warm and welcoming

Toilet paper roll had a stain on the outer edge and the holder was half hanging on
Paralee M.

We stayed at the hotel because our niece was getting married at the Brookside Country Club down the street. It was nice it was very close and made it convenient. Lobby was beautiful. Check in was quick. Staff was kind. We stayed on the second floor and the room was more on the older side than new. While there, they were remodeling the third floor. I think they are working from top to bottom possibly because a relative staying on the 4th floor said their room was nice and not old like ours. The little side table by the sliding door was pretty filthy. Sticky residue was under the tray on the table so you can tell the room was not cleaned well. It was nice they had a mini fridge. Bummer there was no microwave. Water pressure was good and bed was comfy.

Inside
Cyn T.

I loved being able to use the app to check in and communicate with the staff before arriving. All of the staff were very kind and helpful. They earned 5 stars! The three stars had to do with the cleanliness of the room. The surfaces of the drawers, desk and night tables were dusty. So were the lampshades. I had to clean debris from the bathroom sink and the shower had long black hair strands on the shower wall and in the tub. Thankfully, I carry my cleaning supplies when I travel because I had to clean the whole room. I left the hair in the shower The room was nicely appointed. However, the bathroom was pretty small for two people. I would still stay here when needed for an event in Stockton. Because the staff was so responsive and kind I'm sure I could let them know if there was an issue. Another concern I had was the hotel room doors. All through the night other patrons released their doors which slammed shut with a big bang. This was very unsettling for a light sleeper like myself. If you all can attach gaskets or something to the door that slows it down when closing that would be great

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6 months ago

Terrible service and everything is always closed in the hotel. Next time I'd rather just sleep in my car

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3 years ago

Very clean hotel. All staff very helpful and friendly! Breakfast was amazing and fresh. Would highly recommend!

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Review Highlights - Hilton Stockton

The rooms are always super clean, I have never heard any noise from adjacent rooms.

Mentioned in 7 reviews

Read more highlights

Courtyard by Marriott Stockton - Modern comfort in the two bed guest room in Henderson Las Vegas, near the airport.

Courtyard by Marriott Stockton

(91 reviews)

$$

Only stayed here one night but this seems like a nice enough hotel! They have a Starbucks in the…read morelobby which, honestly, is very cool as you don't have to start your day by walking or driving somewhere to scrounge around for food. The room was a little outdated but it was clean and spacious enough. The Courtyard is located in the Brookside neighborhood which is apparently a nice part of town. The hotel has free parking, another plus! The parking lot in the front wraps around the hotel and gives you a motel type access to your car. Staff were nice and were always ready with a "good morning or hello" and not the canned monotone kind of greeting. I liked it, I liked it alot. The pool is being renovated but I would happily stay here again!

The staff here is extremely good and helpful. Marie at the front desk did the best within her…read morepower to make our stay nice. The main issue I had was the the entire 3rd floor smells like an ashtray. I was really shocked since i haven't been in a hotel that smells like tobacco smoke since i was a small child. The room smelled so strongly of smoke that my eyes watered the entire time I was in the room and felt like coughing which resolved immediately upon going outdoors. Marie put us in a room across the hall which was just as bad as the first room. We were just staying 1 night so we decided to suck it up. Also it would be nice to have complimentary coffee and tea available in the lobby. Instead they have a full service Starbucks. The staff at the Starbucks was also extremely nice

Extended Stay America - Stockton - March Lane - Studio Suite - 1 Queen Bed

Extended Stay America - Stockton - March Lane

(111 reviews)

$$

Five stars to staff up front, especially Janene, super friendly, and very helpful. Definitely…read moredeserves a raise or promotion. Traveling for work is hard enough and she just makes the stay welcoming with her great attitude.

Booked a room here and was expecting a decent room.....well I was wrong. Beside the families living…read moreacross the hall and down the hall (and their puppy crying ) this placed reminded me of some run down appointment complex in a movie. When we first checked in there was a lady (big lady in a mo mo dress) sitting in the lobby like she lived there and was just watching people walk in and out of the hotel.....staring at everyone. Ok, whatever, then we get into the room and the mattress was really old and uncomfortable as if a person had sat on the edge of the bed for years (that wore out) Fine, we were tired from a long day and said whatever, I laid down to rest and you can hear the people next door very clearly because the walls are paper thin. I went to shower and the counter top looked as if it wasn't cleaned in a while, I tried to wipe it down and I was wrong. It was stained dirty and wouldn't come off. When I was showering, I accidentally touched the wall and you could feel the sliminess on the wall. Then I looked around at the makeshift kitchen and there was hair in the fridge and the counter top was falling apart. I hope this place gets remodeled or shuts down. I will never trust pictures of rooms at Extended Stay ever again. If I could put a negative number this place would get a -5.

studio 6 suites - Studio Suites Stockton CA Pool

studio 6 suites

(37 reviews)

This place is awesome. There rooms are clean. There sheets and towels are actually white and not…read morestained like other motels are. The staff are very friendly. The owners show such excellent hospitality to make their guests feel at home here. It's quiet here no drug traffic or people wondering around getting into something. I recommend this place to anyone who needs a motel room . One more thing they are pet friendly and have areas of grass for your pets to use the bathroom at.

If you want a comfortable, sanitary, and safe stay, please do not book here! Stayed in 225 5/16…read morefor a graduation. Welcomed by 2-3 flies in my room. I also discovered HAIR in the sink which I wasn't too bothered by as I assumed it was from the cleaners. But after examining the bed and towels, there was hair EVERYWHERE just embedded in the fabric. YUCK. After checking in around 3:45, and shooing FLIES out of my room, I went to have dinner with the graduate at the Water Front Hotel (a lot nicer by the way) and returned around 6:30 PM. Just as I was winding down for the night--I found a ROACH crawling on the wall and bathroom sink. Called the front desk rep who first exclaimed that they "hadn't had any issues with roaches in that room before." It is sooo pointless to mention something does not help resolve the issue at hand! I was literally watching the roach crawl around the sink as I was on the phone with him! There are already a few reviews of roach and bed bug sightings here. This is NOT a new occurrence. And if there is one roach, there must be more. The rep continued to say that there were no other rooms available to put me in. Further, he stated that I could simply leave and by doing so, I MAY only receive a partial refund. I had only been in the room maybe 2-3 hours??? To add, he said that the manager would be out until Monday, a day after I check out. So, essentially, I could leave and risk not being refunded. The entire conversation was dismissive. Felt totally invalidated. Didn't even offer to at least spray the area. At this point, it was late and I didn't have transportation to leave. I couldn't catch the roach, so I slept bundled up in a sheet until morning. Worst hotel experience I've ever had! If you're in Stockton, please do not stay here. It is literally just Motel 6.

Hilton Stockton - hotels - Updated May 2026

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