Hilton Rotterdam is one of my favourite Hilton properties I have stayed in, the hotel is grand and stunning, and the location couldn't be better, right in the centre of Rotterdam with many of the cities shops and restaurants nearby, not forgetting attractions from Stadhuis to Rotterdam Centraal Station. There is also an Albert Heijn and subway station within a two-minute walk of the hotel, great for grabbing essentials and continuing your journey around the city.
All areas of the hotel seem grand and spacious, as I stayed in December 2022, they were putting up Christmas Trees in the lobby to give the place a more festive touch.
Check-in was a smooth experience, I was able to check in via the app but had to stop by the front desk to do a few finishing touches, after informing the employee I did not have a credit card, he reduced the value of the card hold slightly so it wouldn't hurt my debit card too much. I always have to wait so long to get the card hold refunded in most hotels as the balance is reserved as a pending transaction for 30 days, but he actually charged it and refunded it straight away on check-out, meaning I got my money back a lot quicker.
As a Diamond Hilton Honors Member, I felt very valued here, being given an upgrade to a King Junior Suite and having access to the Executive Lounge. The Executive Lounge was very good and included soft drinks, snacks and hot beverages during the day, with beer, wine and spirits available in the early evening.
The Executive Lounge was comfortable and spacious and with the selection of drinks offered, and TVs, it's a great place to sit, whether you want to get some work done or just take a break in the day.
I was really impressed with my room and the facilities offered, the room was spacious and modern and had everything I needed, including a large TV, Nespresso Coffee Machine, comfortable bed, mini fridge, good lighting and a great workspace - they even had multiple plug sockets including a plug socket that would take plugs from the EU, UK and US.
The bathroom was also well stocked with toiletries and had a great standalone shower, while also having a separate bath, a nice approach as I like having the choice between the two.
I like how they had a partition between the entrance to the room and the main area, this added some more noise-proofing, so the room was pretty much as quiet as a hotel gets, and there were no disturbances in terms of exterior/interior noise.
My only problem with the room was the light switches, there were multiple light switches and it become a little confusing, especially with one of the lights next to the bed, controlling the night light in the bathroom, so it does take some getting used to.
Breakfast is served until 10 am Monday to Friday and 10:45 am at weekends, which is pretty much average but the quality of the breakfast and the selection available was exceptional. The buffet had fried eggs and scrambled eggs, but you were able to request eggs anyway with the ordering sheet on the table. The food was all seasoned well and a great way to start the day, I especially liked the eggs, potatoes and the juicing machine, where you can make your own freshly juiced orange.
The service in the hotel was very good, the staff members were very friendly and able to accommodate reasonable requests as well as offering advice on where to see and where to eat when in Rotterdam, which is a wonderful and underrated city.
I can't fault the hotel by any means, you're not going to get a better location of a hotel in Rotterdam, while also considering the fantastic facilities, service, breakfast, Executive Lounge and other bits here and there, it's a faultless five-star experience and the perfect place to mark my milestone review number #4000! read more