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    Hilltop Ace Hardware

    3.2 (6 reviews)
    ModerateHardware Stores
    Closed 7:00 am - 6:00 pm
    Updated over 3 months ago

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    Lowe's Home Improvement - Order was placed 9/4/2020...

    Lowe's Home Improvement

    1.8(14 reviews)
    3.8 mi

    TERRIBLE! MANAGEMENT IS TRASH! SLOW CUSTOMER SERVICE!…read more I had a really disappointing experience at this Lowe's. From the moment I walked in, it was clear that customer service was not a priority. Employees, including management, were either nowhere to be found or seemed uninterested in helping when I finally tracked them down. I asked a simple question about locating an item, and the response I got was vague and dismissive. I was highly dissatisfied with the responses I was getting when I asked for a store manager, so I left. The store itself was also poorly maintained. Aisles were cluttered, shelves were disorganized, and several products were out of stock without any indication of when they'd be replenished. It made what should have been a quick trip turn into a frustrating and time-consuming experience. The only positive thing I can say is that when I came back the next day from that unsatisfying event, the employee who did help me was very kind, supportive, and helped me find what I needed. He wasn't rude nor dismissive like the other employees or management in the store previously. I don't recall his name, but he wore a nice baseball cap with some form of emblem on it. I gave him a compliment on his hat and his work ethic. Whoever the man may be, thank you for being the only person doing your job that day! But to unfortunately make matters worse, checkout was incredibly slow despite the store not being particularly busy. Overall, I left feeling annoyed and unimpressed. I expected much better from a major retailer like Lowe's, but this location really missed the mark.

    my dad bought a refrigerator freezer from Lowe's coming up on two years ago. Comimg up on two…read moreyears now, it's been "repaired" several times. I called them three times today. They do NOT stand by their products and worse!! They take advantage of the elderly. One gross company

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    Hilltop Ace Hardware - hardware - Updated May 2026

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