The fact they take walk-in's is the best part about this place, although depending on your luck you…read moremight not get seen the day you need to if they're busy. With that being said, I'm pretty upset about the last few years I've been taking my cat there. There was an improper heart condition diagnosis that I spent a ton of money on medication and having to go to a cardiologist to just find out it's only asthma. At one point when I was picking up medication, they even sent me home with the wrong stuff! Luckily I'm not an idiot and can read a prescription or else I could have severely hurt my cat giving her wrong medication and a lethal dose of what it was. They didn't even blink or care when I told them what they did, they just said sorry come back and get the right stuff. You can't rely on their online pharmacy, they're always out of stock. When my new vet contacted them for records, they couldn't even send those over for us after asking multiple times. Then once they sent something it wasn't even her medical records with x rays etc it was just when my appointments were. Overall unless you really need to get seen that day and can't get in somewhere else, avoid here.

They have changed so much. They use to be so much better. My baby on seizer medicine. He had his…read moreannual in november.Vet said he was good for a year of prescriptions which cost me there. 2 minths later prescription went up $10, 1 month after that went up again $10. Then they said before he gets another prescription he has to have bloodwork. We are on social security, can not afford. So i guess they would have let him die of seizures. He was on his 4th monthly prescription, not even six months. I was so angry. Then rabies month which you are suppose to get discounted rabie shot. I ask them how much rabies shot was, they said oh mam they free you just have to bring him in for an exam that was a hundred & something dollars. What they sre concerned about is money not the fur babies. But thats ok i have found him a sweet vet, non corporation, that is very concerned and reasonable cost for my baby. And prescription is much cheaper. A bit of advice for everyone , get a written prescription from them if you can cause you can get them much cheaper somewhere else . They preferred not to give me a written prescription. Im done and i will let everyone know how they are. Kay James

We were in Nashville this summer when our dog's health suddenly declined, and the team at Parkers…read morePaws went above and beyond for us. From the very first visit, they treated us and our pup with so much compassion, professionalism, and genuine care. They took the time to explain what was happening, walked us through treatment options, and made sure we felt supported every step of the way. What impressed us even more was how they continued to help once we had to travel again. When our dog's condition worsened after we left Nashville, Parkers Paws stayed in touch, gave us guidance remotely, and made sure we never felt alone in navigating a really tough situation. That level of follow-through and dedication is rare and meant the world to us. If you're in Nashville and need a vet, I cannot recommend Parkers Paws highly enough. They are the kind of veterinary team you hope to find but rarely do.

Daughter is new to Nashville and adopted a kitten. This is her first pet and the staff and vet were…read moreawesome. She was able to ask lots of questions and received good advice and care. Her entire bill was around $250 which she found reasonable for an initial visit and vaccinations. Very glad we found Parker's Paws.

We landed in Ashland City with our 14 year old lab, Jackson. After being in our new home for two…read moreweeks Jackson stopped eating and needed help getting up off the floor. Saying goodbye to a family member is never easy, and being new to the area, we had no knowledge of who to contact, or where to go. We had passed by Pleasant View Animal Hospital a couple of times, so I called them and asked if they could assist us in letting Jackson go. From the start, the young woman was totally cool and compassionate. She told me that they were not taking on new clients, though in this case, they would make an exception. I took Jackson in first thing the following morning. He was so weak and frail. The staff there was outstanding! They provided a quiet room, gave Jackson a blanket. They told me to take as much time as needed. No pressure. No rush. I said goodbye to my boy! So tough! These people are amazing!! Thank you and your staff for being so great!

Been a customer here for years. Never had any issues. There is a new female vet there who is so…read moreamazing as well. Everyone is great and it's always nice and clean.

I've had so many bad experiences with different companies, providers, and offices here in…read moreClarksville. Lately it feels like accountability and genuine customer care have been forgotten. Anyone who lives here knows how hard it can be to find quality care, and that reality has been weighing heavy on me. I already had a stressful few weeks working through welcome season within the healthcare organization I work for, seeing firsthand how simple human errors can trickle down and impact people. Today, that stress collided with a very serious situation involving my dog's care. I felt completely hopeless. Every possible outcome ran through my mind, and I broke down. The level of care shown by the staff meant more to me than I can put into words. They didn't just treat me like a customer -- they genuinely cared and did everything they could to make things right and ensure my fur baby was taken care of. In a time when I was starting to believe good people and great customer care no longer existed, they proved me wrong. I will forever remember the two amazing men working at the Sango location that day. You brought me hope when I was losing it. I've never had a bad experience here. At every visit, they take the time to break everything down and explain it thoroughly. Even when my husband brings our dog in, they go above and beyond to educate him -- far beyond what most would consider "just part of the job." This place is rare. Compassion, education, accountability, and true care still exist here, and I am beyond grateful.

Went in to find out prices for my new dobi ill be bring home in may. Not only did I get 0 answers…read morefrom the super bland front desk girl that showed 0 care for my Lil guy but I also asked in regards possible posting his hear at first. She stated we dont crop, and I had to restate I wanted posting not cropping. Nobody there would do it except for an "associate" what ever that means because she has a dobi. So I left in worse shape then when I walked in because I received 0 answers and time wasted

Have been taking my critters to Stephanie for almost a decade now. Her love and care for my furry…read morefriends is always evident. Love Lakeway, Stephanie and her crew are the BEST. Look no further you can trust her to always be looking out for the best solution to whatever your pets have going on. She has handled everything for my 2 German Shepards (Onyx,Siggy) 3 cats (Salt, Pepper, and Sprocket) As well as so many of my friends pets along the way. I can't thank them enough for all they have done for me and mine. Jason

Good service, Good prices, Great people! They take care of my two cats and dog. Quick and painless…read morevisits, well done, great price too!

The doctors were very kind to me and my puppy. They worked with me and getting healthy again so I…read moream thankful for everything they did for Socrates.

They were very helpful with my fur baby. Even spent extra time to give me suggestions and tips on…read morehow to better aide with helping my fur baby feel better. If you want your pet to be taken care of and loved just as much as you love them, this is the place!

I love this office and its staff; they are all so caring and one of my 4 dogs' absolutely loves…read morebeing here. sometimes I think he want to stay with them instead of going home. Their costs are more reasonable than other places and they are not pushy at all. the only issue here is how booked they get, so this is why we have a second vet who is familiar with our pets.

We have been going here for years. Dr. Markham I can truly say he is the best in town. He's kind…read moreand reasonably priced. He is amazing with all my pets. I highly recommend him.

I have been taking my dog here since 8 weeks. He has had shots, xray, nail trim and allergies. The…read morestaff is attentive, helpful and my dog enjoys their presence. Unless it's nail trim.

Great people!! Dr. Dunn has done GREAT anytime our baby boy has needed anything. We wolnt be…read moregoing anywhere else, as long as they want us.

Rude. Cold. Not sure they even like dogs. Or people. Felt like a sell job to buy the in-house dog…read morefood.

I had been pretty pleased with the way Southside Vet Clinic took care of our dogs. But somewhere…read morealong the line, they just dropped the ball and never bothered to pick it up to run again. For instance: 1. It's REALLY rude to call the clinic only to hear the receptionist say, "Can you hold?" Then you're on hold for 5 minutes or so. But lately, as soon as they pick the phone up, they put you on hold. Surely they can't be THAT busy! Every freakin' time I call? Uh uh...I'm not buying it. 2. They didn't bother to send us cards letting us know that the dogs were due to get their rabies shots. I found out they were out of date when the groomer couldn't take them without an updated shot record. I called Southside to get the dates of their last rabies shots, and they had expired. I asked why we weren't informed about it. I had received no letter or postcard letting me know the shots were due. The receptionist's response: "Well, we try to send out timely notices but sometimes someone falls through the cracks. These docs are really pretty good. As I said above, I was pretty pleased with their care in the beginning. I don't know what happened, but I decided that I needed a more reliable veterinary provider. The front office people know ZERO about good customer service. It's too bad, because Southside is only a few miles from our home, so it's very convenient. I don't plan on returning to them unless and until they can show that their front-line workers, which are the face of any company, have been properly trained in providing world class customer service.